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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 5

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A
Anil singariya
Apr 19, 2023
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Hello sir,
My phone pe account has been unblocked on 12/04/23. I’m regular user please help to unblock my account.
linked Account no [protected]
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    D
    Dyamagond
    Apr 18, 2023
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    My phonepe account is blocked from 15 days. I have submitted all the documents whatever phonepe executive needed. This is completely unacceptable and fraud. I have submitted documents 2 times. Phonepe executives taking so much time.
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      V
      Venkatboddupally
      Apr 9, 2023
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      Website: Phone pay

      I took a hotstar subscription by using repay automatic option in the phone pay and amount is debited twice in my bank account
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        J
        Jyothisms
        from Adimali, Kerala
        Apr 7, 2023
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        Address: PhonePe Private Limited (Formerly known as FX Mart Private Ltd. ), Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andhe

        Paid rent through credit card and payment got successful on phonepe app but amount is not credited to landlord account no response from phonepe
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          A
          Ashendra rathor
          from Mahoba, Uttar Pradesh
          Apr 5, 2023
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          Address: Mahoba

          I done a recharge to a worng nambar .so please kindly refund the amount
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            S
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            Mera phone pay account activate kar do mobile number [protected] hai
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              J
              Jy mvd
              from Ahmedabad, Gujarat
              Apr 2, 2023
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              Address: Ahmedabad
              Website: No

              I do Rent payment in phone pe UPI ID through but not received payment and i do this ticket and not response as my ticket I'd[protected] . As soon possible that immediately payment confirmation and your company not properly respond.. company say 24hours but not response and not properly update and proof attached
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                R
                Rick_ds
                from Asansol, West Bengal
                Apr 1, 2023
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                Address: Asansol, West Bengal

                I got my account my account deleted a while ago, without proper information on deactivation policy.
                This clause of deactivation that is a deactivated account can't be reactivated should be highlighted.

                For the time being, please activate my deleted account, I was not aware of the deactivation policy of phonepe company

                Number is [protected]
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                  L
                  Lijarani rout
                  Mar 23, 2023
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                  Address: INSTANT GLOBALPAYTECH

                  Face book pe INSTANT GLOBALPAYTECH SE SCRATCH CARD AYA THA rupees jitne ke liye meine Scratch Kia to 478 rupees jita, account pe credit karne ke liye bola tha meine credit Kia to mere phone pay se 478 rupees chalagaya, me money refund chahata hoon pls help me sir
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                    V
                    Vishnu_bandaru
                    from Visakhapatnam, Andhra Pradesh
                    Mar 20, 2023
                    Jan 14, 2024
                    This thread was updated on Jan 14, 2024
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                    On 1st March there was a payment done by person to me for ₹6, 825 though it showed the transaction was successful from the sender’s end, I haven’t received any amount and not available in the transaction history. I have reached out my bank as well and there was no credit history.
                    Transaction no. P[protected]. It’s been more than 20days and I don’t even have the sender details, but fortunately I only have the transaction screenshot. Kindly look into the issue
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                      B
                      Bency Joseph
                      Mar 14, 2023
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                      I have done a transaction..and showing pending..now it's been 24 hr..no more trusting in this app..it is urgent to get the money
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                        K
                        kiranathlete
                        from Thiruvananthapuram, Kerala
                        Mar 12, 2023
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                        I have done a rent payment using my credit card on 9th march 2023 . But till now the amount was not been credited to my landlords account . And even after reporting the issue PhonePe didn’t give a proper response . They are extending the dates for resolution. Actually phonepe is acting like a fraud company
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                          N
                          NileshTathe
                          from Pune, Maharashtra
                          Mar 10, 2023
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                          Hi, I made a transaction of 20K to one person. Amount is debited from the account but not received to the receiver. Also not refunded to my account.
                          Date of incident:-27 Dec 2022
                          Client number:- 99235****
                          Description: Amount is debited from the account but not received to the receiver. Also not refunded to my account.
                          UTR:[protected]
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                            S
                            Sakargokate
                            from Akola, Maharashtra
                            Mar 8, 2023
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                            Address: Fattepurwadi mothi umri akola

                            Dear phone pay team please reactivate my phone pay account. I don't have another number. So please help please reactive my account.
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                              M
                              Mamidela1952
                              Feb 24, 2023
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                              Refundmcreditcardamount
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                                M
                                mvn1952
                                Feb 23, 2023
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                                Rent paid thrue icici credit-card but nor creditedt oaccont. icici credit card no= [protected] bankaccont no-[protected] indianoverseasbank.Ifsc-IOBA0002402 pls do sir
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                                  S
                                  shankar621993
                                  Feb 8, 2023
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                                  I have applied for the transcripts payment got failed but money deducted from my account please help me with this

                                  hall ticket no[protected]
                                  name pendhota vinay kumar
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                                    F
                                    Farhin Ajmeri
                                    Feb 8, 2023
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                                    Address: Ahmedabad

                                    Transaction id: T2302081003420688689195

                                    I have send 90k to the recipient having BOD bank account. But the amount is debited from my bank but not credited in the recipient. Please help
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                                      F
                                      Farhin Ajmeri
                                      Feb 8, 2023
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                                      Address: Ahmedabad

                                      I have made one transaction of 90, 000 around 10Am.
                                      Transaction id: T2302081003420688689195
                                      The amount is debited from my bank account but it is not credited in recipient bank account
                                      I have raised ticket in phonepe but no resolution found.
                                      Sender bank is SBI
                                      Receiver bank is Bank of baroda.
                                      Please help me getting my money back or complete the transaction as soon as possible.
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                                        V
                                        Vpsp2000
                                        Feb 7, 2023
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                                        Address: Bangalore

                                        I was booking ticket from IXIGO and transaction was done through phonepe, transaction was successful but the tickets was not booked . Twice i have done this mistake when i called consumer number no response were there twice 438 and 428 money were debited from my account. When they will refund
                                        Hereby iam giving both transactions id

                                        T1. T2302072056167838689924

                                        T2. T2302072052349549403660
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