[Resolved] Poorvika Mobiles — Disappointed with the mobile purchase | |
I have bought samsung j7 prime mobile on 7.5.2017 from poorvika virugambakkam branch. Clarity of display is not good. When I asked the branch, they said that it is with TFT display, but the salesperson did not explained about the display that it will not look like other normal phones. I asked for exchange but they said that exchange is not possible. Then I contacted the poorvika customer care, they said exchange is possible, they asked me to hold and later they said that exchange is not applicable in poorvika. There is exchange policy in online sites like flipkart, amazon. But why these type of shops are not giving this exchange policy. Thoroughly disappointed with poorvika stores Was this information helpful? | |
Jun 12, 2017 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support May 10, 2017 Poorvika Mobiles Customer Care's response Dear Customer, We tried to contact you in the mentioned number but we couldn't. Please requesting you to visit nearby Samsung service center and contact[protected] for immediate solution. Thanks, Customer Support | |
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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