PVR Cinemas — no cancellation option available on pvr app

Address:400063

I want to cancel my movie ticket for tomorrow as there's been a death in my family and i am traveling. Theres no option for cancellation on the app also there's no response from customer care. My call was disconnected twice, midway. My ticket is for avengers endgame at pvr icon - oberoi mall, mumbai.
(3d) avengers : endgame (English) (Atmos) (With english subtitle) on 27 apr, 2019 08:30:00 at pvr icon, oberoi goregaon (E)
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    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
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