Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3493
Resolved
261
Unresolved
3232
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Parsad26
May 5, 2023
Report
Copy

Address: Mumbai

Hi Team
I received from [protected] to my mobile at 12:26PM on[protected] mentioning she is from tata sky. The lady person on the call wanted to explain about some Phonepe payment newly added. I was busy and said to her that i was not interested to continue the call. But the way she replied back was a bit harsh. She is questioning why i cant spare 10mins and then she had cut the call abruptly.

This is very bad spoiling the mood of customers..
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rahulsuryavnshi72
    from Raipur, Chhattisgarh
    May 2, 2023
    Report
    Copy

    Address: indore

    I transferred 90, 000 to Phone Pe Marchent (Vinita Solanki). payment successfully transfer by my
    SBI bank account to phone Pe Marchent App
    but payment is not deposited to Phone Pe Marchent's (Vinita Solanki) SBI bank account. So phone Pe Marchent (Vinita Solanki) did not agree to the payment received.

    Applicate Name: Rahul Suryavanshi
    Mobile Number: [protected]
    Account number: [protected]

    Company Name: Phone Pe
    Merchant Store Name: Vinita Solanki | Q[protected]

    Transaction Amount: 90, 000
    Transaction Date: 29/04/2023
    Transaction ID: T23042911524698976070106
    UTR:[protected]
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ASHFAQUQE
      Apr 29, 2023
      Resolved
      Report
      Copy
      Resolved

      Amount Debited for Failed Transaction

      I had transfer amount to contact no. [protected] on 27 april 2023 of rs 4000/-. the transaction has been failed but my account deducted by 4000/-

      Below is the details of transaction-

      Benificiary mob- [protected]
      Banking Name- Hina Khan
      UTRno[protected]
      Amount-4000/-

      Sender ac -[protected]...
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy
      V
      Vamshi1396
      Apr 26, 2023
      Report
      Copy

      Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri (East) Mumbai – 400 093, India

      I placed a flipkart order on 01/04/2023. I paid 20, 048 rupees through phonepe for this order. I cancel the order on 02/04/2023 due to some reasons. But till now I have not received the refund amount. What is the point shown by Flipkart service team. Refunded on our behalf. (Reference number given by Flipkart :- CR23040207205714518612407,[protected]. I have contacted phone pay based on this transaction I'd. Phone Pe customer service team says that the amount related to this transaction has not reached Phone Pe. I also contacted my State Bank of India branch. They also did not get the amount. They replied that the return has gone to the seller's account. I don't know if my amount is with flipkart or with phone pay. I am suffering a lot mentally. I want the amount on.I want compensation for all these days of emotional pain. I need more than the amount on
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Honnur bee
        Apr 23, 2023
        Report
        Copy

        Address: Karnataka

        I have already deleted my phone pe account for personal reasons, please reactive my phone pe account
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anil singariya
          Apr 19, 2023
          Report
          Copy

          Hello sir,
          My phone pe account has been unblocked on 12/04/23. I’m regular user please help to unblock my account.
          linked Account no [protected]
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dyamagond
            Apr 18, 2023
            Report
            Copy

            My phonepe account is blocked from 15 days. I have submitted all the documents whatever phonepe executive needed. This is completely unacceptable and fraud. I have submitted documents 2 times. Phonepe executives taking so much time.
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Venkatboddupally
              Apr 9, 2023
              Report
              Copy

              Website: Phone pay

              I took a hotstar subscription by using repay automatic option in the phone pay and amount is debited twice in my bank account
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jyothisms
                from Adimali, Kerala
                Apr 7, 2023
                Report
                Copy

                Address: PhonePe Private Limited (Formerly known as FX Mart Private Ltd. ), Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andhe

                Paid rent through credit card and payment got successful on phonepe app but amount is not credited to landlord account no response from phonepe
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ashendra rathor
                  from Mahoba, Uttar Pradesh
                  Apr 5, 2023
                  Report
                  Copy

                  Address: Mahoba

                  I done a recharge to a worng nambar .so please kindly refund the amount
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Report
                    Copy

                    Mera phone pay account activate kar do mobile number [protected] hai
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jy mvd
                      from Ahmedabad, Gujarat
                      Apr 2, 2023
                      Report
                      Copy

                      Address: Ahmedabad
                      Website: No

                      I do Rent payment in phone pe UPI ID through but not received payment and i do this ticket and not response as my ticket I'd[protected] . As soon possible that immediately payment confirmation and your company not properly respond.. company say 24hours but not response and not properly update and proof attached
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rick_ds
                        from Asansol, West Bengal
                        Apr 1, 2023
                        Report
                        Copy

                        Address: Asansol, West Bengal

                        I got my account my account deleted a while ago, without proper information on deactivation policy.
                        This clause of deactivation that is a deactivated account can't be reactivated should be highlighted.

                        For the time being, please activate my deleted account, I was not aware of the deactivation policy of phonepe company

                        Number is [protected]
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lijarani rout
                          Mar 23, 2023
                          Report
                          Copy

                          Address: INSTANT GLOBALPAYTECH

                          Face book pe INSTANT GLOBALPAYTECH SE SCRATCH CARD AYA THA rupees jitne ke liye meine Scratch Kia to 478 rupees jita, account pe credit karne ke liye bola tha meine credit Kia to mere phone pay se 478 rupees chalagaya, me money refund chahata hoon pls help me sir
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vishnu_bandaru
                            from Visakhapatnam, Andhra Pradesh
                            Mar 20, 2023
                            Jan 14, 2024
                            This thread was updated on Jan 14, 2024
                            Report
                            Copy

                            On 1st March there was a payment done by person to me for ₹6, 825 though it showed the transaction was successful from the sender’s end, I haven’t received any amount and not available in the transaction history. I have reached out my bank as well and there was no credit history.
                            Transaction no. P[protected]. It’s been more than 20days and I don’t even have the sender details, but fortunately I only have the transaction screenshot. Kindly look into the issue
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bency Joseph
                              Mar 14, 2023
                              Report
                              Copy

                              I have done a transaction..and showing pending..now it's been 24 hr..no more trusting in this app..it is urgent to get the money
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kiranathlete
                                from Thiruvananthapuram, Kerala
                                Mar 12, 2023
                                Report
                                Copy

                                I have done a rent payment using my credit card on 9th march 2023 . But till now the amount was not been credited to my landlords account . And even after reporting the issue PhonePe didn’t give a proper response . They are extending the dates for resolution. Actually phonepe is acting like a fraud company
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  NileshTathe
                                  from Pune, Maharashtra
                                  Mar 10, 2023
                                  Report
                                  Copy

                                  Hi, I made a transaction of 20K to one person. Amount is debited from the account but not received to the receiver. Also not refunded to my account.
                                  Date of incident:-27 Dec 2022
                                  Client number:- 99235****
                                  Description: Amount is debited from the account but not received to the receiver. Also not refunded to my account.
                                  UTR:[protected]
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sakargokate
                                    from Akola, Maharashtra
                                    Mar 8, 2023
                                    Report
                                    Copy

                                    Address: Fattepurwadi mothi umri akola

                                    Dear phone pay team please reactivate my phone pay account. I don't have another number. So please help please reactive my account.
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mamidela1952
                                      Feb 24, 2023
                                      Report
                                      Copy

                                      Refundmcreditcardamount
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit