The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I purchased the Hand blender in March 2006; Within three months the press switch got stuck; It was referrred to the Dealer who got rectified it free; Again aftet TWO months I got it repared thro Philips Authorised Service Centre---Marina Electronics, Chennai-5; They charged me Rs 50 /-; It worked for three more months; Again it was serviced by the same Marina Electronics; I paid Rs 70 /- this time ; Now after three months the same problem...
