PortaMart Complaints & Reviews

I have ordered a Mobile cover from Portamart online shopping site at 13/04/2015 and today is 24/04/2015. Its been 20 days. The first thing which is not common was they don’t have cash on delivery option on their payment gateway, so I had to pay them directly using PayU Money site (the site asks to pay from this) and my amount was deducted but I did not get any confirmation mail about my product & also any follow up from them. I tried to contact them at the given contact number (+[protected] on their website but no one was picking up the call. Not even a single time. Even I mailed them about this issue but I did not get any reply from them. Please take any strict action against such type of fake sites, which attracts customers by showing good & cheap items & then makes money by doing fraud with customers and also try to make them refund me my amount. I just want assurance of product delivery within this week or full refund of my amount immediately. Email Id: [protected]@gmail.com Order ID: 67474 Payment Method: PayU Money, Debit Card Order Date: 13/04/2015 Product Name: Soft Sillicone Jelly Cover for Infocus M2 Model: Transparent Site Details: www.portamart.in Contact: +[protected] Email: [protected]@portamart.in (support email), [protected]@gmail.com (other email) Address: PortaMart Belakoba Vivekananda Colony, Jalpaiguri West Bengal-735133 INDIA Please take immediate action. Thanks.

I hereby SANJAY TRIPATHY Place an Order for one INFOCUS M330 Flip Cover for mobile my vide Order No. 69417on dated 18.04.2015 amount paid by my credit card u.e. Rs.828/- but no information received yet from the vendor relating towards shipment of product or nothing has display in the tracking portal. customer care no is always busy when I call & nobody responded. I am very much concerned about my product for which I have already paid & dissatisfied with the online service providing by the company . kindly do the needful immediately. regards, sanjay tripathy [protected]

I purchased 2 items on this portamart website . The company took the additional charge for express delivery. The company didnt send any item and keep telling me that item is delivered. Now they are not even responding to mails. This website is fraud. I have fooled myself by buying on this website.

My Name: B.Ganesh, Order Id: #62214, Product Name: Premium Flip Cover for InFocus M2 I was booked the flip cover for InFocus M2 mobile. when i received this order it was not match with my mobile. i am very much disappointed from this useless product of flipcover for my mobile. then i think to return this product. if i choose to return but there is no options are available for the return product. so i send the mail to support team of port mart. then i got the reply mail as this is system generated mail. our customer executive will contact you with in 24 to 48 hrs. yet am not get any mails from them. so please give the correct product to customers.

Respected sir ..my order id id 62716 ...i have placed the order on 31 march.to get my order fast i paid 29 rs for express delivery ..its 11 april no news about my product ..i paid the Full amount by cash...no customer support to call..pls help me

I purchased Micromax 1200 mAh Battery A44 but when I opened the packet, inside the battery cover, no battery was there. I am feeling cheated. in future I will not do any commerce with any company except the renowned one in this sector like Flipkart, Infibeam etc. My Order ID is #64056

i purchased flip cover for karbonn titanium octane plus via order id #63453. on 08/04/2015 but flip cover they provide is unable to hold my mobile. i have dialed on customer care many times but they did not picked up my call. so please look in this matter and kindly refund my amount. AMIT GUPTA [protected] [protected]@gmail.com

I ordered the the battery for my karbonn mobile on march 21st but there is no response from them if call to the portamart number the ccall may be busy or some it is ringing but they are saying that they are talking with other customer . till now 15 days completed there is no response .

Hi I booked a flip cover on portamart on 01 Feb'15. Order no. 63173 was created immediately However, it is still not dispatched. No response from customer care no. and no reply to my mail. I am very much dissatisfied with your services. Pl take immediate action against my complaint. Regards RATNESH KUMAR +91-[protected]...

Hi I booked a flip cover on portamart on 01 Feb'15. Order no. 63173 was created immediately However, it is still not dispatched. No response from customer care no. and no reply to my mail. I am very much dissatisfied with your services. Pl take immediate action against my complaint. Regards RATNESH KUMAR +91-[protected]

Dear Sir the item is packed in branded packing like original and they have mentioned them to be original and sent cheap make in super packing. Consulted many times n shared pictures also but they finally said we sent a headphone with mic as promised i[censored] are unhappy we are sorry. My order id 38066 and 342 INR

Hi, I have booked an order (Premium Flip Cover Lava Iris X8 - UniversalfoView)) in PortaMart on 14-March-2015. Order No: 56672 was created immediately and i have paid the full amount from net banking, till now i haven't recieved any confirmation sms and till now the status of the order is showing "Confirmed', tried calling customer care no. no use i didn't get any reply to my mail nor to the call. Iam really dissatisfied with PortaMart service, please take immediate action against my complaint. Thanks, Arunachalam ([protected])

I have ordered a mobile cover of HTC desire526G+.My order no is 54193.the product that i received is not of htc desire526G+.it is very big in size.so it is not fit for my device although i have orderd very clearly inspite of that you haven't send me proper product.it shows that you aren't aware for your customers and in future we shouldn't have to trust you.now I want to return this, explain me what is the procedures.

Dear Sir/Madam I have ordered for 2 Universal Flip cover of Lava IRIS X8 online through your website. I have selected Express Delivery also. My order number was 53752. Unfortunately I have received another Flip Cover which is not matched or fitted for Lava Iris X8. This is my first order on Portamart. When I dialed customer care at [protected]. The person informed me that he could not do anything, I have to write a mail only. This is not the way when we are order correct item through website and got delivery of wrong item. Please help me out on this matter because money does not matter but purposely fault is a big pain. Thanks & Regards CHARANJIT SINGH (0) [protected] / [protected]

I have purchased flip cover of acer liquid e700 on 15/02/2015. Till now i didnt get any dispatch related terms to my mobile or email. I have paid the amount and when i am trying to contact customer care, it is saying that it is switched off.

No shipment or dispatch details furnished, Call center / customer care number no response. Its totally waste of time and money. People who don't honour the time should not be in business. My recommendation to all public to discourage this type of service providers. Don't purchase anything with this company.

Hi I booked a power bank on portamart on 01 Feb'15. Order no. 44054 was created immediately However, it is still not dispatched. No response from customer care no. and no reply to my mail. I am very much dissatisfied with your services. Pl take immediate action against my complaint. Regards Parijat S +91-[protected]

I hereby Jagmohan bhatt I Place an Order 1 Flip Cover of mobile my Order No. 37321on dated[protected] but i not received still my product and also i not get your shipment tracking no. When i call you contact no. there your phone is not receiving any concern person. I am very unsatisfied your services and your online service Thanks & Regards Jagmohan Bhatt [protected]...

Hi, i had ordered 02nos of flip cover of honor holly (order nmbr 30341)mobile phone... itz bin 20days i havent received, nobody answers the customer care number, can you ll tell me what is happening... are we fools to pay the money and run behind our orders, is this the kind of service you ll provide then i would recommend people not to buy anything from your portal

I ordered Flip Cover for Sony Xperia Miro on september 18, 2014. Details Below Order ID: #24423 Order Status: Shipped The item was sent through: TRACKON COURIER Shipment Tracking ID:[protected] Expected Delivery Date: 3rd Oct - 6th Oct.. But not yet receive the order. I mailed more than a times to portamart, but not yet get any call from portamart. Called several times to customer care no [protected], but didn't pick the call...