PVR Cinemas — Bill Receipt Not given to customers

Harsh Zaveri

Mar 7, 2022

Address: PVR ACROPOLIS AHMEDABAD

Dear Team,

I am visiting PVR regularly not because of quality but it is near to my home. Regularly there are hygiene issues in male washroom and the quality of popcorn or food is pathetic after lockdown I would like to bring to your notice that your staff is illegally selling F&B without bills. Yesterday I bought popcorn’s worth rs 430 and the bill was not texted to me as it was done before. I noticed they were doing regularly as it was Sunday. I didn’t received any soft copy on my mobile number. So, kindly provide GST DETAILS Of my popcorn.

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Comments

Vibha Chawda

Feb 10, 2023

Hi team,

Today I came to watch the movie and in interval i purchased the ice cream and asked for the bill but i did not got the bill. They told me tell me your mobile number and you will get it in your mobile phone. But i did not got the bill and it is clearly mentioned that if you did not got the bill you can get the full amount refund. Please take the action and refund the amount.

Below is the transaction details from the bank.

INR 210.00 spent on ICICI Bank Card XX1009 on 09-Feb-23 at PVR LIMITED.

Regards,
Vibha Chawda