PhonePe Complaints & Reviews

I booked a seat in train on 8 june by using ixigo mobile application but it didn't get confirm so I initiated refund ixigo refund money in there application but I when click on refund button in the application money didn't reflected in the account ixigo customer care saying we have already refunded the amount from our end but there is a problem from UPI service end

1161+1999+99+1200+1299+200=5958
total wrong transaction
name-vishal varma jio ko transfer kiye gaye
unka mobile no -[protected]
lekin scanner ke photo se bhi dale the
mera name ha dharmraj kumawat from kodlai
banera bhilwara raj pin 311401...

I ordered some items through the Pincode app but unfortunately, I received the wrong item. I immediately contacted customer support and was informed that it would be resolved within a day or two.

However, it has now been more than a week and the issue remains unresolved.

Despite providing them with all the necessary evidence, no solution has been provided. For reference, my order ID is OD2307262209571576066957.

I have done recharge T2307302150066781903373...
but still not received the recharge on the phone...

On 10th of July I had a transaction of Rs.2000 through phonepe app but the transaction failed anyway. I spoke to the phonepe support team and according to their resolution the field transaction supposed to be get credited back to my account within 5 working days. It's been already 20 days passed, the money is not credited yet

Money were deducted twice when I booked metro ticket 2 times and once when I paid for a McDonald's

We have sent 11000 from bank of baroda to Hero agro traders( SBI bank) through scanner from phonepay, but the money has been credited wrong account which belong to AXIS BANK, ACCOUNT NUMBER [protected]
MADHAPUR BRANCH.
IFSC CODE-UTIB0000553
ACCOUNT NAME-GOOGLE INDIA DIGITAL SERVICES, the UTR number for this transaction is[protected], we have contacted phonepay but they didnt respond properly, so we checked with bank of baroda from our side they mentioned that amount has been credited to axis bank account, later we checked with axis bank then they told that its credited to google india digital services. Kindly help us get our money, as its a big amount to us.kindly refund our money as soon as possible .

On 4th July, 2023. around 10:37 am & 10.:38 am amount of Rs. 40, 000 was deducted twice through PHONE PE UPI without any OTP or LINK or PIN ENTERED. It was fraud o[censored]PI, someone hacked my UPI. I do not have any contact details nor there are any phone number details in the transaction history.
I LODGED FIR and made complaint to phone pe, cybercrime and Punjab National Bank, everywhere with 6 hours of the fraud happened, but no redressal is there yet.
I received a call from phone pe about the transaction, I told them everything, but I haven't heard anything from them yet.
it been 4 days since the amount deducted fraudulently and it is not refunded yet.
I had a conversation with the bank, and they told me that the person who did such fraud has made transactions 1500 times that day.
I even told phone pe about this conversation of mine to phone pe executive. but no action is taken yet by the company.
it is a clear case o[censored]PI FRAUD.
transaction no details are here as follows:
1) time : 10.38 a.m.
transaction no. : T2307041038037296070190
2) time : 10.37 a.m.
transaction no. : T2307041037219112736659

The Autopay removal is not working for my Spotify account. It is neither cancelling the Autopay nor pausing it. Please get it sorted as soon as possible.

Every time I try to remove or pause the autopay for my spotify account it does not work. It just keeps processing but still no results. Please get this done as fast as possible.

I have done rent payment transaction trough credit card but amount deducted from the card but transaction failed due to technical still amount not returned to credit card but status showing its successful kindly do the needful
Mobile no: [protected]

Transaction is successful but receiver didnt got the amount...need refund at the earliest

Dear Sir/Mam

I have paid monthly phone bill through phone pay on 19th May 2023 in this regard my bank balance amiunt debited in my account Rs.589/- on 19th May 2023-04.09pm but this amount was not credited in to BSNL account.

In view of the above please verify your records and resolve the issue immediately.
Thanking you in advance
V.Srinubabu

I had sended a person 5900 rs in phone pay amount he did return my money back I will provide his phonepay no [protected] he Is not returning my money back

Respected sir/mam
I have phone pay business app company provide me a smart speaker and told me that it's free but now they debit my money for monthly subscription i talk to customer care but this month also debit my money
Sanjay garg

I had made payment of creditcard payment (Axis bank) through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my creditcard payment. After that i raised complain to phonepe via. App and also by mail.
The details of transaction is as below:

Date & time of transaction: 29th may 2023
Bank account: sbi saving account
Utr no:[protected]
Txn. Id: T2305292051515451758503

I paid my rent through my credit card Amount is debited from my account but didn't credit in my owner bank account. Kindly Solve this problem ASAP

SIR,
i have account in bank of baroda branch linked with mobile no.. i have activated phonepay account with mobile no but a person linked his account no with my mobile no and received all payments made to my mobile no.via upi phonepay .around 9200/-rs received by that person. Sharing utr nos, txn ids with amount and date
UTR TXN ID AMOUNT DATE
1.[protected] T2201121750257137642397 rs.2300/[protected]
2.[protected] T2111261659389520619248 rs.600/[protected]
3.[protected] T2108281349172132977895 rs.4000/[protected]
4.[protected] T2107222207299672709505 rs.800/[protected]
5.[protected] T2107202054470884836878 rs.600/[protected]
6.[protected] T2103312319534827668314 rs.900/[protected]

Kindly, look into the matter and refund my money through phonepay .
wrong account no of sbi tribeniganj bihar with ifsc sbin0003015 was linked in my mobile no .before this i complained to to sbi customer care and also bank of baroda they could not help it as I am the receiver .this is all fault of phonepe how my mobile no can be linked to another person bank account and if that account is not active then how that amount can be credited to that account.many times i raised a complaint to phonepe they denied to help .
i want all above amount to be credited to my account .as i am much tortured by the same.because of the fault of phonepe i am scared to use digital banking they are so helpless.they simply say ask your bank for further help then why you avail these facilities then we will always go to banks not these upi apps.in below screenshots credit account is not my account no. it belog to some person having account in sbi triveniganj bihar branch with ifsc -SBIN0003015.

As i am the receiver so banks are not able to help me out .

Hello,

I have shared the Kotak QR code to borrow the money 1000 from my friend. He uses same QR code to send the money then money credited to HDFC bank which I am not using at all for transactions. And kotak is a primary account already set on Phonepay.

Further the money credited to HDFC then debited from HDFC as a pending Penaulty.
Is there any business relations between Phonepay and HDFC bank to collect money from people to run there business.

I hope my concern will be resolved. And what about the people who do not know about raising the complaints for such things then.

Rong pement