Paytm Mobile Solutions — Money stuck between paytm, billdesk, jio. | |||||
This is on behalf of paytm wallet of my spouse running on vodafone number [protected]. We have recharged the jio sim number [protected] before the jio prime membership was closed. It was recharged on 29-march-2017 for rs 402 inclusive of rs 99 for prime membership and rs 303 for having the benefits for another 3 months. But in the next month (April) we got the message from jio that your services are stopped because of non-payment of amount of jio prime membership and other benefits. For this we contacted you on 21-april-2017 and so many times afterwards. Recent call was in early may and paytm representative said amount will be refunded in 2 days. According to your information we have contacted jio and logged an service request. It is clearly says that "benefit not credited". Hence i am attaching 2 snapshots one for jio service request and another for the paytm transaction id that was deducted. They answered amount is cleared from our side and asked to contact billdesk. I contacted billdesk they said amount is cleared and asked me to contact jio. I contated jio they said it was not credited to their account. I am stuck between. Was this information helpful? | |||||
2 Comments | |||||
Comments
21st may booked movie ticket by paytm wallet. But transaction failed. Still refund not received.
Reply
Item purchase date 26.05.2017
Item Return Date 30.05.2017
Order ID [protected]
Pending Payment 704.00
Till Date I have Not Rec. Any Payment. So, kindly Check & Credit Rs. 704 in my Syndicate bank A/c No[protected] ...
Item Return Date 30.05.2017
Order ID [protected]
Pending Payment 704.00
Till Date I have Not Rec. Any Payment. So, kindly Check & Credit Rs. 704 in my Syndicate bank A/c No[protected] ...
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