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PhonePe
PhonePe
Customer satisfaction rating: 6%
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2621
COMPLAINTS
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PhonePe Customer Care

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Address
A 25, Mohan Cooperative Industrial Area, South Delhi
New Delhi
New Delhi District
Delhi
India - 110044

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1717
down
435

Additional info

Bangalore
Site No – 9 Industrial Layout, Koramangala 3rd Block, 80 ft Road, Bangalore - 560034


Submit a Complaint
Customer satisfaction rating
6%
Complaints
2621
Pending
0
Resolved
169
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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PhonePe Complaints & Reviews

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Dear Team,
this is to inform you that I Have Phone Pay Application and Use SBI Account. Concern is Yesterday i had...
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I recharged my fastag on 6th march account via PhonePe for sbi fastag recharge of amount of 250/- and no transaction got credited...
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[Resolved]

I need to send money to friend but
It failed and my money was deducted from my account know i needed it urgently but not get refund my money in account how i would survive
Money debited from my account
Apr 4, 2021
Complaint marked as Resolved 
Yes Thank you
Apr 02, 2021

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    Money send to my father's bank account, message dies not received and money was actually not credited to my fathers bank account...
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    Today April 1st, 2021, I noticed a scratch card of phonepe with emblem of phonepe.on call screen after calling someone.i chk...
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    [Resolved]

    Please refund my money
    I sent money from wrong account number
    Mar 31, 2021
    Complaint marked as Resolved 
    Please refund my money 9603229382
    Mar 31, 2021

    Complaint Status

    PhonePe customer support has been notified about the posted complaint.
    Mar 31, 2021
    Updated by Kprabha
    I sent wrong account number please refund

    Mar 31, 2021
    Updated by Kprabha
    Please respond

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      My phonepe is not every time transition failed
      Transition
      Mar 31, 2021

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      PhonePe customer support has been notified about the posted complaint.
      Mar 30, 2021
      Updated by mushtaq79
      My transition failed everytime same message
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        My accomt is not working month of December 16 17 I register my complaint December 20 there is no such action. I m student, I have complaint from December to unblock my account..
        Mar 31, 2021

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        PhonePe customer support has been notified about the posted complaint.
        Mar 30, 2021
        Updated by Anshu Parmar
        I have lost my money 9000 something from my account due to blocking of my account
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          Dear Sir,
          today ie 27.03.2021.I have received One message that i have won Rs 549/=. they told me to link with my...
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          Dear Sir/Ma'am,

          I have done payment tp OYO for which cancellation has been made. Booking IDs are as below:br...
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          Dear Sir/Ma'am,

          I have done payment tp OYO for which cancellation has been made. Booking IDs are as below:

          ZY3D3194
          VH9B4447

          Oyo has confirmed that payement has been made by them to phonepay but phonpay has not refund the money to my bank account. Payment reference ID for amount trf from OYO:
          [protected]
          [protected]
          Mar 27, 2021

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            Two days ago, someone posing as Phonepe employee called saying that I had won Rs. 2, 999 as cashback in a lucky draw. I foolishly...
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            Dear sir
            Phonepay bonus rs 4999 you accept then revert to you ac sothat 53000 debited from my ac saraswat bank ghatkopar...
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            Hello sir I am Amol M H my balance is 1500 rupees cut in my balance please refund this amount
            My bank balance is cut
            Mar 26, 2021

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            PhonePe customer support has been notified about the posted complaint.
            Mar 26, 2021
            Updated by Amool Harijan
            Please sir my mum is in hospital please read refund this money I am request

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              Yesterday I was recharged my jio prepaid number 149rs through phonepe then after notification received successfully done but my jio mob number is recharge not done so pls Check and refund that amount below mentioned transection details..

              Phonepe registered number-[protected]

              Transection amount-149/-rs
              Jio recharged via phonepe after recharge done but received side received notification
              Mar 26, 2021

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                I had done two UPI transactions on 20th March.

                One transactions is for Rs.3900 (Transaction ID T2103201137072914893329)...
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                I transferred money from my phone pay to my Airtel Payment Bank. 198 rupees. The money was deducted from the bank but the money did not enter the payment bank.

                Transaction Id:- T2103071109317535097385
                Register mobile number:- [protected]
                amount:- 198
                Marchant not receive amount
                Mar 25, 2021

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                  I have not received cashback.in my phone pe no [protected].

                  Booked flight 2200 cashback not credited already...
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                  20/03/2021 At 8:30 pm I unknowingly went cash from my phone pay account to some other phone pay. The next morning at 7:30...
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