[Resolved] PVR Cinemas — baby food not allowed inside.

beprasanna

from Madurai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600100

Hi,

We went to pvr velachery on 29th sept 2017 3:30 pm show (Movi: spider). We went with 3 kids in the age of 1.5yrs, 3.5 yrs and 4.5 yrs. So we took, water bottle and some baby food. Even after we informed its contain only baby food, without some sense they ask us to open the box and show. Yes, we did too.
But still they argue with us to not take it and only biscuits only will be allowed inside. If only biscuits are allowed inside, why my containers food need to be investigate.

I dont see baby food not allowed inside in any where during ticket booking and how can pvr person can define the baby food?

Please share me the reason for not allowing the food inside the theater.

Is there any government rule not to use home/outside food in the theater?

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Nov 4, 2017

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

PVR Cinemas Customer Care's response Dear beprasanna,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

Oct 11, 2017

Updated by beprasanna You can reach me @ [protected]