[Resolved] PVR Cinemas — movie ticket cancellation/refund

Yash3313

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110017
Website:	pvrcinemas.com

I tried to book 1 ticket of deadpool 2 (2d) for 18 may, 6:20 pm, 2018 at pvr select city walk imax, delhi. I have mistakenly booked it on c (Front) row rather than at back rows (Inspite tickets being available at back rows) in some confusion. Could you please cancel the tickets and refund the money to epaylater payment method. Please help me out with this issue.

The transaction was done via epaylater.
I have already emailed the issue and order id and booking id to [protected]@pvrcinemas.com.
My mail id is [protected]@gmail.com
Please check my mail and respond as soon as possible.

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Jun 21, 2018

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

May 16, 2018

Updated by Yash3313 Dear Yash, your ticket has been generated and sent to your Email ID for (2D) (IMAX) DEADPOOL 2 on Fri, 18 May, 2018 18:20 hrs, at PVR Select City Walk IMAX Delhi (IMAX), 1 Seat(s): CLASSIC - C12. Total Amount-Rs 482.00, Booking ID: WW88DXN.
Order id: CTIM[protected]

Verified Support

May 17, 2018

PVR Cinemas Customer Care's response Dear Yash3313,

We would like to inform you that the tickets once booked cannot be canceled/rescheduled/changed.

Regards,
Team PVR