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Updated: May 12, 2026
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PhonePe reviews & complaints page 3

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V
VASANSI JAIPUR
Dec 28, 2023
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On 10/12/2023 i make an payment of Rs.906.50 to INDIAN OIL CORPORATION LTD through PhonePe but Indian Oil not received this amount. I also complaint online to phonepe they said that amount will reflect in your account but i don't received till today.
please resolve asap.

UTR :[protected]
Rs. 906.50
Transaction Date : 10/12/2023
Time : 09:24 pm.

Manoj Kumar Pandey
+91-[protected]
PhonePe customer support has been notified about the posted complaint.
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    A
    AKULA RAVI KUMAR
    Dec 20, 2023
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    Address: hyderabd

    On december 8 2023, Mr. phanindra mobile No.[protected] had transferred 4000 rupees on phonepe to Mrs Deepika (mobile No. [protected]) amount debited from the sender but amount not credited to deepika, issue raised on phonepe (ticket Id[protected] &[protected] still there is no resoponse about the complaint.
    PhonePe customer support has been notified about the posted complaint.
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      D
      Danish8321
      from Muzaffarpur, Bihar
      Dec 18, 2023
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      Refund amount against the transaction id T2310141340091653593417 is not received in my bank account
      PhonePe customer support has been notified about the posted complaint.
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        P
        Pragyanand Yadav
        Dec 16, 2023
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        I recharged my ICICI fastag recharge with Rs. 1500, and the transaction failed(showing processing), but money deducted from my bank account. I want the money back.
        PhonePe customer support has been notified about the posted complaint.
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          M
          Manoj Kashikar
          Dec 13, 2023
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          Sir i Have done one payment from phone pe to the merchant of Rs.792 on 22nd Nov 2023 at 8.08 pm. The transaction shows successful message with UTR[protected]. I also do online complaint with ticket no[protected] on 24 Nov 2023. It shows me status resolved. whereas the merchant said that he yet not received this amount. But the same amount is deducted from my account. Herewith i request you to please resolve this as early as possible. Thanking you
          PhonePe customer support has been notified about the posted complaint.
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            P
            prithviraj399
            from Indore, Madhya Pradesh
            Nov 20, 2023
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            Recharged Tata Sky with an amount of Rs 3144 on 12 September 2023 via the PhonePe app and the PhonePe team confirmed that the merchant has received the amount (Merchant Order ID: YPHW[protected]) but TataSky is says that they haven't received the amount yet.

            Please either recharge this amount to my tata sky account as soon as possible or refund the same back to my account (phonepe).

            PhonePe Transaction ID - T2309112339299572499834
            PhonePe customer support has been notified about the posted complaint.
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              A
              [email protected]
              Oct 17, 2023
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              Address: 663 green city madhotal deen dayal ward jabalpur

              Your phone phonepe account was deactivated on your request tap contact support if you want to active it again
              PhonePe customer support has been notified about the posted complaint.
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                0
                04ansuman
                from Kolkata, West Bengal
                Oct 17, 2023
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                Address: Kolkata

                On 10 Oct.2023 I have received one refund amount of Rs.4621.12 from IRCTC, having transaction number P2310102030394914252462, but the amount not credited in my savings account. This is the 2md time in this month, it happened.
                Kindly do the needful at your end at earliest.
                Regards
                Ansuman Ganguly
                PhonePe customer support has been notified about the posted complaint.
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                  [email protected]
                  Oct 12, 2023
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                  Address: 663 green city madhtoal deen dayal ward jabalpur

                  Your phonepe was deactivated on your request. Tap contact support if you want to active it again
                  PhonePe customer support has been notified about the posted complaint.
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                    A
                    [email protected]
                    Oct 12, 2023
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                    Address: 663 green city madhotal deen dayal ward jabalpur

                    Your phone pe account was deactivated on your request. Tap contact support if you want to active it again
                    PhonePe customer support has been notified about the posted complaint.
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                      M
                      Mahadeva95
                      Oct 11, 2023
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                      Through phonepe I have made a payment of rs 1430 to EWT company and its fraud please help me to return back my amount as soon as possible
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        Shrikant.talawar
                        Oct 9, 2023
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                        Phonepe has blocked my personal account, when contacted customer support team, they said because o[censored]sing same mobile number for both personal and business account, personal account is blocked under section 11 of terms and condition.
                        But phonepe couldn't be able to explain what is that section 11 and even in Phonepe website also, I couldn't find any such section in accounts and obligations heading.

                        But the fact is that, phonepe team has created business account (payment gateway) after verifying all our business documents.
                        While creating business account, phonepe team could have informed us that same mobile number cannot be used. But without any such clarification, Phonepe business team created the business account.

                        My Ticket I'd:[protected]
                        PhonePe customer support has been notified about the posted complaint.
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                          P
                          Prithvi hn
                          Oct 5, 2023
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                          Address: Site 562 , mallathalli near deepa complex

                          Money has been debited from account but payment in phone pay has failed..
                          PhonePe customer support has been notified about the posted complaint.
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                            K
                            karunyalakshmi
                            Sep 24, 2023
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                            Address: No.3 Thiruvalluvar nagar 2nd main street palanganatham, Madurai.

                            My Loan account number is[protected]

                            I have paid the amount of 10000 rupees from my phonepe and unable to clear the dues.
                            PhonePe customer support has been notified about the posted complaint.
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                              S
                              Sajesh M
                              Sep 14, 2023
                              Apr 15, 2024
                              This thread was updated on Apr 15, 2024
                              Resolved
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                              Resolved

                              Paid Rent through credit card. Amount Debited From Credit Card

                              Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Receipts Bank account...
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                              3 found this helpful
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                              R
                              Raiyan Khan
                              Sep 9, 2023
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                              I have recharged other person electricity bill yesterday ID[protected] Please return the amount.
                              PhonePe customer support has been notified about the posted complaint.
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                                S
                                srini_royal
                                from Malavalli, Karnataka
                                Sep 7, 2023
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                                I've transferred the money 70000 to an account but its sent to some ones account transaction details has been uploaded.

                                i've complained the nearest branch and receiver account has been freezed.
                                so please help to return the money as earliest possible.
                                PhonePe customer support has been notified about the posted complaint.
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                                  H
                                  hrsa
                                  Sep 6, 2023
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                                  Phonepe has blocked my primary account for no reason. I am a regular user of Phonepe and I have not violated any rules and regulations.
                                  The call centre is also not aware of the specific reason. So I request Phonepe to unblock my account as soon as possible.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    P
                                    pothireddy Venkatesh
                                    Aug 30, 2023
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                                    I am facing a problem with Axis Long Term Equity Fund - Regular Growth - Growth, the redemption transaction got rejected due to KYC hold .
                                    But karvy team said your kyc is already registered.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      A
                                      AjayP125
                                      Aug 15, 2023
                                      Sep 10, 2023
                                      This thread was updated on Sep 10, 2023
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                                      My money 1800 rs not yet transferd from 2 day
                                      Trasaction id T2308130000376071016873
                                      Utr id[protected]
                                      PhonePe customer support has been notified about the posted complaint.
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