Submit a Complaint
Claimed

PortaMart Complaints & Reviews

www.portamart.in
1
Updated: Jun 13, 2016
Complaints 123
Resolved
21
Unresolved
102
So far, so good. PortaMart is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PortaMart will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to PortaMart

Having problems with PortaMart?

File a complaint and get it resolved by PortaMart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
PortaMart
Rank #61-80

PortaMart reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hrishikesh Gadekar
from Mumbai, Maharashtra
Nov 19, 2014
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra

I hereby Hrishikesh S Gadekar I Place an Order 2 Flip Cover of mobile my Order No. 30650 & 30657 on dated[protected] but i not received still my product and also i not get your shipment tracking no. When i call you contact no. there your phone is not receiving any concern person. I am very unsatisfied your services and your online service Thanks & Regards Hrishikesh Gadekar [protected]
Complaint marked as Resolved 
Verified Support
Sep 16, 2015
PortaMart Customer Care's response Dear Customer, Your order has been cancelled on 21/11/2014. We PortaMart deeply regret the inconvenience caused to a valuable customer like you, and extend our heartfelt apologies. We already process your Refund and we hope the balance is already credited to your bank account.
View replies

flip cover not adjest for my phone

Iam received wiio with star 3g flip cover on 31st jan 15 But the flip cover very bigger then my mobile, so i want to change .mycell:[protected]
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bgsankar
    from Gurgaon, Haryana
    Sep 1, 2014
    Resolved
    Report
    Copy
    Resolved

    Address: Thoothukudi, Tamil Nadu

    I Have ordered a mobile flip cover on 26/07/2014 order Id: 20131 on ur website it is been shipment made thro On-Dot Courier on 29/7/2014 message is displaying. but when I track the shipment status said that it is delivered but not i didn't recevie anything i m tracking the Shipment Tracking ID:[protected] on net and also the on-dot courier's tuticorin branch no response they said it is been there in chennai i have contact them they r saying they lost the Package

    I have asked them about the payment they said pls contact ur office and ask a letter from portamart I have send the complain mail to them on 18/08/2014 still now no reply

    I need my Product are repay the amount.
    Complaint marked as Resolved 
    Verified Support
    Sep 16, 2015
    PortaMart Customer Care's response     We pleasure to inform you that we have successfully delivered the product. We hope you have enjoy the shopping experience.
    View replies
    They r the worst online website to sell in their website itself in india delivary time is 20 days thats a tooo much of time worst worst company.
    Reply
    This is one of worst online shopping website that i ever experienced. My shipment is not traceable for the last 20 days and neither Portamart nor On-dot courier takes the ownership for tracing my shipment. I have sent more that 15 emails and called up numerous times, but all in vain.


    Forget about the refund...
    Reply
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      er.satyabratbaral1987
      from Hyderabad, Telangana
      Aug 19, 2014
      Resolved
      Report
      Copy
      Resolved

      Address: Nellore, Andhra Pradesh

      Problem- No Cancellation of the order. Respected Sir, I purchased a flip cover for my asus zenfone4 mobile from "Portamart.in". My Order id # 22262. Later I found to know to that the product is not satisfactory & I ve chosen a wrong product.Apart from that I ve given my address wrong. I was trying for cancellation of the order & total refund. I called the Customer care & mailed them for the cancellation & refund but there is no response. They never used to response my call too. Portamart.com Customercare no[protected] email Id- [protected]@portamart.in They are simply cheating & harassing the customers. I request you to take proper action against it & get me refund of my amount. Looking forward for you positive response. Regards Satyabrat Baral [protected]
      Complaint marked as Resolved 
      Verified Support
      Sep 16, 2015
      PortaMart Customer Care's response       Dear Customer, Your order has been cancelled on 19/08/2014. We PortaMart deeply regret the inconvenience caused to a valuable customer like you, and extend our heartfelt apologies. We already process your Refund and we hope the balance is already credited your bank account.
      View replies
      The product I had received is very large size and it is unable to hold my mobile . it is very poor quality . please replace it back or return it . customer care is very irresponsible. Please action as soon as possible
      My contcontact is [protected]
      Order no 31013
      Reply
      Hi I booked a xolo charger on portamart on 24 march'15. Order no. 60712 was created immediately However, it is still not dispatched. No response from customer care no. and no reply to my mail. I am very much dissatisfied with your services. Pl take immediate action against my complaint. Regards KAUSHIK MARVANIYA +91-[protected]...
      Reply
      The product I had received is very large size and it is unable to hold my mobile .it doesn't seems flip cover of the model i ordered. it is very poor quality . please replace it back or return it . customer care is very irresponsible. Please action as soon as possible
      My contcontact is [protected]
      Order no 88620
      Reply
      The product I had received is very large size and it is unable to hold my mobile .it doesn't seems flip cover of the model i ordered. it is very poor quality . please replace it back or return it . customer care is very irresponsible. Please action as soon as possible. Order place from Portamart


      My contcontact is [protected]
      Order no 88620
      Reply
      Dear portamart team,

      I have order infocus m370i flipcover last 7th . my order number #143642, but still date not distpatched the item, customer care also no response. i never expect portamart bad service. very worst service...kindly dispatch the item or refund the amount of rs.207/.

      My mobile number +91 [protected]
      Karthikeyan
      Reply
      Xolo era HD cover order id# 154541my item is out of stuck but get for payment please cencel order returned my amount [protected]
      Reply
      Intex battery for xolo play 6x 1000 oder ki yata battery to aaya hi par battery problem hi plz help
      Reply

      i have one back cover but not respond

      i have order to Infocus M2 silicone back cover in Express delivery i have Paid to PayUmoney web site but Status not available please verify and solved my problem pls order Id : 67243 Website : Portamart.in
      Reply
      Helpful
      Found this helpful?
      8 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        Related businesses

        TalkCharge
        1
        (213)
        Giftxoxo
        1.3
        (5)
        Headphone Zone
        2.2
        (29)