Paytm — They have deducted two recharge amount (100+110) and never process my recharge, It's still pending

Address:

Ahmedabad, Gujarat

They have deducted two recharge amount (100+110) and never process my recharge, It's still pending. I have even logged ticket in their portal to get that money back to my paytm wallet but they are not answering. They are just shamless cheater who take the money of customer and never recharge, Order detals are mentioned below: USERID- shashi.[protected]@gmail.com (1) ORDER NO. [protected] Apr '15 8:53 pm Recharge of BSNL Mobile [protected] Qty: 1 | Sold By: BSNL Rs 100 (2) ORDER NO. [protected] Apr '15 8:49 pm Recharge of BSNL Mobile [protected] Qty: 1 | Sold By: BSNL Rs 110 Please do something at least to give them a lesson so that they will not be able to cheat innocent people like this.