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PortaMart Complaints & Reviews

www.portamart.in
1
Updated: Jun 13, 2016
Complaints 114
Resolved
19
Unresolved
95
So far, so good. PortaMart is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PortaMart will keep up the work and continue to help more customers with their concerns even better 🤝
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PortaMart reviews & complaints page 5

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K
koothaiyanbarath123
from Tiruchengode, Tamil Nadu
Jun 30, 2015
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Address: Salem, Tamil Nadu

Battery : Micromax bolt -089 LI lon Battery(not working) Order date 19/05/2015, order ID : #80776, name: V.Koothaiyan, Computer operator, O/o. The Superintending Enginer, P.W.D., Buildings (C&M) Circle, Salem, Cell:[protected], email:[protected]@gmail.com,
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    Y
    yog81vip
    from Gurgaon, Haryana
    Jun 30, 2015
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    Address: New Delhi, Delhi

    www.portamart.in is a fake online shopping store. I purchased a product and they charged my amount but my order did not placed. I checked status then it was showing confirmed and shipped. When i tried to call them their customer care number. They did not picked my call i tried 4 days to call them but no response on the mail and call. I need resolution on this asap.
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      V
      vvrao1
      from Hyderabad, Telangana
      Jun 29, 2015
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      Address: Hyderabad, Andhra Pradesh

      Order no:92615 I have received a faulty flip cover for my honor bee mobile device. Phone is not sticking into socket, it temporarily sticks, after few minutes, phone falls down, I tried number of times. There is no frame into which phone can be fitted. It is made based on air locking system which does not work for my heavy phone. I tried number of times, but in vain. I hereby request you to take back your product, and refund amount. Please don't encourage this type low quality product from your side. It gives a bad name to your company. Thanking you.
      +1 photos
      customer support has been notified about the posted complaint.
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        K
        Kamal Vashishtha
        from New Delhi, Delhi
        Jun 22, 2015
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        I purchased a battery and flip cover for my mobile phone Micromax A-35. Flip cover is OK but Battery is defective it is not charging. When I put it on charge it shows a message BATTERY IS OVER TEMPERATURE REMOVE THE CHARGER . either replace it or refund my money.
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          B
          BALA0706
          from Puducherry, Puducherry
          Jun 22, 2015
          Resolved
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          Resolved

          I HAVE ORDERED ARYA A PLUS MOBILE FLIP COVER ON 2-06-15 AT PORTAMART ONLINE SHOPPING AND I ALSO PAID THE FOR THAT PRODUCT THROUGH PAYUMONEY(PAYMENT ID.[protected] AND MY ORDER ID IS 85674. TODAY ITSELF I DID NOT RECEIVED INFORMATION ABOUT MY ORDER AND ALSO THEY DIDN'T REFUND MY MONEY.SO, I WANT MY MONEY REFUND
          +1 photos
          Complaint marked as Resolved 
          Verified Support
          Sep 16, 2015
          PortaMart Customer Care's response           We pleasure to inform you that we have successfully delivered. We hope you have enjoy the shopping experience.
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            V
            vizee62
            from Chennai, Tamil Nadu
            Jun 19, 2015
            Resolved
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            Resolved

            Address: Bangalore, Karnataka

            DEAR SIR, I HAD OREDERED THE FLIP COVER ON 9TH JUNE TILL DATE THEY HAVE NOT DESPATCHED ITS MORE 10DAYS NOW NOR THEY R REPLYING TO MAILS. THERE CUSTOMER CARE NO IS ALWAYS BUSY, DO NOT BUY ANT THING FROM THIS ONLINE KNDLY TAKE ACTION REGDS VIJAYVARDHAN BLORE
            Complaint marked as Resolved 
            Verified Support
            Sep 16, 2015
            PortaMart Customer Care's response             We pleasure to inform you that we have successfully delivered. We hope you have enjoy the shopping experience.
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              P
              Provash Bhowmick
              from Kolkata, West Bengal
              Jun 16, 2015
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              Address: East Sikkim, Sikkim

              I HAVE RECEIVED ORDER NO. #85822 PRODUCT KARBONN A19N BATTERY ON 9TH JUNE 2015.VIDE ORDER DATE 02/06/2015. BUT IT IS NOT WORKING AND NOT CHARGING. I HAVE COMPLAINED ON 10TH JUNE 2015 AND REPLIED BY MAIL WITHIN 48 HOURS WE WILL CONTACT WITH YOU. BUT TILL DATE NO RESPOND FROM PORTAMART SIDE.SO, I REQUEST YOU PLEASE SEND ME THE GOOD AND WORKING KARBONN A19 BATTERY AS SOON AS POSIBLE.
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                R
                rajeshgangwar
                from Delhi, Delhi
                Jun 6, 2015
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                Address: Bangalore, Karnataka

                Sir/ madam, I made a purchase of micromax A121 mobile battery on 31/5/2015 at www.portamart.in for Rs 939/- I paid additional Rs 29/- for the express delivery of the item as told by the company. One week has passed since then, but I have not got any info on the item except the order confirmation which is shown on its webpage. Many times I tried to contact the contact no. provided by it and even emailed it several times, but no joy... Plz do the needful. Thank you My email add is [protected]@gmail.com
                PortaMart customer support has been notified about the posted complaint.
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                  S
                  Sangeetha thayalan
                  from Kalpetta, Kerala
                  Jun 6, 2015
                  Resolved
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                  Resolved

                  Address: Namakkal, Tamil Nadu

                  I hereby SANGEETHA Place an Order for one INFOCUS M2 Flip Cover for mobile my vide Order No. 81806 on dated 22.05.2015 amount paid by my credit card u.e. Rs.798/- but no information received yet from the vendor relating towards shipment of product or nothing has display in the tracking portal. customer care no is always busy when I call & nobody responded. I am very much concerned about my product for which I have already paid & dissatisfied with the online service providing by the company. So, I am cancel this Infocus m2 mobile flip cover and product amount Rs.798/- (My payment ID –[protected] retained to my account immediately. regards, SANGEETHA CELL NO. [protected]
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 16, 2015
                  PortaMart Customer Care's response                   We pleasure to inform you that we have successfully delivered the product. We hope you have enjoy the shopping experience.
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                    G
                    GJL
                    from Mumbai, Maharashtra
                    Jun 1, 2015
                    Resolved
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                    Resolved

                    Address: Belgaum, Karnataka

                    PORTAMART.IN Date 29/5/15 Order ID: 84318 Payment Method: PayUMoney (Debit Card / Credit Card / Net Banking) Shipping Method: Standard Delivery Dear sir i m gaurav jadhav i purchases a xolo a600 battrey on PORTAMART on date 29th May 2015 and I pay money on PayUMoney my order is not tracking as well as the deal i chose n i pay the standerd delevery charges of fast courier but the delevery is not made the tracking the tracking status shown only the parcel is hand over to the courier com. that so pls track my order n send me the details on my mail
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 16, 2015
                    PortaMart Customer Care's response                     We pleasure to inform you that we have successfully delivered the product. We hope you have enjoy the shopping experience.
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                      S
                      Sangeetha thayalan
                      from Kalpetta, Kerala
                      May 30, 2015
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                      Address: Namakkal, Tamil Nadu

                      Hi I booked a flip cover on portamart on 22 May'15. My payment ID 41277634 was created immediately However, it is still not dispatched. I am very much dissatisfied with your services. Pl take immediate action against my complaint. Regards SANGEETHA +91-[protected]
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                        N
                        Nsn123
                        from Pune, Maharashtra
                        May 29, 2015
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                        Address: Kanchipuram, Tamil Nadu

                        I have ordered a Li Ion Battery for Micromax A65 on[protected]. Order No.67246 and paid Rs.375 through net banking. Till date I have not received the item and also they are not taking any action to deliver the item inspite of repeated request. kindly do the needful.

                        Regards,
                        Nsn
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                          N
                          nishu000
                          from Delhi, Delhi
                          May 25, 2015
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                          Address: New Delhi, Delhi

                          Concern, The mobile battery (GIONEE GPad 3) was booked by this online website on dated 20/05/2015 through express courier but 5th days has been passed & till not received for which your website assure to provide facility in minimum time limit. Where is your service level to your costumer??? The amount 419/- has already been deducted from my a/c. Several times tried to call on your C.C number & always it's comes busy or in case picked up no one is ready to assist. This is very bad experience & observed very bad service level of PORTAMART. Need immediate closure on this grievance. This should be delivered on my registered address by tomorrow positively. In case any assistance required feel free to call @[protected] in any point of time. Regards, Narayan Sharma
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                          VERY VERY VERY BAD EXPERIENCE
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                            M
                            Mantu1234567
                            from Mumbai, Maharashtra
                            May 22, 2015
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                            Address: Khordha, Odisha

                            I have ordered one flip cover for micromax canvas spark on 12.05.2015 & they have conformed that the order will receive after 3 days, but Portmart in responding my mail, my phone. I have further mailed for cancelling my order & return back my money to my account. Still no reply received from him. M/S Portmart is simply fraud.
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                              M
                              mpatil26
                              from Mumbai, Maharashtra
                              May 17, 2015
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                              Address: Mumbai City, Maharashtra

                              Hi i booked a battery on portamart on 9 may 15 order no 76844 was created immediately and money also deduct at the same time however, it is still not dispatched. No response from Customer care no. Please take immediate action i want that battery on urgent basis and plz note that i[censored] can band this portamart then do it so can other customer dont face this problem. Minal patil Plz inform [protected]@ gmail.com
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                                V
                                Vijaya Saradhi80
                                from Delhi, Delhi
                                May 15, 2015
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                                Address: Bangalore, Karnataka

                                Hi My name is Vijay, I bought ear phones from portmart. Foot path ear phones worth Rs.50 would work much better than this. Lot of disturbance with the sound and quality is very poor. I wrote multiple mails and tried to reach their contact no. no response from them. They are really cheating selling foot path material for very high price keeping brand names. My order Id is 71011, contact no. [protected]
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                                  A
                                  ajay724
                                  from Chennai, Tamil Nadu
                                  May 13, 2015
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                                  Address: Chennai, Tamil Nadu

                                  I have ordered a moto g2 mobile charger from PortaMart and I have paid the money for it using my debit card...Its been 6 days but they have not yet dispatched the product...and when I asked about it there is proper reply from them...kindly help me
                                  May 13, 2015
                                  Updated by ajay724                                   Order Id : #75065
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                                    8
                                    8092726874
                                    from Jamshedpur, Jharkhand
                                    May 10, 2015
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                                    Address: East Singhbhum, Jharkhand

                                    My order id is 73473.I have ordered for karbonn a27+ mobile phone battery.the product delivered to me is not the same .the battery supplied to me is larger in size than my original phone battery .moreover it is of 2200 mah while my original phone battery is of 2000 mah.i have tried to contact portamart.in several times but they are not responding to me at all.please replace my product with original one as it seems as a wastage of money to me and the product is also of no use for me.i am felling cheated.please look into this matter seriously.
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                                      V
                                      vishal00000
                                      from Mumbai, Maharashtra
                                      May 8, 2015
                                      Resolved
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                                      Resolved

                                      Address: Kamrup Metropolitan, Assam

                                      Dear Team

                                      I have given a order no-75061 on dated 04/05/2015. But i have not received any cal, mail or my flip cover till date. i have given already the payment for that perticular order.

                                      Request you to kindly do the needful on urgent basis.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 16, 2015
                                      PortaMart Customer Care's response                                       We pleasure to inform you that we have successfully delivered the product. We hope you have enjoy the shopping experience
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                                        pinki saha roy
                                        from ISLAMPUR, Bihar
                                        May 8, 2015
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                                        Address: Murshidabad, West Bengal

                                        Name-debasish saha roy.order id-#70999 Product Name: Flip Cover for InFocus M2 I was booked the flip cover for InFocus M2 mobile. when i received this order it was not match with my mobile. i am very much disappointed from this useless product of flipcover for my mobile. then i think to return this product. if i choose to return but there is no options are available for the return product. so i send the mail to support team of port mart. then i got the reply mail as this is system generated mail. our customer executive will contact you with in 24 to 48 hrs. yet am not get any mails from them. so please give the correct product to customers.
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