PhonePe Complaints & Reviews

On 4th July, 2023. around 10:37 am & 10.:38 am amount of Rs. 40, 000 was deducted twice through PHONE PE UPI without any OTP or LINK or PIN ENTERED. It was fraud o[censored]PI, someone hacked my UPI. I do not have any contact details nor there are any phone number details in the transaction history.
I LODGED FIR and made complaint to phone pe, cybercrime and Punjab National Bank, everywhere with 6 hours of the fraud happened, but no redressal is there yet.
I received a call from phone pe about the transaction, I told them everything, but I haven't heard anything from them yet.
it been 4 days since the amount deducted fraudulently and it is not refunded yet.
I had a conversation with the bank, and they told me that the person who did such fraud has made transactions 1500 times that day.
I even told phone pe about this conversation of mine to phone pe executive. but no action is taken yet by the company.
it is a clear case o[censored]PI FRAUD.
transaction no details are here as follows:
1) time : 10.38 a.m.
transaction no. : T2307041038037296070190
2) time : 10.37 a.m.
transaction no. : T2307041037219112736659

The Autopay removal is not working for my Spotify account. It is neither cancelling the Autopay nor pausing it. Please get it sorted as soon as possible.

Every time I try to remove or pause the autopay for my spotify account it does not work. It just keeps processing but still no results. Please get this done as fast as possible.

I have done rent payment transaction trough credit card but amount deducted from the card but transaction failed due to technical still amount not returned to credit card but status showing its successful kindly do the needful
Mobile no: [protected]...

Transaction is successful but receiver didnt got the amount...need refund at the earliest

Dear Sir/Mam

I have paid monthly phone bill through phone pay on 19th May 2023 in this regard my bank balance amiunt debited in my account Rs.589/- on 19th May 2023-04.09pm but this amount was not credited in to BSNL account.

In view of the above please verify your records and resolve the issue immediately.
Thanking you in advance
V.Srinubabu...

I had sended a person 5900 rs in phone pay amount he did return my money back I will provide his phonepay no [protected] he Is not returning my money back

Respected sir/mam
I have phone pay business app company provide me a smart speaker and told me that it's free but now they debit my money for monthly subscription i talk to customer care but this month also debit my money
Sanjay garg

I had made payment of creditcard payment (Axis bank) through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my creditcard payment. After that i raised complain to phonepe via. App and also by mail.
The details of transaction is as below:

Date & time of transaction: 29th may 2023
Bank account: sbi saving account
Utr no:[protected]
Txn. Id: T2305292051515451758503

I paid my rent through my credit card Amount is debited from my account but didn't credit in my owner bank account. Kindly Solve this problem ASAP

SIR,
i have account in bank of baroda branch linked with mobile no.. i have activated phonepay account with mobile no but a person linked his account no with my mobile no and received all payments made to my mobile no.via upi phonepay .around 9200/-rs received by that person. Sharing utr nos, txn ids with amount and date
UTR TXN ID AMOUNT DATE
1.[protected] T2201121750257137642397 rs.2300/[protected]
2.[protected] T2111261659389520619248 rs.600/[protected]
3.[protected] T2108281349172132977895 rs.4000/[protected]
4.[protected] T2107222207299672709505 rs.800/[protected]
5.[protected] T2107202054470884836878 rs.600/[protected]
6.[protected] T2103312319534827668314 rs.900/[protected]

Kindly, look into the matter and refund my money through phonepay .
wrong account no of sbi tribeniganj bihar with ifsc sbin0003015 was linked in my mobile no .before this i complained to to sbi customer care and also bank of baroda they could not help it as I am the receiver .this is all fault of phonepe how my mobile no can be linked to another person bank account and if that account is not active then how that amount can be credited to that account.many times i raised a complaint to phonepe they denied to help .
i want all above amount to be credited to my account .as i am much tortured by the same.because of the fault of phonepe i am scared to use digital banking they are so helpless.they simply say ask your bank for further help then why you avail these facilities then we will always go to banks not these upi apps.in below screenshots credit account is not my account no. it belog to some person having account in sbi triveniganj bihar branch with ifsc -SBIN0003015.

As i am the receiver so banks are not able to help me out .

Hello,

I have shared the Kotak QR code to borrow the money 1000 from my friend. He uses same QR code to send the money then money credited to HDFC bank which I am not using at all for transactions. And kotak is a primary account already set on Phonepay.

Further the money credited to HDFC then debited from HDFC as a pending Penaulty.
Is there any business relations between Phonepay and HDFC bank to collect money from people to run there business.

I hope my concern will be resolved. And what about the people who do not know about raising the complaints for such things then.

Rong pement

I have made a transaction of rs 17000 to my friend mobile number [protected] through phone pe on 8th may 2023 from my mobile [protected].
Where my friend has no account with this mobile number.
My ac is debited, but the credit is unknown.
Kindly look in to the issue
Regards
Gowthami V
[protected]
UTR[protected]

Hi Team
I received from [protected] to my mobile at 12:26PM on[protected] mentioning she is from tata sky. The lady person on the call wanted to explain about some Phonepe payment newly added. I was busy and said to her that i was not interested to continue the call. But the way she replied back was a bit harsh. She is questioning why i cant spare 10mins and then she had cut the call abruptly.

This is very bad spoiling the mood of customers..

I transferred 90, 000 to Phone Pe Marchent (Vinita Solanki). payment successfully transfer by my
SBI bank account to phone Pe Marchent App
but payment is not deposited to Phone Pe Marchent's (Vinita Solanki) SBI bank account. So phone Pe Marchent (Vinita Solanki) did not agree to the payment received.

Applicate Name: Rahul Suryavanshi
Mobile Number: [protected]
Account number: [protected]

Company Name: Phone Pe
Merchant Store Name: Vinita Solanki | Q[protected]

Transaction Amount: 90, 000
Transaction Date: 29/04/2023
Transaction ID: T23042911524698976070106
UTR:[protected]

I had transfer amount to contact no. [protected] on 27 april 2023 of rs 4000/-. the transaction has been failed but my account deducted by 4000/-

Below is the details of transaction-

Benificiary mob- [protected]
Banking Name- Hina Khan
UTRno[protected]
Amount-4000/-

Sender ac -[protected]...

I placed a flipkart order on 01/04/2023. I paid 20, 048 rupees through phonepe for this order. I cancel the order on 02/04/2023 due to some reasons. But till now I have not received the refund amount. What is the point shown by Flipkart service team. Refunded on our behalf. (Reference number given by Flipkart :- CR23040207205714518612407,[protected]. I have contacted phone pay based on this transaction I'd. Phone Pe customer service team says that the amount related to this transaction has not reached Phone Pe. I also contacted my State Bank of India branch. They also did not get the amount. They replied that the return has gone to the seller's account. I don't know if my amount is with flipkart or with phone pay. I am suffering a lot mentally. I want the amount on.I want compensation for all these days of emotional pain. I need more than the amount on

I have already deleted my phone pe account for personal reasons, please reactive my phone pe account

Hello sir,
My phone pe account has been unblocked on 12/04/23. I’m regular user please help to unblock my account.
linked Account no [protected]