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PhonePe Complaints & Reviews

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Updated: Apr 1, 2025

Complaints 3479

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Bad 😕 It seems that PhonePe has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Kotak emerging fund

request for refund of unprocessed transaction

Rent Payment still pending

Paid Rent through credit card. Amount Debited From Credit Card

Wrong transaction payment

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Claim Rewards, when I Scratch, my Amount Rs.1,965 is debited from my bank account

blocked my account for no reason

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I didn't receive my redeem code

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Payment failed, money debited is not refunded yet, unable to contact phonepe support due to technical issue at phonepe

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PhonePe reviews & complaints page 4

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Address: Barh

Website: Phonepe

I had made payment of creditcard payment (Axis bank) through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my creditcard payment. After that i raised complain to phonepe via. App and also by mail.
The details of transaction is as below:

Date & time of transaction: 29th may 2023
Bank account: sbi saving accountbr...

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I paid my rent through my credit card Amount is debited from my account but didn't credit in my owner bank account. Kindly Solve this problem ASAP...

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SIR,
i have account in bank of baroda branch linked with mobile no.. i have activated phonepay account with mobile no but a person linked his account no with my mobile no and received all payments made to my mobile no.via upi phonepay .around 9200/-rs received by that person. Sharing utr nos, txn ids with amount and date
UTR TXN ID AMOUNT DATE
1.[protected] T2201121750257137642397 rs.2300/[protected]
2.[protected]...

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Address: Bhekrai Nagar, Hadapsar ,Pune

Hello,

I have shared the Kotak QR code to borrow the money 1000 from my friend. He uses same QR code to send the money then money credited to HDFC bank which I am not using at all for transactions. And kotak is a primary account already set on Phonepay.

Further the money credited to HDFC then debited from HDFC as a pending Penaulty.
Is there any business relations between Phonepay and HDFC bank to collect...

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Address: Sasaram Bihar

Rong pement...

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Address: Brodipet guntur 522002

I have made a transaction of rs 17000 to my friend mobile number [protected] through phone pe on 8th may 2023 from my mobile [protected].
Where my friend has no account with this mobile number.
My ac is debited, but the credit is unknown.
Kindly look in to the issue
Regards
Gowthami V
[protected]
UTR[protected]...

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Address: Mumbai

Hi Team
I received from [protected] to my mobile at 12:26PM on[protected] mentioning she is from tata sky. The lady person on the call wanted to explain about some Phonepe payment newly added. I was busy and said to her that i was not interested to continue the call. But the way she replied back was a bit harsh. She is questioning why i cant spare 10mins and then she had cut the call abruptly.

This is very bad spoiling...

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Address: indore

I transferred 90, 000 to Phone Pe Marchent (Vinita Solanki). payment successfully transfer by my
SBI bank account to phone Pe Marchent App
but payment is not deposited to Phone Pe Marchent's (Vinita Solanki) SBI bank account. So phone Pe Marchent (Vinita Solanki) did not agree to the payment received.

Applicate Name: Rahul Suryavanshi
Mobile Number: [protected]
Account number: [protected]
br...

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I had transfer amount to contact no. [protected] on 27 april 2023 of rs 4000/-. the transaction has been failed but my account deducted by 4000/-

Below is the details of transaction-

Benificiary mob- [protected]
Banking Name- Hina Khan
UTRno[protected]
Amount-4000/-

Sender ac -[protected]...

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Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri (East) Mumbai – 400 093, India

I placed a flipkart order on 01/04/2023. I paid 20, 048 rupees through phonepe for this order. I cancel the order on 02/04/2023 due to some reasons. But till now I have not received the refund amount. What is the point shown by Flipkart service team. Refunded on our behalf. (Reference number given by Flipkart :- CR23040207205714518612407,[protected]. I have contacted phone pay based on this transaction I'd. Phone Pe customer service team...

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Address: Karnataka

I have already deleted my phone pe account for personal reasons, please reactive my phone pe account...

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Hello sir,
My phone pe account has been unblocked on 12/04/23. I’m regular user please help to unblock my account.
linked Account no [protected]...

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My phonepe account is blocked from 15 days. I have submitted all the documents whatever phonepe executive needed. This is completely unacceptable and fraud. I have submitted documents 2 times. Phonepe executives taking so much time....

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Website: Phone pay

I took a hotstar subscription by using repay automatic option in the phone pay and amount is debited twice in my bank account...

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Address: PhonePe Private Limited (Formerly known as FX Mart Private Ltd. ), Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andhe

Paid rent through credit card and payment got successful on phonepe app but amount is not credited to landlord account no response from phonepe...

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Address: Mahoba

I done a recharge to a worng nambar .so please kindly refund the amount...

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Mera phone pay account activate kar do mobile number [protected] hai...

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Address: Ahmedabad

Website: No

I do Rent payment in phone pe UPI ID through but not received payment and i do this ticket and not response as my ticket I'd[protected] . As soon possible that immediately payment confirmation and your company not properly respond.. company say 24hours but not response and not properly update and proof attached...

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Address: Asansol, West Bengal

I got my account my account deleted a while ago, without proper information on deactivation policy.
This clause of deactivation that is a deactivated account can't be reactivated should be highlighted.

For the time being, please activate my deleted account, I was not aware of the deactivation policy of phonepe company

Number is [protected]...

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Address: INSTANT GLOBALPAYTECH

Face book pe INSTANT GLOBALPAYTECH SE SCRATCH CARD AYA THA rupees jitne ke liye meine Scratch Kia to 478 rupees jita, account pe credit karne ke liye bola tha meine credit Kia to mere phone pay se 478 rupees chalagaya, me money refund chahata hoon pls help me sir...

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