Paytm Mobile Solutions — Money not refunded(take my request into consideration)

Address:

Alwar, Rajasthan

On 20 december amount of 2200 was deducted from my sbi account duringt add money tranfer but didnt got tranfered to the pattym wallet and i receiveced a messages that your amount will be refunded in 48 hours but it didnt happened .I have tried to contact customer care no. The reponse i got was the server is down and within 7 days the money will be refunded but untill today the money is not refunded being a college student the amount is huge for me .Plz try take my request into consideration .
Name -sanidhya singh
contact no [protected]
email [protected]@gmail.Com