Claimed

PhonePe Complaints & Reviews

1
Last updated Mar 22, 2024
Complaints 3467
Resolved
258
Unresolved
3209
Quick Links
Statistics
Share
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PhonePe
Customer Service Contacts

PhonePe Phone Numbers

Phone
+91 12 4678 9345
1973
695

PhonePe Website

PhonePe Head Office Address

A 25, Mohan Cooperative Industrial Area, South Delhi
New Delhi
New Delhi District
Delhi
India
110044

PhonePe reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vsaurabh866
from kanpur, Uttar Pradesh
Jul 8, 2023
Report
Copy

Unauthorized payment through UPI without any UPI pin or OTP

Address:62/93 harbans mohal, kanpur

On 4th July, 2023. around 10:37 am & 10.:38 am amount of Rs. 40, 000 was deducted twice through PHONE PE UPI without any OTP or LINK or PIN ENTERED. It was fraud o[censored]PI, someone hacked my UPI. I do not have any contact details nor there are any phone number details in the transaction history.
I LODGED FIR and made complaint to phone pe, cybercrime and Punjab National Bank, everywhere with 6 hours of the fraud happened, but no redressal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Millie198
from Muradnagar, Uttar Pradesh
Jul 7, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Report
Copy

AutoPay cancel.

The Autopay removal is not working for my Spotify account. It is neither cancelling the Autopay nor pausing it. Please get it sorted as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Millie198
from Muradnagar, Uttar Pradesh
Jul 7, 2023
Report
Copy

AutoPay removal not working.

Every time I try to remove or pause the autopay for my spotify account it does not work. It just keeps processing but still no results. Please get this done as fast as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kummi20
from Mysore, Karnataka
Jun 19, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding rent payment transaction

I have done rent payment transaction trough credit card but amount deducted from the card but transaction failed due to technical still amount not returned to credit card but status showing its successful kindly do the needful
Mobile no: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Katamreddy Sree Charan Reddy
Jun 16, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Report
Copy

Money sent successfully but not received at receiver end

Transaction is successful but receiver didnt got the amount...need refund at the earliest...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
V SRINU BABU
Jun 10, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Report
Copy

Bsnl bill reg.

Address:Ramakrishanpuram,muktyala,jaggayyapeta -mandal ,ntr-dist ,ap 521457

Dear Sir/Mam

I have paid monthly phone bill through phone pay on 19th May 2023 in this regard my bank balance amiunt debited in my account Rs.589/- on 19th May 2023-04.09pm but this amount was not credited in to BSNL account.

In view of the above please verify your records and resolve the issue immediately.
Thanking you in advance
V.Srinubabu...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijaay Kumaar
Jun 3, 2023
Report
Copy

I had sended a fraud money in phonepe

Address:Karnataka

I had sended a person 5900 rs in phone pay amount he did return my money back I will provide his phonepay no [protected] he Is not returning my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
7
7499735227
Jun 1, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Report
Copy

Monthly subscription

Address:Bijpur

Respected sir/mam
I have phone pay business app company provide me a smart speaker and told me that it's free but now they debit my money for monthly subscription i talk to customer care but this month also debit my money
Sanjay garg...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishu himu
from Barh, Bihar
May 29, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Report
Copy

Credit card bill payment not reflected in card

Address:Barh
Website:Phonepe

I had made payment of creditcard payment (Axis bank) through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my creditcard payment. After that i raised complain to phonepe via. App and also by mail.
The details of transaction is as below:

Date & time of transaction: 29th may 2023
Bank account: sbi saving accountbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roshan1223
May 25, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Report
Copy

Rent payment pending

I paid my rent through my credit card Amount is debited from my account but didn't credit in my owner bank account. Kindly Solve this problem ASAP...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
meera maravi
from Gwalior, Madhya Pradesh
May 15, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Report
Copy

My mobile no was linked in other person account no. via phonepe all the payment received by that fraud account

SIR,
i have account in bank of baroda branch linked with mobile no.. i have activated phonepay account with mobile no but a person linked his account no with my mobile no and received all payments made to my mobile no.via upi phonepay .around 9200/-rs received by that person. Sharing utr nos, txn ids with amount and date
UTR TXN ID AMOUNT DATE
1.[protected] T2201121750257137642397 rs.2300/[protected]
2.[protected]...
+6 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
SAmane
from Pune, Maharashtra
May 13, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Report
Copy

Money credited to account other that I have shared to transfer

Address:Bhekrai Nagar, Hadapsar ,Pune

Hello,

I have shared the Kotak QR code to borrow the money 1000 from my friend. He uses same QR code to send the money then money credited to HDFC bank which I am not using at all for transactions. And kotak is a primary account already set on Phonepay.

Further the money credited to HDFC then debited from HDFC as a pending Penaulty.
Is there any business relations between Phonepay and HDFC bank to collect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashikalam
from Sasaram, Bihar
May 11, 2023
Report
Copy

Wrong payment

Address:Sasaram Bihar

Rong pement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Brodipet guntur 522002

I have made a transaction of rs 17000 to my friend mobile number [protected] through phone pe on 8th may 2023 from my mobile [protected].
Where my friend has no account with this mobile number.
My ac is debited, but the credit is unknown.
Kindly look in to the issue
Regards
Gowthami V
[protected]
UTR[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parsad26
May 5, 2023
Report
Copy

Customer care support call from 09263302500

Address:Mumbai

Hi Team
I received from [protected] to my mobile at 12:26PM on[protected] mentioning she is from tata sky. The lady person on the call wanted to explain about some Phonepe payment newly added. I was busy and said to her that i was not interested to continue the call. But the way she replied back was a bit harsh. She is questioning why i cant spare 10mins and then she had cut the call abruptly.

This is very bad spoiling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulsuryavnshi72
from Raipur, Chhattisgarh
May 2, 2023
Report
Copy

Payment Related

Address:indore

I transferred 90, 000 to Phone Pe Marchent (Vinita Solanki). payment successfully transfer by my
SBI bank account to phone Pe Marchent App
but payment is not deposited to Phone Pe Marchent's (Vinita Solanki) SBI bank account. So phone Pe Marchent (Vinita Solanki) did not agree to the payment received.

Applicate Name: Rahul Suryavanshi
Mobile Number: [protected]
Account number: [protected]
br...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
ASHFAQUQE
Apr 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Debited for Failed Transaction

I had transfer amount to contact no. [protected] on 27 april 2023 of rs 4000/-. the transaction has been failed but my account deducted by 4000/-

Below is the details of transaction-

Benificiary mob- [protected]
Banking Name- Hina Khan
UTRno[protected]
Amount-4000/-

Sender ac -[protected]...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
Vamshi1396
Apr 26, 2023
Report
Copy

Don't care about the problem. Not responding

Address:Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri (East) Mumbai – 400 093, India

I placed a flipkart order on 01/04/2023. I paid 20, 048 rupees through phonepe for this order. I cancel the order on 02/04/2023 due to some reasons. But till now I have not received the refund amount. What is the point shown by Flipkart service team. Refunded on our behalf. (Reference number given by Flipkart :- CR23040207205714518612407,[protected]. I have contacted phone pay based on this transaction I'd. Phone Pe customer service team...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Honnur bee
Apr 23, 2023
Report
Copy

Reactivate my phonepe delete account

Address:Karnataka

I have already deleted my phone pe account for personal reasons, please reactive my phone pe account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil singariya
Apr 19, 2023
Report
Copy

Unblock PhonePe account

Hello sir,
My phone pe account has been unblocked on 12/04/23. I’m regular user please help to unblock my account.
linked Account no [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy