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Philips India Complaints & Reviews

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Last updated Jan 17, 2024
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Philips India reviews & complaints page 2

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S
Sona2312
Sep 23, 2022
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TV Replacement with new one

We brought new Philips led 43" smart model : 43PFT58135/94 on 08/09/2020, but within 3 months it was not working and i got replaced TV( which was old already used one) when i enquired about that they said they cant able to replace new TV due to less stock (covid reason) once they got new stock they said they will replace this old one. But unfortunately no one responding to that. i kept raising complaint.. they said they can only check if...
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Lalit Sobhani
from Aurangabad, Maharashtra
Sep 16, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
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Philips Has The Most Useless Warranty Policy.

With such high expectations, I bought Philips HL7578 600W Juicer Mixer Grinder. Yesterday, while making the apple juice, the juicer jar just blasted. Attaching the photos for the same. My sister's hand got saved for just a by few seconds.

The technician checked the condition of the juicer and jar, and says the Jar will not be covered under the warranty. On top of that, customer care says that if there is any broken parts...
+3 photos
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M
Mbmegha
from Roorkee, Uttarakhand
Sep 4, 2022
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Trimmer not working

Address:344 bharat colony ashok nagar, Roorkee

I bought the philips satinshave trimmer and it's been few months the trimmer is not working. I have changed to new battery still not working. The product has 2 years warranty and it's been few months the product stopped working. Please look into this issue as soon as possible....
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V
from Delhi, Delhi
Aug 30, 2022
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After sale product complaint redressal delay

Dear Recipient,

I lodged complaint ( Service request No.[protected] for Philips music system purchased on, which still covered under warranty period. Same got out of order after using five months. Purpose to purchase trustworthy brand music system was durability and quality service. Both were being compromised with me as music is still unresolved yet even after multiple companie's vender service engineer visit.
Every...
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P
Pradeep@1355
Aug 24, 2022
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Motor problem

Address:Village and post Sawaijpur Kanpur Nagar 209401

Moter heating and not working...
+2 photos
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A
Ashwin Kamarthi
from Pune, Maharashtra
Aug 23, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provided used unhygienic shaver attachment (with hair in it) for my Trimmer. (Service request number: 60-0032253280)

Address:Devi Lotus Apartment, Bhau Patil Road, Bopodi, Pune, Maharashtra - 411020
Website:www.philips.co.in

Service request number: 60-[protected]

I have a MG5730/15 Trimmer. It is still under warranty. The mesh of the Precision shaver attachment has started to break and there is a gap in it. Therefore, I contacted Philips and asked them for a replacement. They assigned me a local service centre technician named Mr. Ajay. He contacted me and told me that it doesn't get covered under warranty. Therefore I had to pay around 500 for...
+1 photos
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M
Mukulmg
Aug 12, 2022
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Hair dryer

Address:484/7 panditan street, Sirhandi bazzar

My product is not working...
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B
Baski7688
Jul 10, 2022
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Required warranty process

Address:3/284 Maruthi thirumalai nagar, muthamplayam opposite, Villupuram land mark near murugn temple

Dear concern,
I purchased 8W inverter lamb on 13-March-22 with 1year warranty from Amazon app Rs.399/-. But now I have small problem to that bulb, so I want how to claiming the warranty . Reason as automatically blinked continuous.

So please guide how to cliam the process.

Cont: [protected]

Thank you!!!...
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J
jojimusic
from aluva, Kerala
Jul 7, 2022
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Unethical behaviour

Address:Philips Service Centre, Market Rd, Edappally, Kochi, Kerala 682024

Dear Sir,
I am writing to register a complaint with you regarding the rude attitude by your staff at the following authorised service centre - Philips Service Centre, Market Rd, Edappally, Kochi, Kerala 682024 India. A totally disappointing experience on 7-7-2022 when I visited them. I went to your shop with the intention of service of a product which was a trimmer. But they informed me it will be only replaced instead of repair...
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J
Jeevananthams
Jul 4, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
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HL7707 -- Mixer grinder Jars not grinding even coconut

I have buy the HL7707/00 mixer grinder on 15.03.2022
from one day, i have faced lot of problem from this mixer jars not even crush the coconut piece . juicer jar not crushes even pomegranate juice, fails to filter the juice . total waste of buying this mixer grinder and waste of money .

alot time i called local service center ( TRICHY, TamilNadu-620001). After a month they visit my home and replace blade for 0.5L jar...
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M
MISIHA RAJ L P
Jun 25, 2022
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Replacement of HTB-3510/94 Remote Controller

I have purchased one Philips Home Theatre System (Model No. HTB3510/94 & Serial No. KX1A[protected]) on 23.08.2014 from QRS Retail Ltd, Karamana, Trivandrum dist, Kerala. In July, 2021, remote controller of the system was damaged accidentally beyond repair. I approached Philips Customer Care Centre in Trivandrum for replacement. For the last one year the Manager of the service centre dilly-dallied and kept me in dark. Finally I decided to...
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K
karth83
from Mumbai, Maharashtra
Jun 18, 2022
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My home theatre is in Philips service centre for more than a year

Address:Clarity Services Adyar Chennai

I have given my Philips home theatre for service to Philips Authorised Service centre in Adyar, Chennai on Apr 2021. It has been more than a year yet they are saying waiting for a component to repair.
Philips Clarity Services, Adyar, Chennai.
Job ID 6787...
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R
Reema Devi
May 29, 2022
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Induction

Address:Fakuli near netua baba
Website:Google Chrome

Not working induction...
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Address:vishwanathpur,ward02,dumra, east of chiran mill

Phillips epilator my Phillips epilator has stopped working and i m mailling from several days but do not get any replay yet...
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V
varunrys
from Shahdara, Delhi
Apr 26, 2022
May 28, 2022
This thread was updated on May 28, 2022
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Iron compland pending from 15 days compland no 600030813006

Iron compland pending from 15 days
custumar name bhawna aggarwal [protected]
195 gali no 14 balbir nagar shahdara delhi 110032
philips iron compland
compland number[protected]
service center number [protected]
contact person me tarun
philips iron gc 3920...
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S
Subhash96
from Mumbai, Maharashtra
Apr 25, 2022
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New 32" Android TV purchased has manufacturing defect

Customer complaint no[protected] dated 25/03/2022 regarding New purchased 32" Android TV has panel burning issue has not resolved till date. TV technician of Soham Services( Authorised Service Centre of Philips India) has visited two times and assured about replacement of TV within a week time but no further action till date....
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N
Nisha raj thakur
from Sitamarhi, Bihar
Apr 10, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Philips epilator my Philips epilator has stopped working

Address:vishwanathpur,ward02,dumra, east of chiran mill
Website:Amazon

I had purchased a Phillips epilator from Amazon but I is now not working...
+1 photos
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R
Rajkiran08
from Chennai, Tamil Nadu
Apr 7, 2022
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Philips SI GC1028

Address:28/29, Venus nagar , 200feet inner ring road , kolathur , chennai-99

The mentioned product philips SI GC1028 is does not working...
+1 photos
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A
akashdwivedi
from Pune, Maharashtra
Mar 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair not yet done for home theatre

Dear sir/mam

I purchased 1 home theatre in month of November which is not working since more than 15 days due to no power and have raised ticket to Philips support team and as the value of product is not more the same is not yet repaired as same is in warranty as well it’s been more than 10 days the product is not yet repaired and the reason is provided that the part is yet not procured or in transit by Mr Sanket who is service...
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A
Amit298Das
from Anand, Gujarat
Mar 23, 2022
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Trimmer automatically starts

Address:Anand

Trimmer starts automatically and stops only when the battery drains out....
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