PhonePe Complaints & Reviews

Refund is not processed

I have recharged my tataplay account through phonepay at 24 dec. My transaction is successful but tataplay account is not recharged.
My phonepay transaction ID is T2212242201567313704154. Please help me.

Please reactivate my Phonepe account.

My friend sent me money showing processing but money debited message received and i have not received money, will it refund or credit within 48 hours, plz my 10, 000 Rs is stucked

This is new kind of fraud faced today.

so this morning i went to buy goods . i have brought 1000rs of goods.then i asked merchant to provide scanner for payment
he opened his phone & scanner after i scanned his scanner at paid 1000rs at 09:10 am 26/12/2022 .
now when i asked him to check payment status he said not recieved now i scanned again and new name appear this time payment recived by him.

first time i did scan and my 1000 rs went to someone else name (rajesh ladies wear) his number is available on phonepe but he didnt take my call .

there is glitch in phonepe if this is the case i will not prefer to use it anymore.

i have scanned from one barcode and paid to two different name and accounts.

wrong payment :-
rajesh ladies wear
number:- [protected]

i have tried to contact and call to this person but not able to connect.

if you need details of person i have paid in actual then detail as below
actual vendor mobile number:-

I have made a double payment to a auto driver and I cannot see his phone number in the transaction history to make a request to return the money.how can I go about getting my extra money paid back to me?

Dear Sir/Madam
My brother sent me an UPI of Rs.5, 000 to my Phone pay number [protected] on 26th July, 2022. But I did not receive any such amount although there was a deduction of Rs.5, 000 from his account. My brother complaint to Phone Pay app but no action was taken on their part. He is a member of Indian Navy and his hard earned money has gone. No trace of this UPI transaction so far. I am sending you all the details of transaction with expectation and request to do the needful so that my problem can be resolved.
Transaction Details
Date : 26th July, 2022; Time : 01:33 PM
Transaction was done by : Sumit S/O Vijender through PhonePay [protected]
Receiver’s details : Sonia PhonePe Number [protected]
Amount of transaction : Rs 5, 000

Sir/ midam
namastie
on 07/12/2022 at 6;08 i made a transaction of 14000 rs through phonepe using phonepe number to another phonepe id is([protected]@axl)
name is LALRINAWMA MOLSOM unfortunately transhion amount the mon
was debited from my bank account oppject parson is not respond please provided a refund return my account please refund please help me
phonepe transaction ID:T2212070608190116335987
UTR;[protected]
amount :14000/ time is 06:08 am on 07 dec 2022

On 19/12/2022 at 12:55 pm i made a transaction of 2, 000 rs through phonepe using phone number to another account. The money was debited from my bank account and i got a sms of money debited but it is not credited to the recipient account. Kindly look in to this matter and make the transaction sucessfull or please provided a refund.
Transaction ID: T2212191255148225143255

A payment i did on 16th december, 2022 with my ICICI credit card via phonepe.

for two days, payment was not received by the receiver side. i raised the ticket. they said, the ticket is resolved.

if my problem is not solved then, how they can say like that ?

payment is done successfully but still even after two days complete, payment is not received by the receiver.

their customer care does not work. their authorised person never comes in a picture to talk about issue with this.

trying alott to know about my money. its 12000 INR amount. for middle class people it is a huge amount.

and a person needs such money in emergency !
if somebody is dying still one has to wait for 3 days and keep following bank and phonepe support everytime for his own money ?

Hi team
i am vikash kumar tiwari and i have smartmeter recharge 500 from phone pay [protected] from billdesk . date 28/08/22 time - 02:45 pm transaction id t2208281445109900164005, my amount is debited 500 but recharge is not happen .
there is screenshot of my transection. so pleaserefund my money.

Kindly reactivate my phonepe account i was not aware about phonpay policies

I have paid the rent amount through phone pe via credit card and it is successful but not received to him

It's been two days, still the transaction status showing as pending
Money debited from my account

13/12/2022 Castmor Money transfer for my Account 300/-Rs But Not Add My Account Plz Help Translation Id -T2212131128596880157976 Plz Help

Phonepe has suddenly and without any prior intimation, blocked my account linked with mobile number [protected] on[protected] with a message that their system detected suspicious payments. I have not done any transactions in violation of my bankers terms and conditions and absolutely disagree with phonepe's claim. I hope phonepe support team will properly consider this issue and restore my account to active state as soon as possible. I am willing to provide any kind of explanation in this regard if they can contact me.

Dear Sir,

This is to inform you that I have two mobile numbers [protected] & [protected] both are attached to phonepe, but only one I.e. [protected] is linked with my bank account.

I did not know that my mobile number [protected] has to be linked with my Bank account

I had deposited Rs.3100.00 in the wallet of mobile Number [protected] which I am unable to use.

I request you to arrange to transfer the Rs.3100.00 my bank account linked with [protected] or

Suggest the steps to be taken by me to recover the amount.

Swapan Kumar Das
55/2A, Shibtala Street, Bhadrakali Hooghly 712232
[protected]
[protected]
[protected]@yahoo.com

My phone pay account is deactivated please activate my pH pe account as soon as possible

Dear Sir/Madam
My brother sent me an UPI of Rs.5, 000 to my Phone pay number [protected] on 26th July, 2022. But I did not receive any such amount although there was a deduction of Rs.5, 000 from his account. My brother complaint to Phone Pay app but no action was taken on their part. He is a member of Indian Navy and his hard earned money has gone. No trace of this UPI transaction so far. I am sending you all the details of transaction...

Hi team,
Phone pe transaction id: T2212090734356331209540

I booked a ticket through IRCTC portal, through phone pe account. The amount Rs. has been deducted from bank account but ticket is not confirmed by IRCTC. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please initiate the refund amount...

Regards,
KANNAN DS