[Resolved]  PVR Cinemas — blocking seats and tickets for public

Address:Hyderabad, Andhra Pradesh, 500016

This has been observed at hyderabad pvr outlets that last 3-4 rows of the movie hall are always blocked and never available for booking online/ at the window for public. the same is released for purchase just half an hour before the show timing. this is only at hyderabad location... we've stayed at delhi/gurgaon/mumbai/pune and never experienced such. any bollywood/ hollywood movie due to release on friday will have bookings open from wednesday or so and every time the booking starts the last rows & seats can be seen as sold out and just half an hour before the show is to start they can be seen as available for booking! this is just not acceptable as a consumer, especially when we have been the first customers we should be given the choice to select the best seats from all available! please look into this issue at the earliest and provide resolution!

It just happened yesterday that the site was made available for booking at 12 midnight and what was available when checked the site at 12:15 were 2 seats left! this seems outrageous and openly selling tickets in black by blocking same and not getting it available at the websites. in this case, request pvr to shut their website as well as withdraw from bookmyshow. shame on the system!
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Jul 2, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2018
PVR Cinemas Customer Care's response
Dear victoriaswati,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

I'm order in gown and clearly mention this slip and u send in Saree wrong order in submit please exchange this other and return amount and item... Complet them company
jyothi S kharte's reply, May 28, 2018
Wrong iteam
Hi,
It was really horrible to watch movie in pvr bellandur central mall bangalore as there were lot of bed bugs. This is something not expected from pvr. Complete waste of money. I want refund.

Please find the screenshot of ticket.

PVR Cinemas Customer Care's response, Jun 8, 2018
Verified Support
Dear Shraddha Sahu,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR

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