Paytm Mobile Solutions — railway ticketing

I have booked railway tickets through irctc application and the gateway through which the transaction is done is paytm wallet.
The cash has been debited from the bank account (Federal bank), but tickets have not been booked. The details of the transaction is given below.
Transaction date 21/10/2018
Transaction id [protected]
Bank name. Federal bank
Card holder name. Ahamed bilal
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Hi Ahamed,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (24534) in the subject line so that our team can assist you.

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