[Resolved]  Poorvika Mobiles — A request

Address:

Chennai, Tamil Nadu, 600 017

Sunit Kumar Agarwal
Ex. OSD-Law, MoF, GoI. Address for Communication:
H.No.1, Bagvantham Street, Tanikachalam Road, Pondy Bazar, T. Nagar, CHENNAI 600 017
Mob. [protected] / [protected]
E-Mail: [protected]@yahoo.co.in
[protected]@gmail.com

Date: The 23rd May 2017.
Dear Sir,
The communication may not be of much interest for you or may not create an allurement or at the first sight would like to discard it but before that I just request to give a look as it could save a lot of common people from the offensive attacks where their mobiles are snatched and to retrieve them back. The police help is a mere dream in this regard.
My mobile SAMSUNG J 2 4G Android was snatched from my bag at Chennai on 13.04.2017 and a CSR No.187/2017 was registered with PS:Royapettah, Mylapore, Chennai.
What the police will do is a different story but I at my own made the discreet enquiries to various shops, which deal with or buy such types of gadgets and what my discreet investigations reveal, I am placing before you to provide all assistance in this regard.
1. All such stolen mobiles are either kept idle to be used after few months perhaps with a view that the culprits might not be caught as in most of the cases, the IMEI number is not available with the owner. Lodgement of FIR/CSR with police, thus, carries a little or no meaning. Keeping the mobile on surveillance for a shorter or limited period just as a formality gives way to such offences with a chance not to apprehend the culprits.

2. In most of the cases, such stolen mobiles are sold to be dismantled and to use the spare parts for other mobiles. Once dismantled, no trace of mobile.

The 3rd position is the post crucial and needs address.
3. On discreet enquiries, it revealed that the mobile sellers viz. the SAMSUNG and Poorvika etc. are purchasing the old mobiles in exchange policy. They never take pain to enquire whether or not the mobile offered in exchange belongs the person or not. They just sell the new by reducing the value of the old / stolen device. When further enquired what they do for this old/stolen mobile, it is disclosed that it is sent to their head-office. When further asked what the HO had to do, it is further disclosed that the spare parts are used in repairing of other mobiles. What I gathered that the service centres use such spare parts while repairing/servicing the mobiles. If it is so, the company is not making a pre-check with the IMEI number with the Cyber Crime or Crime Branch of the police to know about the exact status of the mobile and thus circumventing all legal binding on one hand and helping out the offender in disposing off the stolen mobile in a discreet manner.

If this is the factual position, the company is therefore helping out the culprits in screening them from the clutches of law and evading punishment. In this way it emboldens the offenders to repeatedly violate the law with more vigour.

4. It the company is adopting this practice in exchange of stolen mobiles, whether the company may provide the details of the mobiles got in exchange especially that of mine bearing IMEI No. 355260/7/824803/7, 355256/7/824803/9 – SAMSUNG J2 4G GOLD ANDRIOD AP since 13.04.2017.

5. It is further required to make clear whether all mobile dealers exchange all types of mobiles or any particular make. I mean to say whether SAMSUNG will exchange only SAMSUNG mobiles or the mobiles of any other make and model also. The Poorvika deals in all make of mobiles. In this eventuality they might be buying mobiles of all brands. If it is so, whether Poorvika segregates the mobiles as per their make and then sends to the respective particular company or any company may buy any make.

6. Technically, whether it is possible that the parts of any one mobile may be used in any other mobile irrespective of its make or model? Further, whether the mobile contains parts that might be common in all the mobiles of any make and may be used without any deficiency or restriction.
Your valuable response will help me in evaluating the modus operandi of the offenders and to investigate further in this direction.
I further submit that if at any time, your company comes to know that this particular mobile has change the hands and irrespective of the state of this mobile, if through the details provided by any such offender as to his mobile, address, Photo identity proof or any other documents, it would be desired that this information may kindly be pass on to me at my mobile no.[protected] / [protected] and on e-mail ID: [protected]@yahoo.co.in and [protected]@gmail.com without any hesitation as it would prevent occurrence of such incidents and the public in general may breath in peace. I feel obliged.
A line of response is expected.
Regards.
(Sunit Kumar Agarwal)
To,
The Managing Director
POORVIKA India Pvt. Ltd.
NEW DELHI