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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 3

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A
Oct 17, 2023
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Address: 663 green city madhotal deen dayal ward jabalpur

Your phone phonepe account was deactivated on your request tap contact support if you want to active it again
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    04ansuman
    from Kolkata, West Bengal
    Oct 17, 2023
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    Address: Kolkata

    On 10 Oct.2023 I have received one refund amount of Rs.4621.12 from IRCTC, having transaction number P2310102030394914252462, but the amount not credited in my savings account. This is the 2md time in this month, it happened.
    Kindly do the needful at your end at earliest.
    Regards
    Ansuman Ganguly
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      A
      Oct 12, 2023
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      Address: 663 green city madhtoal deen dayal ward jabalpur

      Your phonepe was deactivated on your request. Tap contact support if you want to active it again
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        A
        Oct 12, 2023
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        Address: 663 green city madhotal deen dayal ward jabalpur

        Your phone pe account was deactivated on your request. Tap contact support if you want to active it again
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          M
          Mahadeva95
          Oct 11, 2023
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          Through phonepe I have made a payment of rs 1430 to EWT company and its fraud please help me to return back my amount as soon as possible
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            S
            Shrikant.talawar
            Oct 9, 2023
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            Phonepe has blocked my personal account, when contacted customer support team, they said because o[censored]sing same mobile number for both personal and business account, personal account is blocked under section 11 of terms and condition.
            But phonepe couldn't be able to explain what is that section 11 and even in Phonepe website also, I couldn't find any such section in accounts and obligations heading.

            But the fact is that, phonepe team has created business account (payment gateway) after verifying all our business documents.
            While creating business account, phonepe team could have informed us that same mobile number cannot be used. But without any such clarification, Phonepe business team created the business account.

            My Ticket I'd:[protected]
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              P
              Prithvi hn
              Oct 5, 2023
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              Address: Site 562 , mallathalli near deepa complex

              Money has been debited from account but payment in phone pay has failed..
              PhonePe customer support has been notified about the posted complaint.
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                K
                karunyalakshmi
                Sep 24, 2023
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                Loan amount not reached to LICHfl

                Address: No.3 Thiruvalluvar nagar 2nd main street palanganatham, Madurai.

                My Loan account number is[protected]

                I have paid the amount of 10000 rupees from my phonepe and unable to clear the dues....
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                S
                Sajesh M
                Sep 14, 2023
                Apr 15, 2024
                This thread was updated on Apr 15, 2024
                Resolved
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                Resolved

                Paid Rent through credit card. Amount Debited From Credit Card

                Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Receipts Bank account...
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                3 found this helpful
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                R
                Raiyan Khan
                Sep 9, 2023
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                I have recharged other person electricity bill yesterday ID[protected] Please return the amount.
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                  S
                  srini_royal
                  from Malavalli, Karnataka
                  Sep 7, 2023
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                  I've transferred the money 70000 to an account but its sent to some ones account transaction details has been uploaded.

                  i've complained the nearest branch and receiver account has been freezed.
                  so please help to return the money as earliest possible.
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                    H
                    hrsa
                    Sep 6, 2023
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                    Phonepe has blocked my primary account for no reason. I am a regular user of Phonepe and I have not violated any rules and regulations.
                    The call centre is also not aware of the specific reason. So I request Phonepe to unblock my account as soon as possible.
                    PhonePe customer support has been notified about the posted complaint.
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                      P
                      pothireddy Venkatesh
                      Aug 30, 2023
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                      I am facing a problem with Axis Long Term Equity Fund - Regular Growth - Growth, the redemption transaction got rejected due to KYC hold .
                      But karvy team said your kyc is already registered.
                      PhonePe customer support has been notified about the posted complaint.
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                        A
                        AjayP125
                        Aug 15, 2023
                        Sep 10, 2023
                        This thread was updated on Sep 10, 2023
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                        My money 1800 rs not yet transferd from 2 day
                        Trasaction id T2308130000376071016873
                        Utr id[protected]
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                          S
                          Sans883
                          from Gwalior, Madhya Pradesh
                          Aug 14, 2023
                          Aug 27, 2023
                          This thread was updated on Aug 27, 2023
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                          I booked a seat in train on 8 june by using ixigo mobile application but it didn't get confirm so I initiated refund ixigo refund money in there application but I when click on refund button in the application money didn't reflected in the account ixigo customer care saying we have already refunded the amount from our end but there is a problem from UPI service end
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                            D
                            dharmraj kumawat
                            Aug 8, 2023
                            Aug 29, 2024
                            This thread was updated on Aug 29, 2024
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                            Resolved

                            Wrong transaction payment

                            Address: 311401,kodlai

                            1161+1999+99+1200+1299+200=5958
                            total wrong transaction
                            name-vishal varma jio ko transfer kiye gaye
                            unka mobile no -[protected]
                            lekin scanner ke photo se bhi dale the
                            mera name ha dharmraj kumawat from kodlai
                            banera bhilwara raj pin 311401...
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                            pgoyal13
                            Aug 5, 2023
                            Aug 27, 2023
                            This thread was updated on Aug 27, 2023
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                            I ordered some items through the Pincode app but unfortunately, I received the wrong item. I immediately contacted customer support and was informed that it would be resolved within a day or two.

                            However, it has now been more than a week and the issue remains unresolved.

                            Despite providing them with all the necessary evidence, no solution has been provided. For reference, my order ID is OD2307262209571576066957.
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                              Tushar Ner
                              Aug 4, 2023
                              Aug 27, 2023
                              This thread was updated on Aug 27, 2023
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                              Address: Kunal Icon road, Pimple Saudagar

                              I have done recharge T2307302150066781903373...
                              but still not received the recharge on the phone...
                              PhonePe customer support has been notified about the posted complaint.
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                                K
                                from Bhadrak, Odisha
                                Aug 1, 2023
                                Aug 27, 2023
                                This thread was updated on Aug 27, 2023
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                                Address: Bhadrak

                                On 10th of July I had a transaction of Rs.2000 through phonepe app but the transaction failed anyway. I spoke to the phonepe support team and according to their resolution the field transaction supposed to be get credited back to my account within 5 working days. It's been already 20 days passed, the money is not credited yet
                                PhonePe customer support has been notified about the posted complaint.
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                                  Sree Harsha Bolla
                                  from Hyderabad, Telangana
                                  Jul 28, 2023
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                                  Money were deducted twice when I booked metro ticket 2 times and once when I paid for a McDonald's
                                  PhonePe customer support has been notified about the posted complaint.
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