[Resolved]  Paytm Mobile Solutions — No refund of money

Address:Haridwar, Uttarakhand, 247667
Website:www.paytm.com

Hi paytm,
I have ordered a medicine on bigchemist.com, i have not received any confirmation or order status since 20 days. I have done payment through online banking with kotak bank. You are the payment gateway of this website. I have registered complain against bigchemist and they are saying to contact paytm.
I am very sad with your service. They are saying that they have transferred amount to paytm and they will refund to your a/c. Its your responsibility to provide consumer transactions security and this site is such a fake company you are providing payment gateway service to them. You are encouraging them to do such a fraud work with consumers. If i will not get my amount back within 3days then i will file case against you and bigchemist for doing such fraud works. You can transfer my amount in paytm account. I m providing my order details;
Order no;[protected]
Email id;sudhir. [protected]@onida.com, [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Sep 15, 2016
Complaint marked as Resolved 
my complain is not solved.
Sep 14, 2016
Updated by shaan mahendra
paytm transaction id;[protected]r27166d16231c1
refund amount;Rs 323
Sep 14, 2016
Updated by shaan mahendra
complaint not resolved
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information