[Resolved] Poorvika Mobiles — mobile tempered glass | |||
I had my sister bought redmi note 9 pro from ooty - 643006 yesterday dated 9/9/2020. One of the poorvika rep forcefuly managed to buy tempered glass as well, they had it applied to mobile but they charged 700 rupees for a single tempered glass. The customer (My sister was not aware) of the average cost of tempered glass and they made my sister fool. Finally later when i called one of the mallu staf and asked what is that it make difference with the 200 rupees and 700 rupees tempered glass, his answer was, our tempered glass is bubble free and is having a good quality when comparing with other temp. Glasses.?? This feature is having in most of the temp glass?? I asked him if it will break tomorrow will you replace he said no there is no warranty?? He doent even billed it and doent even given the bill? The temp glass company name was cooltech which we will not be able to see in google itself.in indian market the best temp glass itself is taking only 400 rupees and not sure poorvika has taken 700 rupees for a cheap one. Presently we are getting high quality temp glass starting from 50 rupees in market and not sure why this kind of looting # have fooled the customers. He cant able to convince me why he took 700 rupees and later he disconnected my mobile and he didnt received the call later. Iam going to give complaint to police tomorrow and if needed to required sources, i will also make sure this will go to youtube if we didnt get any solution. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Sep 10, 2020 Poorvika Mobiles Customer Care's response Dear Customer, Thanks for letting us to know the issue. We will verify and resolve the issue on priority. Sincerely Yours, Customer Support | |||
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