PVR Cinemas Complaints & Reviews

I booked tickets for uri movie in pvr forum mall kormangala. I booked the last recliner seat. I was watching the movie and completly lost in it. But all of sudden rat came over my face and scratched my face. I was petrified. Initially i didn't understand what it was. I screamed out if fear. Then i realized it was a rat. I felt horribly. I complained about this to manager, but he seemed least bothered. Such a low standard of pvr is really...

Pvr places ads for 25mins before the movie starts and 25mins during interval.
Kids can barely sit through 2hrs movie and coz of the ads, its becoming a 3.5hr event.
What is the need for ads when you have paid for the ticket.

These ads will be the death of movie watching experience.
Better to watch them on netflix or amazonprime.

Shame on pvr!!!
Being an indian company, they have shown...

On 14 feb me and my husband watched gully boy at pvr sangam delhi 10:50 pm show and i ordered a combo of popcorn and 2 pepsi and he didnt gave us bill so acording to your terms and condition the bill is free if we dont get the bill but your manager was arguing nd taking side of your boy and gave us bill and later when we order paneer sandwich only one piece of paneer was there
According to your policy we should get the refund of not...

I took a pvr dive 500ml water bottle from their f&b counter at irrummanzil pvr, hyderabad. The water tasted, utterly poor and was like some tap water filled in a fancy bottle. I paid nearly 40rs for dis 500ml mineral water. Tried complaining to the manager but he seems not to care about the issue and he leisurely replied i ve already got 2-3 complaints and tasted it, but it's fine since it's coming from our head office. I m ain't sure where...

The pvr cinemas is sought of looting the common indian people in a way by keeping such high rates for the snacks. For a common man like me who has chosen pvr to watch a movie just because there are no good alternate means to watch a movie, that does not enables the pvr cinemas authority to loot the people by keeping such high rates of snacks.

It's a serious issue but we take it as a normal thing only because we have got used...

To whom it may concern

Hello, there is an issue which has to been shared . I dont know that it will help me in getting it back or not but still may be it will save the other people’s belongings.

On 5th of February 2019, i went to see a movie “ek ladki ko dekha” with my family in PVR PHENIOX, Alambagh, Lucknow with my family . The show was of 11pm in audi 2, which nearly ended at 01:20 am . So that happened...

Avani mall at howrah on 07.02.19 at 11.55pm
Anjan roy issued tickets, pranabesh and fahin allowed us and in hurry we also did not checked anything and after interval sujoy bhattacharya duty manager asked one o[censored]s to leave. We told him to issue one more ticket but he refused and we have to leave the movie uri in between.
Please arrange for free ticket of same movie after interval for us and we are ready to pay for the 5th one....

I'm an engineering student and a regular costumer of pvr nanded. Even after the decision by the court, the theatre doesn't allow to bring in even a piece of chocolate. On the other hand, chocolate popcorns are handed over instead of change of rs 10. The eatables inside are not at all affordable for a common man. Nowadays they have started selling combos inside the hall like train😑. Does it mean that the theatre doesn't even respect court...

I went to pvr cinemas central mall panjagutta hyderabad on[protected]. My money was debited in snacks counter while the time of break and they said like you will get your refund and it was 10days my not get refunded and here is the transaction details and i kept mails and i did calls regarding not responding properly. Such worst service providing by those people and the people in counter not responding properly and doesn't behave properly...

I made a booking of thackrey from my pvr app today for 6:20 pm show at pvr ecx chanakyapuri at 13:20 pm and the payment was deducted of rs.835.12 but my transaction got timed out and no tickets were issued. I was wsiting for the transaction to get completed and tickets to be issued. The screen said tinedbout, took me to the home screen and the amount for 2 tickets got deducted. And i had to book again from the same card again for the same...

I had booked 6 tickets for uri for the 4pm show, 1/22/2019; i had given a hardcopy when i had booked but since we were 6 i had to send the tickets via softcopy as wel; when we reached movie on the day it was said that the movie was not been shown since morning due to the death of shri shivakumara swamiji, i respect and abide by that; but due to the cancellation i had to send back my freinds back and one had taken the ticket; but still i had...

I have noticed that in every movie theater, outside food is not allowed and those wishing to eat must buy the edibles from the theater food courts. These food courts sell highly overpriced items. A simple packet of popcorn sold for 30 rupees is poured into a paper bucket and sold at 10 times the price. This is pure exploitation of customers. Either the prices should decrease or movie-goers should be allowed to get their own food from outside....

We were watching glass at ansal plaza, pari chowk, greater noida and movie just stopped by itself and started at a point too far from the point supposed to start from even when we asked for the reason. Yet nothing was done by the authority for it. Earlier we were given with the wrong tickets of the show due to which we missed half of the show and later this incident turned out.
Movie timing:-7:55
Date:21/01/2019
Please...

I can see many people who have raised complaints against pop corn, water bottle, tea, coffee etc, but no action taken so far. Yesterday, i went to pvr cinemas grand galada in meenambakkam and asked for two medium pop corn and 1 pepsi and i was shocked when the counter boy said 690 rs. A family can have decent dinner with that amount. I finally cut off the pepsi, and got 2 regular pop corn and paid 450 which is still un fair. Pvr is taking...

I booked 2 tickets for glass in pvr velachery theater in chennai. I am being asked to submit my offfical laptop in baggage counter and i don't understand this requirement. By contract i'm prohibited from submitting laptops to other people. Due to this i was not able to watch the movie. No theater has asked me to do this before. Additionally, while booking tickets through your app there is no mention of this whatsoever.

Upon...

Today we are going to pvr flamez to watch movie cheat india. We reached there on 3:30 show was on 3:30. We rushed to the ticket window with helmet in our hand. First they don’t told us that helmets are not allowed after we bought tickets at the checking counter they don’t allow us to enter and time was already 3:40. We humbly request them to allow us cause we don’t have time to go back and put helmet back in parking because its already...

I couldn't book the show but money was taken from my account. I enquired with the bank and got reply that money had been taken by pvr cinemas dtd 27/12/2018. The particulars of my booking is sbipg[protected] pvr cinemas citrus27/12/[protected]. Kindly return the sum amount to my account. My phone no.[protected] /[protected]... By georgina k j ekm. The show was booked on 27/12/2018 9:30 show at oberon mall kochi. Kindly remburse the...

I went pvr bilaspur to see movie tapm today morning with my friends after the payment due to some issue my ticket was provided to me very late and in hand written. Format and at the baggage counter their is no one to collect the bag and after that i face some problems during the entrance due to hand written ticket due which i became late for my show and the baggage problem i faced again after the show while collecting my bag. I have one more...

To ma'am/sir

I have been a victim o[censored]nprofessional treatment from pvr cinemas staff recently. On 12th january, 2019 i went to pvr phoenix lucknow to watch uri: a surgical strike movie 5:00 p. M. Show. The female staff member (Muskan) selling the movie tickets was highly unprofessional, rude, used cheap tactics and forced to buy chocolates worth rs75 per ticket.

She refused to give us the tickets unless we purchased...

On january 11th, i had tried booking a movie ticket on pvr website via phonepe upi transfer for rs. 304.56. The payment was successful as per phonepe, however your site threw an error and the ticket wasn't booked. On contacting phonepe, they are telling me that you haven't even initiated a refund from your end for the same. This is a really pathetic booking experience served from you. Please look into this asap and reimburse the amount. br...