[Resolved]  Paytm — Not Refunding Money on my account

Address:

Pune, Maharashtra

Hi, with reference to below mail as i have already cancelled the order but they are not responding my mail and calls.and they are not ready to refund back money in my account as they have kept my money Rs.1198 as an paytm cash. Kindly take an active action against this. Thank you, Regards Abdul haque saiyed [protected] Hello all, This is the remainder mail what's the reason behind I am not getting any respons for this mail. On 26-Nov-2014 1:14 PM, "abdulhaque saiyed" <[protected]@gmail.com> wrote: Hi tripti, Yesterday itself the product has been return to the merchant. Coming to the refund amount this should goes to the my bank account not to the paytm account.this would be unfair to me I can't bear this much amount. Kindly don't refund it to the paytm cash.as I have to pay the credit card bill Thank you, Regards Abdulhaque [protected] On 26-Nov-2014 10:22 AM, <[protected]@paytm.com> wrote: Regarding your experience with Paytm Ticket #[protected]: Re: Order Shipped - Your order #[protected] has been shipped Tripti, Nov 26 10:22: Hi there, I am Tripti, and I understand you want to cancel your order. As per our records your product has already been shipped so it can not be cancelled. If you don't want this product, you have the option of refuse to accept the delivery. Once the shipment reaches back to the merchant, your amount will be refunded to your Paytm account. I hope this helps. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes Tripti abdulhaquesaiyed, Nov 26 04:52: Hi all, I have cancelled this order due to delay.i was leaving for the marriage and thought to gift that product to my friend but its very late and now its no use of mine. kindly refund my money back at the earliest. Thank You, Abdul [protected] Thank's & Regards, Saiyed Abdul Haque Contact No._[protected] Thank's & Regards, Saiyed Abdul Haque Contact No._[protected] On Mon, Nov 24, 2014 at 9:55 PM, Paytm <[protected]@paytm.com> wrote: Hi Abdul ! Thanks for shopping with us! Items from your order has been shipped by MEGA DEALS. Order Details Order#[protected] Wednesday, November 19, 2014 21:21:22 Shipping Address: Flat No.1, laxmi Niwas Apt, Morya Park Lane No.3, Near Ram Krishna Mangal Karyalaya, behind Eyecon Hospital, Pimple Gurav pune Maharashtra-411061 Tracking Details Shipped: Monday, November 24, 2014 Courier Partner: Javas AWB/Tracking ID:UNIPAYP910940 (https://track.paytm.com/v1/track/order?ff_id=[protected]&shipperId=11&awbNo=UNIPAYP910940&f...⇄ Track Your Order (https://track.paytm.com/v1/track/order?ff_id=[protected]&shipperId=11&awbNo=UNIPAYP910940&f...⇄ Item(s) Shipped Item(s) Quantity Price 5 pc Cookware Set with free 5 pc wooden kitchen tool 2 Rs.1198 Order Total: Rs 1198 If you have questions, we're happy to help. Email [protected]@paytm.com © Copyright One97 Communications Limited 2014 B 121, Sector 5 Noida - 201 301, India