[Resolved] Poorvika Mobiles — response after purchasing product is very bad. | |
I bought a new sony mobile for 23k at pallavaram. During purchase, they promised that we will provide good gifts for your purchase. Since on that day none was available due to diwali, they asked to collect next week. When went and asked they are just giving a bag which was almost damaged. I wanted something else and they said no stock currently get it next week and gave the manager number. When i'm calling them today, no response. Why do they need to provide false promises when they can't fulfill them?? I'll be waiting till evening and directly demand for a proper gift fr purchasing for 23k. Was this information helpful? | |
Dec 1, 2017 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Oct 28, 2017 Poorvika Mobiles Customer Care's response Dear Customer, As per the sales team report, branch has given the best discount offer in mobile price, for which any complimentary gift could not provide. Even though we have been discussing with concerned team, kindly wait until monday. Thanks for understanding. Thanks, Customer Support Verified Support Oct 31, 2017 Poorvika Mobiles Customer Care's response Dear Customer, As branch manager spoke with you, please collect the complimentary gift from branch before Friday (3.11.17) Thanks, Customer Support | |
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+91 44 4399 9970
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Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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