Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3487
Resolved
260
Unresolved
3227
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dyamagond
Apr 18, 2023
Report
Copy

My phonepe account is blocked from 15 days. I have submitted all the documents whatever phonepe executive needed. This is completely unacceptable and fraud. I have submitted documents 2 times. Phonepe executives taking so much time.
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Venkatboddupally
    Apr 9, 2023
    Report
    Copy

    Website: Phone pay

    I took a hotstar subscription by using repay automatic option in the phone pay and amount is debited twice in my bank account
    +1 photos
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jyothisms
      from Adimali, Kerala
      Apr 7, 2023
      Report
      Copy

      Address: PhonePe Private Limited (Formerly known as FX Mart Private Ltd. ), Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andhe

      Paid rent through credit card and payment got successful on phonepe app but amount is not credited to landlord account no response from phonepe
      +1 photos
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ashendra rathor
        from Mahoba, Uttar Pradesh
        Apr 5, 2023
        Report
        Copy

        Address: Mahoba

        I done a recharge to a worng nambar .so please kindly refund the amount
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Report
          Copy

          Mera phone pay account activate kar do mobile number [protected] hai
          +1 photos
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jy mvd
            from Ahmedabad, Gujarat
            Apr 2, 2023
            Report
            Copy

            Address: Ahmedabad
            Website: No

            I do Rent payment in phone pe UPI ID through but not received payment and i do this ticket and not response as my ticket I'd[protected] . As soon possible that immediately payment confirmation and your company not properly respond.. company say 24hours but not response and not properly update and proof attached
            +1 photos
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rick_ds
              from Asansol, West Bengal
              Apr 1, 2023
              Report
              Copy

              Address: Asansol, West Bengal

              I got my account my account deleted a while ago, without proper information on deactivation policy.
              This clause of deactivation that is a deactivated account can't be reactivated should be highlighted.

              For the time being, please activate my deleted account, I was not aware of the deactivation policy of phonepe company

              Number is [protected]
              +1 photos
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Lijarani rout
                Mar 23, 2023
                Report
                Copy

                Address: INSTANT GLOBALPAYTECH

                Face book pe INSTANT GLOBALPAYTECH SE SCRATCH CARD AYA THA rupees jitne ke liye meine Scratch Kia to 478 rupees jita, account pe credit karne ke liye bola tha meine credit Kia to mere phone pay se 478 rupees chalagaya, me money refund chahata hoon pls help me sir
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vishnu_bandaru
                  from Visakhapatnam, Andhra Pradesh
                  Mar 20, 2023
                  Jan 14, 2024
                  This thread was updated on Jan 14, 2024
                  Report
                  Copy

                  On 1st March there was a payment done by person to me for ₹6, 825 though it showed the transaction was successful from the sender’s end, I haven’t received any amount and not available in the transaction history. I have reached out my bank as well and there was no credit history.
                  Transaction no. P[protected]. It’s been more than 20days and I don’t even have the sender details, but fortunately I only have the transaction screenshot. Kindly look into the issue
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bency Joseph
                    Mar 14, 2023
                    Report
                    Copy

                    I have done a transaction..and showing pending..now it's been 24 hr..no more trusting in this app..it is urgent to get the money
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kiranathlete
                      from Thiruvananthapuram, Kerala
                      Mar 12, 2023
                      Report
                      Copy

                      I have done a rent payment using my credit card on 9th march 2023 . But till now the amount was not been credited to my landlords account . And even after reporting the issue PhonePe didn’t give a proper response . They are extending the dates for resolution. Actually phonepe is acting like a fraud company
                      +1 photos
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        NileshTathe
                        from Pune, Maharashtra
                        Mar 10, 2023
                        Report
                        Copy

                        Hi, I made a transaction of 20K to one person. Amount is debited from the account but not received to the receiver. Also not refunded to my account.
                        Date of incident:-27 Dec 2022
                        Client number:- 99235****
                        Description: Amount is debited from the account but not received to the receiver. Also not refunded to my account.
                        UTR:[protected]
                        +1 photos
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sakargokate
                          from Akola, Maharashtra
                          Mar 8, 2023
                          Report
                          Copy

                          Address: Fattepurwadi mothi umri akola

                          Dear phone pay team please reactivate my phone pay account. I don't have another number. So please help please reactive my account.
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mamidela1952
                            Feb 24, 2023
                            Report
                            Copy

                            Refundmcreditcardamount
                            +1 photos
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mvn1952
                              Feb 23, 2023
                              Report
                              Copy

                              Rent paid thrue icici credit-card but nor creditedt oaccont. icici credit card no= [protected] bankaccont no-[protected] indianoverseasbank.Ifsc-IOBA0002402 pls do sir
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                shankar621993
                                Feb 8, 2023
                                Report
                                Copy

                                I have applied for the transcripts payment got failed but money deducted from my account please help me with this

                                hall ticket no[protected]
                                name pendhota vinay kumar
                                +1 photos
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  Farhin Ajmeri
                                  Feb 8, 2023
                                  Report
                                  Copy

                                  Address: Ahmedabad

                                  Transaction id: T2302081003420688689195

                                  I have send 90k to the recipient having BOD bank account. But the amount is debited from my bank but not credited in the recipient. Please help
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    F
                                    Farhin Ajmeri
                                    Feb 8, 2023
                                    Report
                                    Copy

                                    Address: Ahmedabad

                                    I have made one transaction of 90, 000 around 10Am.
                                    Transaction id: T2302081003420688689195
                                    The amount is debited from my bank account but it is not credited in recipient bank account
                                    I have raised ticket in phonepe but no resolution found.
                                    Sender bank is SBI
                                    Receiver bank is Bank of baroda.
                                    Please help me getting my money back or complete the transaction as soon as possible.
                                    +1 photos
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vpsp2000
                                      Feb 7, 2023
                                      Report
                                      Copy

                                      Address: Bangalore

                                      I was booking ticket from IXIGO and transaction was done through phonepe, transaction was successful but the tickets was not booked . Twice i have done this mistake when i called consumer number no response were there twice 438 and 428 money were debited from my account. When they will refund
                                      Hereby iam giving both transactions id

                                      T1. T2302072056167838689924

                                      T2. T2302072052349549403660
                                      +2 photos
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        jituranu
                                        from Jaipur, Rajasthan
                                        Feb 7, 2023
                                        Apr 20, 2023
                                        This thread was updated on Apr 20, 2023
                                        Report
                                        Copy

                                        Address: jaipur

                                        Dear Team
                                        jitendra sharma for this side. i have used phone pe for yes bank credit card bill at 3rd feb 2023 and still bank application shown pending this amount its has been already approx 4 days complted.
                                        i request you please ASAP credit this amount in yes bank credit card.
                                        my card last four digit is 9839.
                                        PFA.
                                        Thanks & Regards
                                        jitendra sharma
                                        [protected]
                                        +1 photos
                                        PhonePe customer support has been notified about the posted complaint.
                                        This platform is disgusting, wrong, worst, cheat, scam and fraudulent application
                                        SBM bank credit card is not mine but phone pe walo ne ghotale ka jimma liya h
                                        I will complaint against phone pe in consumer court and supreme court guidelines.

                                        Payment not credit in yes bank credit amount in credit card bill - Comment #4100294 - Image #0
                                        Payment not credit in yes bank credit amount in credit card bill - Comment #4100294 - Image #1
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit