PVR Cinemas Complaints & Reviews

Hi,

I have made a online booking in pvr grand mall, velachery, chennai on tuesday (6/3/2018). But the booking was failed and i was shown a message saying amount will be refunded. But it is been 3 days and till now i didn’t get the refund amount.

Below is the message for transaction details:
Thank you for using debit card ending 2653 for rs.462.38 in gurgaon at pvr20145 on[protected]:20:22:15
br...

Today i visited pvr cinemas of the surya treasure island mall of bhilai chattisgarh to watch the movie hate story four of show time 11:45am there the price of one gold ticket was rs 118 but i have to buy two tickets therefore the total cost becomes 236rs but they asked me 420rs by adding two combo coupons of 90rs each ticket but refused to by the combo coupons and requested to give only the tickets but they started forcing me to buy the combo...

During interval i bought 2 corn and 1 veg hot dog and i was told that it will be bought to my seat, screen 1 seat d1/23/4. Firstly it didnt come for atleast 20 to 25 mits iwent personally and they give 2 corn and the hot dog was not ready. I told them to swipe my card and give me the bill. They swiped my card but did not give me the bill. On the counter it mentions that if the bill is not given then the order is free.

There...

The security gauard subhajit mondal
Thr manager navajit at pvr avani kolkata don't know how to speak and behave with customers. They had blamed me for the fault and mistake they did and i was the person who lost rs 1600.00 but more over my weekend happiness with family.

What had happened

I went for watching pari which is a a rated movie the gaurd first told me to buy ticket for my 5 years old nephew which...

I purchased 7 tickets of pari movie ticket from pvr cinema mall of india. Noida.. But instead of giving me tickets of pari they gave me other movie ticket sonu ki tittu ki sweety.. When i checked it on counter that it's was other movie ticket so i asked them to cancel it and issue me another movie ticket.. They denied to take back the tickets and asked me to purchase new tickets for pari movie... So i purchased new tickets and again paid...

I am just taking entry in pvr mulund and the security staff is not allowing our home made food which is for my 2 small kids. And also inside cinema hall all foods are over charged which is not affordable by all. Government also have rule that cinema authority have to allowed out side food in theater, so why pvr management not following the rule which is impose by government of india. Really i want some action on this as this is a for common...

For morning show [protected]@bokaro mall is charging extra money on the name of tickets plus combo if we dont want to take the combo then their answers is in negative that they doesnt give the tickets also which is really wrong.

We should protest against this.

They have made the combo compulsory with the tickets and there are no tickets without combo.

Details of morning show 9:30 thursday 01.03.2018...

I have booked 2 seats [h8, h9, audi 2] of 2/24/2018, 13:40 show at pvr panjagutta hyderabad.
Movie - sonu ke titu ki sweety.

Request you to cancel the booking of the seats h8 & h9 and process the refund. Refund amount is of rs. 364.

I tried reaching out to you but its not reachable.

Please consider my request and do the needful at the earliest.

Thanks,...

Hi,
I have come for 9.30 am movie in mangalore forum mall.
I came from very long distance to watch the movie, but as the number of people are less they did not premiered the show stating some technical error in audi screen 05.
I would like to know then why it is not informed in advnce.

I feel very much disappointed with the complete scenario for wasting my valuable time in morning.
I would like...

I had purchased 4 movie tickets at PVR Chennai for 18 Feb 2018 on 17 Feb 2018. However, the tickets were issued for same day (17 Feb) instead of 18 Feb. This inadvertence was highlighted when we went to see the movie on 18 Feb 2018. Finding that other people have occupied the allotted seats, we discussed the issue with the manager. All this while, the tickets were not attested (torn as the case may be). However, in spite of the tickets having...

I have visited pvr city centre, gurgaon on 26/jan/2018 at 12 noon. I asked for 2 tickets from booking counter. Staff told me that only for the second row from the screen tickets are available. I requested them to search some good seats in the above row from the screen. After a second they told me that they don’t have such tickets but soon they called one person standing near to booking counter and told me to purchase ticket from that person....

Pvr cinemas in vaishnavi mall in yashwantpur have a notice that outside food is not allowed inside the theatre. This is not correct as the food sold in the theatre is over priced and not hygienic. A single cup of tea costs inr 110. This is against the rule that theatres cannot prohibit outside food and overpricing. I am hoping that this is looked in to....

I purchased 2 cappuchino coffee worth rs120/-each. Total was rs240/-. The person at billing counter didn't given the bill and charged me rs 300/- for that. He charged 100/-rs extra without any proof. I said he will give the change after sometime but we didn't got any change nor we have proof.
Pvr cinema, mahagun mall vaishali is a cheater. Do not go there. If you go, do not buy the food from inside of pvr because already they charge...

I booked 4 tickets for black panther at pvr icon madhapur hyderabad for 02/18/2018 using paytm and paid a total of rs 518

Here is the price breakup

Tickets - 400
Convenience fee - 100
Pg charges - 0.00
Cgst - rs 9
Sgst - rs 9

Total - rs 518

However i checked bookmyshow after cutting the tickets and it showed me the below price breakup

Ticket...

I have booked 6 seats for today's show movie name gulabjam
One of the seats allocated to me was totally broken

Then the person asked us to sit at other place but the same same a couple who have booked the other seats came and now the arguments started

When you know the booking is done and seat is broken why it was not taken care before movie begins

And very conveniently he was asking us...

I have watched "aapla manus" movie on 12th february in auditorium-03 of growel pvr goregaon-west, timing 10:30 pm. Seat nos were m-1 to 5. We observed that backrest of seats were not firm and it was difficult to sit comfortably. At the end of the movie because of this uncomfortable posture our back started paining. Also we have observed that snacks sold in theater are exorbitantly costly....

Hi team,
Mistakenly booked tickets for wrong date - 16/02. I need to book for sunday-18/02. Can u cancel tiket for fri and book for sunday? Below have the ticket details
Dear customer, your ticket has been generated and sent to your email id for (Imax) black panther on fri, 16 feb, 2018 14:55 hrs, at pvr select city walk imax delhi (Imax), 2 seat (S): classic - d5, d6. Total amount-rs 814.00, booking id: wl8kg9m. Please click...

I tried to book for black panther on pvr, grand mall, velachery (Chennai) twice, only the amount got credited from my account but ticket is not generated both times. I received an email saying that it is bad transaction as below.

"season's greetings from pvr cinemas!!! This email is in regards to the bad transaction that happened on your account. We apologize for all the inconvenience caused to you.

Please be...

It's very frustrating it's more than a month i raised complaint via email & still i haven't got any satisfactory response from your support team neither via email nor via call, they are too good at playing with customers patience, i paid rs.300 to sign up for pvr privilege & i got rs.300 worth of f&b vouchers, however when i first time went to food court at nearest pvr to redeem those vouchers the very 1st voucher...

Dear pvr i am very surprized & informing you that as on today movie time 3:30 pm for padmavat movie i booked 3 tickets from pay tm app & when i reached with my family me & my wife & my doughter & 4 years old my son & at entry point they confirmed me that you should purchase your son ticket also but at booking time i was don't know & for that your staff manager also behave very rood & i asked from him where are mention at app for this notification...