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PVR Cinemas Complaints & Reviews

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Updated: Dec 28, 2024
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PVR Cinemas reviews & complaints page 79

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E
estha
from Mumbai, Maharashtra
Mar 29, 2019
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too many ads being shown

Address: Pune, Maharashtra

Pvr in pheonix mall, pune, is always playing advertisements for more than 30 minutes for every show. This is against the interests of the customer for various reasons.
1. The customer pays a lot for pvr shows, much more than a single screen. This should protect him from encroachments on her time.
2. The customer goes to the movie by considering the running time info given on pvr, and by scheduling other programs depending on...
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Alan19
from Hosur, Tamil Nadu
Mar 28, 2019
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stale popcorn

I had been to a movie at pvr elements mall (How to train your dragon 3) and in the interval was served stale popcorn. When i raised a complaint the manager omar told me he would come back with a response and apology but till date never showed up. How can one sell pop corn with such high prices and stale. Don’t u care for well being of your customer. Is money making so important than the health of a human. This whole argument also made me...
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shikhag10
from Noida, Uttar Pradesh
Mar 24, 2019
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external music blaring into the theater

Address: Megamall, phase II, golf course road, Gurgaon Haryana, Gurgaon, Haryana, 122001

I have come to watch kesari in pvr megamall in gurgaon, phase ii, golf course road. There is a club beneath audi 03 of the cinemas and the music from the club is blaring into the theatre. It is creating a difficulty to hear the sound of the movie.
Please do something about this. The acoustics of the theatre is in a very bad condition. I've spent so much money on the tickets and this is the outcome of it.
Requesting for a refund...
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Parv Bansal
Mar 23, 2019
Jun 8, 2023
This thread was updated on Jun 8, 2023
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compulsory selling of food coupon with tickets

Address: COSMOS MALL, Ujjain, Ujjain, Madhya Pradesh, 456010

Pvr cinemas ujjain is selling compulsary food coupons with tickets on ticket window. Please submit a fir against them for violating consumer rights.
The guy at ticket counter says that you will not get a ticket unless you buy food coupons added with ticket.
It happens most of the times and i am now sick of it. These companies have no right to sell compulsary food if the customer does'nt wish to buy it....
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Pratibha Sahu
Mar 20, 2019
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forceful food coupons attaching with tickets

Address: A 17/10, Mahananda Nagar Ujjain, Ujjain, Madhya Pradesh, 91

I don't think it is mandatory to buy food coupons with tickets if customer is not willing so... If pvr will forcefully add the coupons price with tickets so it is wrong.. If somebody has not more money for food coupons than he or she will not be able to buy tickets... And i don't think that the price of the food articles of pvr is so low that everyone could afford... So i think action must be taken regarding this issue...
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kushalshah40
from Ahmedabad, Gujarat
Mar 17, 2019
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starting movie late due to commercial ads

Address: PVR, central mall, bellamdur, 560103

I had a movie show at pvr theatres, central mall, bellandur at 7:00 pm on 17th march. The theatre showed ads for 20 mins till 7:20 pm. Inspite the movie start time being of 7:00 pm, commercial ads where forcefully shown to the audience. This is completely wrong and taking wrongfull advantage of movie goers at the cost of them earning extra money. Strictest action show be taken again pvr for this....
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Sandystorm
Mar 16, 2019
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food (idly) not allowed for my 5yrs old baby

Address: Hyderabad, Telangana

I have come to pvr rk cinemas opp to lv prasad eye hospital with my 5yrs old kid at 04:00pm show (Badla movie)... At entrance i was told to not to take the food inside for my baby, actually she doesn't eat outside food as she is allergic to some products and some other things. So i have took the food from home. I have requested them but they didn't allow and when i spoke to the so called manager he was very much disrespectful and bluntly...
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Maitrei Haller
Mar 16, 2019
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pvr noise levels

Everytime we have a movie day, we are shocked at the extremely high volume of the sound levels in the pvr cinemas. It seems there is no standard set at all for decibel limits. The worst onslaught is during the advertisements. Please set and follow international standards.
We watched 'marvel' last sunday at ambience gurgaon. The door to the exit is a single door, and as the mall which also does not have a volume control, we hosting...
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Taranjeet1551
Mar 16, 2019
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extra charge on everything without bill

Address: Pvr cinemas flames mall, malhar road ludhiana, Ludhiana, Punjab, 141001

They sold there ticket with combo of food, if we are not interested for combo they said ticket is not available for you. Wht are they doing i don't know, we found surprise in interval tym when they came for order and i give them combo coupon, they ask more money without bill.in other words they charge extra and sold there other products force fully...
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Rauna
from New Delhi, Delhi
Mar 16, 2019
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excessive payment for cinema ticket

Address: H-2 Yamuna, Ignou Campus, Maidan Garhi, New Delhi, Delhi, 110068

Purchased two tickets for badla in pvr anupam, show 5.30 pm, 16.3.19 from ticket window directly from my credit card. The ticket price showing in the receipt is rs. 356.70 including gst. But i had to pay rs. 616.00. I didnot ask for any add on but the ticket counter boy insisted that voucher is tagged with ticket but he didnot say that for this 257.98 is to be paid.
This pertains to unethical & unhealthy trade practice.
Requested...
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Harshit 72 Raj
Mar 15, 2019
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transaction completed but tickets not booked.

Address: Sector4g, Qr no. 1077, 827003

Hi i am harshit raj i booked tickets from pvr bokaro. The money was deducted at first but ticket confirmation screen didn't came so i thought the transaction must have been failed so when we again tried to book the ticket then the ticket was confirmed but the sms says that both the times ticket was booked and double the amount was deducted. We booked three tickets which costs 608 rupees but 1216 rupees was deducted please return the money...
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Azeem Pm
Mar 14, 2019
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I have booked tickets online and money gone and ticket not booked

Address: Chennai, Tamil Nadu

I have tried booking 8 tickets to the movie lkg tamil in pvr in vr mall in chennai, 1st i tried on the 13th march and my payment was gone but my ticket was not booked and again i tried to book on the 4th march but again my payment was made but my tickets were not booked.
This voucher also i tried to use both the time it said this only my payment has been taken.
Cheers pvr privilege member! Your voucher code p5kjqqp3j worth rs....
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Devinder Bhanot
from Bhadaur, Punjab
Mar 14, 2019
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poor surround system

Address: Ludhiana, Punjab, 141001

I watched captain marvel yesterday in ludhiana pvr was assured and it happens again. I don't know why pvr just slow down the speaker sound when the gathering is minimal. I told the manager before and in the interval but nothing happens. Srs cinemas and cinepolis are doing better in this case. I am quiting pvr in ludhiana for poor surround sound system....
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Nachiketh Prashanth
from Hubli, Karnataka
Mar 11, 2019
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transaction was completed but tickets were not booked

Address: 560094

I tried to book tickets for the movie badla i selected 3 seats from your app and went towards the payment. I selected payment by paytm. After finishing the transaction the app showed that tickets were not booked. The cos of the booking was 920.28
Again i went back and booked tickets this time different seats in different row. This time it was 1004rs so now i didn't receive my 920.28rs back when i checked my paytm upi account it said...
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Tonu Pramanik
from Pune, Maharashtra
Mar 11, 2019
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extreme price of food

Address: Pune, Maharashtra, 411057

Though we know that maharashtra government has now allowed the public to bring food from outside to take inside halls.

But pvr malls still doesn't follow the orders. And the public is restricted from bringing the food inside.

My point is either reduce the price or let the people bring their own choice of food from outside.

Because the popcorn cannot be for 140 rupees whatever flavor. Samosa cannot...
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Dipam kapadiya
Mar 10, 2019
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food item

Address: Dev arc mall iscon, 380001

Cheese pop corn at pvr dev arc mall ahmedabad was so bad that it made me sick and had several vomits tonight, i paid 370 rs for this and didn't expected this kind of service. I will never purchase this service again i. Might think about going to pvr again also this is very inappropriate for a big cinema chain and you are charging very huge amount also...
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ctubai93
from Ahmedabad, Gujarat
Mar 9, 2019
Oct 8, 2022
This thread was updated on Oct 8, 2022
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ticket | cancellation

I am unable to cancel my ticket booking since last two days. The application always pops up a message saying: please try again later.

Details: pvr acropolis, ahmedabad, 4dx
Show: captain marvel
Time: 7:30 pm ist, 09th march 2019

As per the policy, i need 75% refund after cancellation.

But the faulty application is responsible for my ticket being not cancelled....
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Marvel fan boy 101
from Gurgaon, Haryana
Mar 8, 2019
Oct 13, 2022
This thread was updated on Oct 13, 2022
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I booked tickets but didn't receive them

I booked 2 tickets for captain marvel for 9th march 2019 and the money was taken out of my account but i didn't receive them i tried calling the customer care the said they will get back to me i tried contacting customer service on twitter they said they will get back to me but none of them have till now i am very furious and i want either my ticket today or a 100% refund...
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Rishabh Jeevavat
Mar 1, 2019
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prices of popcorn

Address: Eternity mall teen nath naka thane west, Thane, Maharashtra, 400601

The price of 90gm of popcorn at the eternity mall thane is rupees 280 while actual cost outside is hardly 50rs. It is approximately 5 times more than the market rate. I request to take action against the pricing as we are not even allowed to bring popcorn from outside and forced to buy from the theatre at 5 times the price. I request designated authorities to take action against such cinemas....
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Karanvats11
from Amli, Dadra and Nagar Haveli
Feb 23, 2019
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poor management and inconvenience

Address: Saket, New Delhi, Delhi

We visited pvr cinemas for a 10:20 pm show and we were told that they don't have a baggage counter so, i need to submit it at a random shop which charged me 100 rupees for my bag. This is pure extortion and i won't accept it. I want an apology from ur part and reimbursement for the monetary loss and inconvenience caused to me as soon as possible. Its like ur staff is running a nexus with those shops....
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