PhonePe Complaints & Reviews

Address: A1401,TOWER-A, R G RESIDENCY,SECTOR 120, GAUTAM BUDDHA NAGAR, Gautam Buddh Nagar, Uttar Pradesh, XXXXXX

Sir,
It is to intimate for action that on 4.11.2019 at 5.57 pm, wrong transaction of rs.5000/= has been occurred through phonepe from my sbi account no.[protected].
In this regard i contacted to customer care phonepe n sbi but both have refused to help me. Phonepe customer care said that contact concerned sbi branch they will do we can not take action for refund n sbi customer care said that it is matter related to phonepe....

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: #1355, 2nd Cross, Vijayanagar, Bangarpet, Kolar, Karnataka, 563114

On 12.10.2019 2 nos of fund transfer of rs.99800/- (Rs.50000/- & 49800/-) is done from corporation bank to icici bank, but amount transferred to wrong account no.[protected] & ifsc code - icic0000252 (Correct ac no.[protected] & ifsc code - icic0000252), only change of last digit, the amt has transferred to wrong account and requested to reverse the transactions please.
1. Rs.50000.00 - txn id :- p1910120929374358354407 &
2....

Helpful

Found this helpful?

1 Comment

Address: At / ramadurga

I had made payment from sbi saving account to my friend syndicate bank account. Through upi app (Phonepe).
The amount is deducted from my bank account and transaction successful receipt is generated, but my friend didn't get any mail or message of amount credited.
Please check and take it as high priority and resolve this as soon as possible.

Phonepe transaction is as below:-
Date & time of transaction:...

Helpful

Found this helpful?

1 Comment

Address: Faridabad, Haryana, 121005

Paid electricity bill but not credited in dhbvn account and they are coming to my place again and again to cut the electricity.
Money is debit
Sender account not credit
Transaction id
Utr[protected]phnn1909302348078500355853

Transaction date 30/09/2019

Amount is 7107rs

Phonepe customer service is very bad
Not any response for me
I want my money
Transaction...

Helpful

1 other people found this review helpful

1 found this helpful

4 Comments

Address: New Delhi, Delhi, 110035

Website: Phone pe

I recharged my dmrc card on 10th oct through phone pe which was failed and thus informed that with few days it will be reversed back to your account but still its not reverted back, infact they are just delaying the process, i'm a student who is facing this. I need my refund as phone pe and dmrc is just blaming each other continuously if one can, then please help....

Helpful

Found this helpful?

2 Comments

Address: 517501

I would like to inform you that i made a upi transaction on 30th sep 2019 for the amount * from phone pe mobile bank linked with my sbi bank account and the amount got debited from my account but the creditor has not been credited with the amount.

I have raised several tickets on phonepe, contacted sbi customer several times without any help.

I got a response from phonepe team that they got in touch with the...

Helpful

Found this helpful?

Write a comment

Address: Vikram Nagar latur, Latur, Maharashtra, 413512

Money deducted from my account while transferring through phone pay. As i called customer care they said u will get in 2 days but still i didn't get money from near about 17 days. When will i get money? Really frustrated about this app and ur customer care is not receiving call if they receive they said that it's your bank problem really and not receiving but call charges are u took you phone pay people are deceving us....

Helpful

Found this helpful?

4 Comments

Dear,

I have done credit card bill payment of rs. 9529 from phonepe on 25/09/2019 as upto rs.1000 cashback received after successful transaction payment mode upi.

In just 5 min received 3 cashback of 105, 105 and 93 as per term and conditions. Cashback received was also reflected in wallet also. Screenshot attached.

Check and credited cashback as soon as possible.

Today when i...

Helpful

Found this helpful?

Write a comment

Address: 560075

I bought redeem code for google play for 160 rs and i havent got the code yet. There is no proper customer service worst app i didnt get ny refund also its been 24hrs. I tried everything the code is neither in the mail nor got it as a text message i have been trying to contact someone but eventually there is no one nor neither anyone is replying its been my worst service with the app i am vexed. I want my refund or i want the redeem i feel...

Helpful

82 other people found this review helpful

82 found this helpful

7 Comments

CHUNARA AJAYBHAI has requested money from you on PhonePe.Rs.1999 will be debited from your account on approving the request-http://phon.pe/qomhi6go.
Message received ; 5 sep, 4 ;26PM.

Immediately i receive a call from +[protected], and he asks to open phone pe app and approve / accept a cash back i received on phonepe.

i opened phone pe app and on heading it was mentioned, Requested By and in the same...

Helpful

4 other people found this review helpful

4 found this helpful

1 Comment

Address: Registered Address Phonepe Private A-41, Second Floor, Mohan Co-operative Industrial Area, South Delhi, New Delhi-110044, India, 110044

Hi
I am unable to login to my phone pe account on my registered mobile [protected] and i am getting error message. I did talk to your customer care and raised a ticket no 64760780.
Your customer care executive asked me to call after sometime. When i called phonepe customer care after sometime it says that my number is not recognised. I am using this phonepe account for nearly 1 year for making payments and also i have recieved...

Helpful

Found this helpful?

1 Comment

Address: B-64 mansarampark nawada uttam nagar, New Delhi, Delhi, 110059

I want my money refund i transfer money to marchant ftomqr code yesterday 9:10pm but receiver didn't got the money. I also talked with phonepr costom r they said pls contact you're bank with utr no but and bank said pls contact phone pay what should i do i want my money refund my no - [protected]. pls refund my money pls sir......

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

I had made payment from sbi saving account to my friend janata sahakari bank account. Through upi app (Phonepe).
The amount is deducted from my bank account and transaction successful receipt is generated, but my friend didn't get any mail or message of amount credited.
Please check and take it as high priority and resolve this as soon as possible.

Phonepe transaction is as below:-
Date & time...

Helpful

2 other people found this review helpful

2 found this helpful

3 Comments

I tried to book train ticket - as a payment option i choosed bhim phonepe service
Money was deducted but train ticket was not booked
I couldnt see the ticket even in my booking history
Please refund the amount which i've paid against the transaction or else make sure that ticket is booked.
Please resolve this as soon as possible
Transaction id: c190405154212756547651
Amount: 1355...

Helpful

Found this helpful?

1 Comment

I transferred 12011 rupees on 1-1-2019 from my account to another account. The transaction is done by phonepe app and it was a upi transaction (Utr:[protected]. Money is debited from my account but its been not credited to receiver's account till now. I contact phonepe customer support regarding this issue. They are saying that bank has confirmed that money has been credited to receiver's account so contact to the bank. When i contact to...

Helpful

8 other people found this review helpful

8 found this helpful

5 Comments

Address: Coimbatore, Tamil Nadu, 641004

Transaction id : p1902060117023881879304
Phonepe contact : [protected]
This account is fake account. Cheating all customers in the name of callgirl.. Please do take some immediate action and block the account.. These phonepe accountant has cheated almost everyone in the name of fake girl profile regarding commercial sex worker and in the name of advance for sex and room charge.. Every 5000 from ecah customer.. The thing he/she...

Helpful

9 other people found this review helpful

9 found this helpful

Write a comment

I was sending money through your app. Money is deducted from my account but receiver does not get the money... It shows transaction pending in phone pay app... I waited 4 days.. I urgently need money for personal purpose. Please look through it... Several times i called customer support... But problem didn't resolved... Transaction idp1901311138476260808492...

Helpful

Found this helpful?

6 Comments

Address: Puri, Odisha, 752017

30 january mr Biswajeet ranajit, a/c no[protected] transferred rs 2930 in my account through phone pay app.mob No-[protected]. It was successful and credited to my account, then after sometimes it was debbited immediately showing upi/rev in statement and it was not credited to his account. And on connecting to customer care sbi they told to contact to upi service provider through which the transfer made and on connecting phone pay customer...

Helpful

Found this helpful?

Write a comment

On 8 january 2019 at 11:38 i was transferring 5000 from account. The money got deducted from my bank of india account but was not received by the receiver. It is 24 hours but no response from phonepe. I want you to look into the matter and solve this before i start doubting whether i should use phonepe again or not. Please look into it since the amount is 5000 and i want that money badly. My account details are
Bank of india
Account...

Helpful

2 other people found this review helpful

2 found this helpful

2 Comments

Address: Khordha, Odisha, 751003

Website: PhonePe

Hello sir,
I am biplaba kumar rout with bank of baroda account number [protected] at kalinga nagar, odisha branch.
I want to register a complaint as i did a transaction of rs. 15000/- from my bank of baroda account to my state bank of india account ([protected]) through phonepe on 20th december (Transaction id-p1812202016172013468780.
Utr[protected].
After the transaction the money credited to my sbi...

Helpful

1 other people found this review helpful

1 found this helpful

6 Comments

PhonePe Complaints & Reviews

File a complaint to PhonePe

PhonePe reviews & complaints page 5

wrong transaction of rs.5000/=from sbi account through phonepe

reversal of wrong fund transfer on phone pe

phonepe successful transaction but amount not received in bank account

electricity bill paid but still not received by dhbvn

dmrc recharge refund

phonepe and sbi bank - transaction failed but amount got debited

money deducted from my account

cashback related complaint

I didn't receive my redeem code

ax-phonepe sms

unable to login to my phonepe account & getting error

i transferred 7000 rs to merchant but merchant didn't get the money nd it's showing successful transfer

phonepe successful transaction but amount not received

money got deducted but train ticket was not booked

money is debited from account but not credited to the beneficiary

fake phonepe account

money deducted from my bank account

upi/rev but money not return

transaction issue in upi id: 9204428935@ybl

money credited and auto debited but not credited again

PhonePe Complaints & Reviews

File a complaint to PhonePe

PhonePe reviews & complaints page 5

Related businesses