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PhonePe Complaints & Reviews

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Updated: Sep 28, 2026
Complaints 3498
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262
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PhonePe reviews & complaints page 4

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A
Aradhya marathe
Dec 13, 2020
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Debit amount Rs, 3000 not credit

Phone pe se Rs, 3, 000/- amount debit form 2/12/2020 11 Day Ho Chuke ab tak amount credit hua nahi phonepe support team Kuchh Bhi sahayata nahin kar rahi hai, SBI State Bank of India bank se madad Mangi to wah phone pe 3rd hai hum aap ki Koi sahayata nahin kar sakte hain please help me { phonepe team sirf ghuma rahi hai }11 day se🙏🙏🙏🙏🙏🙏

Name:-Suresh v marathe
Date:- 2/12/2020br...
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M
mousumi246
from Powai, Maharashtra
Dec 12, 2020
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Fastag Account not credit the debited bank balance

Address: Kharagpur
Website: Phonepe

I recharged my fastag on 12th dec 2020 account via PhonePe for sbi fastag recharge of amount of 250/- and 300/- but none of the transactions got credited to the Fastag account whereas Phonepe has given the both UTR nos. for the same transaction with the message of transaction Successful.
I want the refund of the debited amount which has got not credited to fastag account....
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S
Sreenevas
Dec 5, 2020
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Not able To Add Register Mobile Number

Address: Andhra Pradesh

After Installing The Phone Pay App I Am Not Register My Register Mobile Number In The App...Showing that Some Thing Went Wrong...I Have Been Trying ManybMore Times But Not Able To Register
Please Help Me Immediately...
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Lunso Quinker
Sep 7, 2020
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Transaction successful, amount debited but not credited to the recipient

I've made a transaction on 24th August for 4K rupees. The Transaction ID is P2008241736298957417363. Though the amount was debited from my account, the recipient has not been credited. I've complaint PhonePe but they say the AXIS bank server was down so they can't do anything. I've raised a complaint to my mother bank(SBI), they declined to raise a complaint saying PhonePe is third party.
Note: The amount deducted should either be...
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Respected sir,
Myself Debashis Das, I have a phonepe account. On 27th August due to some business transactions & for that for a payment purpose I have got a call who claimed to be an Army Officer, told he will pay Rs.1/- first via phonepe & for that he send me a QR code & told me to scan & send that.so i did, but then i saw Rs.-12000/- debited from my a/c.It is observed from my A/c that an unauthorised withdrawal has been made from...
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G
Gousemhiddin
Aug 19, 2020
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Money has not refunded though debited from my account

I used phone pe app on 14/08/2020, 08:21 PM to pay for my medicines. It summed to be Rs.655/- The first time the transaction was not successful though it debited from my account. So, I repeated the same and for the second time the transaction was successful. I waited for 2-3 working days for the refund which was debited from my account during the first transaction. Please help me regarding the same and see that the refund takes palce shortly....
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A
Akhilrraj
Aug 17, 2020
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Transaction is still pending after one hour

I had send an amount of rs 3000 via phone still the transaction is pending is shown in the app and received message from bank that mentioned amount got debited from my account still phone pe is showing the transaction is pending and the recipient didn't receive money and the amount got losted from my account...
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S
Sujan Kundu
Jun 8, 2020
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Refund the amount against failed transaction

My phonepe upi id is [protected]@ybl. I made a transaction to send rs.5000/- from my sbi account ([protected]) to a icici account. Utr is[protected]. Phonepe transaction id is p2006051141518622879196. Transaction was faild but amount was deducted from my account. Please refund the money as soon as possible....
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Sumanta Biswal
from Hyderabad, Telangana
Apr 6, 2020
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my transaction fail but my money has been deducted from my account

On 3 april 2020i have a made a payment of rs 6, 427 with transaction id idfkl73yxc1klw1mj5aawzdc4tncgwx3t0w ([protected]@idfcbank but my transaction fail and a mount of 6, 427 has been deducted form my sbi account
Till now i have not got my money refund, i have complied to sbi but there is no responce and i have compled to phone pay they only send sms that is ill take time in this situation i have borrowed my with intrest and i paid my...
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K
Kvslaxman
from Powai, Maharashtra
Apr 1, 2020
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15000/- fraud case via phonepe...

One stranger customer called me, he has to take him 5000/-...but he misguide me via call And he raise request on phone pe to he asked me to do some process ...after that 15000/- debited from my account...i was cheated by him ...he fraudester...I want to know him who was that person ...phone pe is not giving details to me ...police is also not cooperating, ...i have transition id, And phone no. Of fraudester are [protected] and [protected]......
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V
vprathima
Mar 20, 2020
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amount deducted in my account but merchant did not receive

Address: vijaynagar, Bangalore Urban, Karnataka

Hi
This is prathima
[protected] this is my phonepe account number i will send 4000 amount for balaji auto consultancy in 12/3/2020 but merchant did not recive the amount
So please return my amount, i will inqury my bank also.
Date - 12/3/2020 in this date amount deducted in my account so please solve my problem its urgent.
Please refund my amount
Thank you....
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Address: MOH TAWAIFAN AWAGARH ETAH, Etah, Uttar Pradesh, 207301

On 20/.01/2020 at time 10:31 am i had done a transaction by phone pe app of amount 9500rs but that transaction has been failed and not transfered to other account but my money amount 9500rs has been deducted from my account. Still my money not refunded and phone pe company saying that its a fault of sbi bank and bank says its a fault of phone pe app. Now what i have to do. I m doing complaint for refund my money in my account. My mobile number...
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Address: Mahalakshmi Layout, 560086

I did a transfer of rs.5000/- from icici bank to axis bank through phonepe self transfer. The transaction showed as successful but amount didn't credit to either axis or icici. I have raised ticket on the same but phonepe team says the transaction is successful please check with recipient bank. When i checked with recipient bank they say its problem with phonepe, where should we go to get our money back?

Transation dtae: 01...
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Deependra Rajauriya
from Gurgaon, Haryana
Dec 22, 2019
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money transferred to wrong account.

I posted an ad on olx regarding my phone to sell it. A person called me and told me that he want to buy that phone and after a conversation i decided to sell it for 7000. Then after some time i called him but couldn't connect. Then at night he called me and told me that he will transfer money through phonepe and asked me to send me the phonepe registered number and also the upi id. Then he sent me a qr code on whatsapp and then i did it.br...
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R
Ritesh1987
from Chail, Uttar Pradesh
Dec 17, 2019
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transaction failed and not received back

Address: 861 C Muthiganj Allahabad, Allahabad, Uttar Pradesh, 211003

Please be informed that the last night on[protected] i tried to transfer rs. 1000 from my standard chartered account to oriental bank of commerce through "phonepe" however in the first attempt the transaction got cancelled and i received the message that "transaction got cancelled due to technical issue" but the amount of rs. 1000 has been debited from my standard chartered account and i spoke to the customer service of my bank and they asked...
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Address: Bangalore, Karnataka, 560037

Hi,

I booked the ticket through phone pe IRCTC app on 02August2019.
Journey date : 12 August 2019

From RJY to SBC (Sheshadri Exp 17210)

After chart prepared, the status of the ticket is RAC.

I wanted to cancel the ticket but not getting cancel option in phonepe IRCTC app.

I have only file TDR option available in phonepe IRCTC app.

Before 2 hours...
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S
Sanaraza
from Mumbai, Maharashtra
Dec 3, 2019
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fake call complaints

[protected]
Now i received call from this number
He said that you won 2200 rupees in your phone pay wallet...
And he ask me about my a/c information and UPI pin when i refused him to give my all personal information
He abused me and talk to me like uneducated person
So please take action against him as soon as possible and inform me......
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T
Tanu_Goyal
from Bengaluru, Karnataka
Nov 20, 2019
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fraud transaction complaint through phonepe app

Address: H No 83, IAS Layout, Near Lake Shore Homes, Kasavanahalli, Bengaluru, Karnataka, Bangalore, Karnataka

I am an authorized PhonePe user, I have uploaded a advertisement for selling Exercise Machine on Olx App through which one person named Sandeep Chauhan has connected to me for purchasing the product on 20th Nov 2019 around 10:50 AM. The person was ready to purchase and he mention to do transaction on PhonePe App instead of cash. He told me that I am sending a screenshot of QR code on your whatsapp number. He has sent the QR code on my whatsapp...
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Hi,
I made a transaction of 2000 to my teacher in june 2019. Transaction was successful and money was deducted from my account but it was not credited to my teacher's account. Now when i came to know about this in november and called the customer care of phone pe, she said that this transaction is more the 4 months old so she cant do anything in this case. At the same time since this money was deducted through my sbi account registered...
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Address: 18-D, Pkt-B, Dilshad Garden, Delhi, New Delhi, Delhi, 110095

Sir,

I made payment sent through phonepe app but not credit to recipient (I. E. Mother dairy booth no. 746, chetak complex, dilshad garden, delhi-95. The amount of rs.200/- is deducted from my phone-pe account and transaction successful receipt is generated, but the mother dairy booth owner stated that he is not receiving the message of the amount of rs.200/-. The amount of rs.100/- was paid on 5th nov., 2019 and again on...
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