Philips India Complaints & Reviews

Iam also bought the PHilips DVP 3046, same problem NO disc it shows, If it plays the DVD then after some time it stops automaticaly and sometimes picture get frezeed.

I went to Philips Service centre they said it takes Rs.1650/- to replace some Board inside.

I really unfair about this product, just bought last year march (2007) and used for 6months weekely 2-3 hours to play some MP3/ Movie.
after that i went to abroad and coming back its not playing, if it plays the same problem above mentioned happens.

Really worst Product .

philips vcd mp 3 player — regarding worst service

Sir,
I have purchased philips vcd mp 3 CD mini hi-fi system with MODEL NO.FW V320 ON 200702 and this set is not at all functioning well right from the date of its purchase. The problem is that the disk does not
rotate and the taperecorder does not work. Once I took the set to the local service station of philips and
after working properly for a few days, the said problems exist since then. Although I paid AMC of Rs.1000/-
for two years, the service is not at all godd and the set purchased for Rs.18000/- has been kept idle
since it is highly difficult for me to take the set to the service station every time when the vcd disk does
not rotate. They do not send the experienced technician to locate the exact error in the system. I got
frustrated like anything. I, therefore, request you to kindly advise me the solution.

I am Kannan from Chennai. I am also facing the same problem "NO DISK" in display on the model PHILIPS DVP 3046 DVD PLAYER. Whenever i insert a CD/DVD it loads for a few minute and simply returns "NO DISK". I am not even getting any display also. I bought this on last year 2007. A very worst product.

Philipd DVD player — Shows No disc and no CD or DVD played

Even after changing the head and also cleaned by Philips Clean DVD this is not o[censored]se. THis is around 2 yrs. old now.

I am from SRIKAKULAM, . I purchased a Philips DVP 3046 DVD Player around a year back, used it for around 1-2 hours on weekends and kept it in dust free environment and always covered it with cloth after the unit cooled down. Now the unit won't play any DVD discs. It plays VCD's and MP3 discs after some delay. It displays "No Disc" whenever a DVD is inserted. the same DVD discs playing in any other DVD players.I think I did a very big mistake by opting for a reputed brand like PHILIPS. I have seen local DVD players work trouble free for years. could you guide me how to rectify this problem.I could not found any solution in users manual given with the product.

lenonardo DVD Player — Quality of Products are not very good

Dear Sirs,
This is to inform you that i have order a Combo DVD Player of Rs 3, 499/- the order no. is[protected], which have received thr courier on dated 10/08/2009, and i have paid full amout in cash.
But after uncover the Box and use it i am not very much satified with the Quality of the Proucts i.s DVD Palyer and Wireless Head Phone.
For which i have made a complaint on call center the ref no. is 1877687 on dated 20/08/2009,
You are therefore reqested to please arrange to back it to you and refund my money as soon as Possible.

Regrds
Vineet Saini
M-[protected]

i am customer in your company

I got LCD TV 32" Philips from my organisation as a gift . From last six months no body comging for installation I called up the local service Centre several times, who kept giving promises he will send some body. He did not come to my home for Installation. Subsequently, I mailed to Philips Company, who kept giving promises but again no body bothered to service my request. I have been following up with them, but neither are they servicing.I have been constantly sending mails to company, CEO Mr. K Ramachandran and calling up Mr. Jayesh, but am not getting any favourable response.
Require your help to installation the TV.

dear sir...i have been waiting for the repair of my philips lcd tv 32.kept under service centre muvattupuzha(ernakulam) since january ...during its warrantyperiod...many times i called the toll free...only is will cleare it within24hours...now i beeeen followup them...not yet servicing...now i may think is it lost via your servicing mafia party at kerala(muvattupuzha)...what should i do for my favouriote philips tv...kindly give me a replay for the above
THANKS

I PURCHASED 26 INCH LCD PHILIPS TV THREE YEARS AGO .IT IS SLOW IN BOOTING . THIS IS A SIMPLE PROBLEM . BUT THEY ARE ASKING ME TO EXCHANGE THE TV.
THERE IS NO SERVICE FACILITY AVAILABLE . SINCE THEY CANNOT ASK YOU EXCHANGE THEY ARE, NOT COMING TO PICK UP. PHLILIP HAS LOST ITS REPUTATION. I USED TO BUY PHILIPS PRODUCTS RADIO, DVD.AMP .I THINK WE MUST FILE IN CUMSUMER COURT . EVERY THREE YEARS WE CANNOT EXCHANGE THE TV.

Dear Sir, I purchased a 43"full H D LED T V from your authorized dealer M/S, Simar Enterprises, Malviya nagar, Jaipur, Rajasthan, 4 days back with full payment.I was assured that it will be installed with priority basis within 48 hours but till date it has not been installed .I have made many calls to your customer care but the result is nil . It is shameful for such a renowned company as PHILIPS .I request you to look into my grievance and direct your technician to install my TV immediately .Thanking you, regards, Dipali Gupta

I entirely agree.

I have trying long time to get email addresses of philips officials who can listen to me. From the web site I found a email address and I wrote them as under

I had purchased a Philips Audio System about one and half year back. I lodged a complaint that one of the speakers in the Philips Audio System was not working with your Authorised Philips Service Centre : Super A. Services, Shop No. 5 , Legend Aparment, Behind Vakola, mumbai 4000055. Complaint Number 36687 dated August 29, 2007. A representative came to my home on August 30, 2007. He took the equipment to service centre and said that he will gi ve the estimate. He rang up after a week or so and said that it would cost about Rs. 3000. I agreed to pay and asked him how long it will take. He said about a week.

Since then my wife and I have been regularly ringing up the service centre regularly at least once every week. There is one innovotive excuse after other and promise the deliver the equipment within next two days. However, it never happened.

Last week, the service centre said that now they would put a more costly replacement part and the cost would be Rs. 4700.

Though personally, I have but abandoned the audio system as I feel that rather than throwing good money after bad, I should buy a new system of a better brand. But I thought that I would at least let someone know in PHILIPS.

You know the reason why? As child I was brought up with a Philips Radio always around and thought Philips was the best brand. Anyway, I was wrong."

absolutely no response.


There is no way in which you can get into Fortress Philips.

No addresses, No email addresses. Nothing. You have bought something it is a lemon. It is your fate.

I bought a TV (CTV-21PT4443) on dt[protected].I am facing prolem in every three months.they are some major & minor problems.So if the product quality will be like this, who will go to buy PHILIPS tv.This things are decreasing the image of PHILIPS...

Regards
Jyostna

this is to inform all that the product is not bad but the people working in sales are horrible. as they do not respond to any customer complaints and half the time there is nobody to pick up ur phone. these people who are working in sales right from the top are spoiling the brand name of Philips. it is a shame.

VERY TRUE I HAVE THE SAME PROBLEM

I purchased Philips HTS-3105 DVD Home Theatre system in the occassion of gudipadwa on 2007 Unfortunately, I am having very bad experience of this product. from the begining to till date, it is not able to detect DVDs. it seems the lens of this dvd player are faulty.
Philips is like a " NAAM BADE AUR DARSHAN KHOTE"

This is the best Blog I have ever visited, you will find all the necessary information,
through this website.

I am also suffering from the same problem [ Fauly lens]

I have also started facing "NO DISC" error for DVD's. VCD works fine but it is unable to detect DVD

Poor customer care service and pathetic installation service

Had bought Philips tv from Snapdeal on 3 march till 11 march i am continuously requesting philips customer care regarding installation but no response expect making me irritating just for installtion

I agree.. its been 6 months after I purchased the said player that I started getting DVD reading problems.. now the dvd reading is very slow and sometimes does not even work.. but works fine in the other Philips DVP2160(2yrs old) or somethin. as far as divx is concerned, it works well. Even clean(fresh after burn) dvds have problems so the problem is with the lens and the Philips company issuing such a poor player.. blame them!!

go purchase a BIG player and not a slim factor one such as this one from philips.

I am also having the same DVD. The complaint was similar. The authorised service centre estimated replacement of lens at Rs.1300 for which we can easily get unbranded DVD which will work for nearly two years without problem. I think the model DVP3046 is failure model. Had it been in USA they would have given replacement.

I agree that philips products should never be purchased.Eleven months after purchasing the DVP 3046, it stopped working and the lens had to be changed. This is in spite of my taking the utmost care of the set like covering it to prevent dust getting in. A year later I found it taking 4 to 5 minutes just to load a DVD, though it would read Divx disks without any problem. Years ago I had purchased a Philips CD player which gave trouble and had to be serviced every year. It is a shame that the company that invented the CD player turns out such crap. Better to go in for Samsung or LG equipment.

Same problem with my Philips DVD player 3046.

Given problem of NO DISC since purchase.

Even I have given this for repiar during warranty, the problem of NO disc is not resolved.

I am also frusted with PHILIPS now.

I think Philips is not careing the customers.

If thsi model is having the problem, philips should have replaced me with other better model, when I loged the complaine during warranty.

Regards
Anil Kharche

Philips DVD Player — repair of the DVD player within warranty period

I had purchased a Philips DVD player in January,2009 in Pune. In september it stopped working suddenly. I called up the customer service. They sent a technician. He came and took the player saying that he would fix it and bring it back in 2 days. Its been 15 days now and the the player is still with the Phillips guys.I have been calling them up for teh last one week but not getting any confirmation as to when would it be delivered back. They always say that they would call me back but never do so. Having bought Phillips DVD player is turning out to be a nightmare. Please help me on this.
Thanks,
Somit

Please contact the Philips Consumer Care Centre at[protected].

Philips India — tv not starting

while switch on the tv no light on indication & some sound is coming from backside of the tv

i am purchase dvd homethetare with wooofer and 5 spk sound at work shop on 13/072008 after one months my homethetare not clear sound i will complain to your service station at baroda. your service man come to my home and recived woofer. after one week l called your service station they told me that your woofer is ok you can come service station and recived your woofer i am recived woofer and check my system but sound not clear i again called to service station they have told me that our srvice man come your home.their man told me that you will come with 5spk our service station and we will complete your 5 speakers.again after called them at[protected] they told me you will come dvd and woofer .that i want to know how long prosesure to your service station. i do not satisfied with your service and presentation.my customer no-[protected] and workorder no-[protected]
please i will new all system i can not accept my old system
THANKING
NIMESH SONI.

date;28/02/20009 time ;2.30 p.m