[Resolved]  Poorvika Mobiles — Worst service

Address:Chennai, Tamil Nadu

i bought at Samsung mobile at your store on 20th July and Ezhilarasi provided two SIMS card free along with it and i provided my photos on 21st morning but both the nos did not get activated. On 22nd the Idea SIMS was activated and Vodafone SIM is still not activated till date. I had given her Rs 100 for recharging both the numbers. I called today morning and she requested me to switch off the mob and on, but nothing happened. I had called your office from 10.10 am to 12 noon, but no boday attended the call. I got a person on line at noon and spoke to Ezhilarasi. I called around 3.45 for her and my call was kept on hold for 15 mins and no one attended by call. I tired calling the mob nos which was provided just dial [protected] and said that my call is still on hold and requested to attend. It is a pathetic service at your Showroom, I will personally inform my friends not to go to your showroom in future. I my self had purchased more that 8 mobs at this outlet but now i will never step inside your lousy showroom again I need some one to take action on the staff Jacky [protected]
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Mar 21, 2017
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Jul 23, 2015
Poorvika mobiles's response
Dear Sir, We regret for the delay caused. As our staff discussed with you now, steps has taken to resolve your issue. Kindly requesting to wait till tomorrow. Thansk & Regards, Customer Support
Jul 25, 2015
Poorvika mobiles's response
Dear Sir, Hope the sim was activated yesterday. Thanks, Customer Support.
Verified Support
May 10, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

I experienced worst service at Poorvika showroon at Shanthi Colony, Anna Nagar. I really dont know how they gain customers.

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    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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