PVR Cinemas Complaints & Reviews

Yesterday we went to pvr cinemas in irrumazil and guess what one veg roll costs 120 rupees which costs around 30 rupees in nearby bakery. Price is approximately 4 times more than what we pay outside generally. As a middle class persons we can't afford that much for such a small snack. Please remember that your theatres are for everyone not just for high class people. For a family of 4 if tickets costs around 800 but the snacks costs will be around 1000. This should given a very serious consideration.

Date - 27/4/19 show time 1.50pm
Place - pvr cinema, jalgaon, maharashtra

Ac was switch off during full movie time.
People are suffering through suffocation.
We have told them about ac but pvr servants are ignoring.

20 minutes of movie, we have missed due to pvr's very poor management at jalgaon maharashtra pvr cinema. Due to some system problem some of people got tickets of night show 1.50am which is not in actual.

Pvr inorbit, wadgaon shere pune:
They put show time of 2 am in the night and when we reach there they tell us show is cancelled and say that we call all the customers who book ticket for the show but nor they call nether message us no prior notification is given and also they are not present there to explain us why so happen its very inconvenience..

If pvr was not capable of handling midnight shows for avenger end game. They should not have taken the booking. And fooled the customer. This is fraud and harassment. At 3 pm in the night there are women who have travelled across the city to watch the show and your company has cancelled the show without any prior notice. With such kind of incident this makes more insecurity and makes women feel unsafw and stupid.

Your food & beverage booking id:
Wwp7l5z
Order summary:
Cappuccino (One cappuccino) please show your sms/email to redeem your order. I had shown to outlet tell them to give on my seat but they didn't provide me. This is disrespectful.
Show details:
Avengers: endgame 3d ua on fri 26 apr 2019 at 04:50:pm in pvr: dona planet guwahati.
Please take strick action and this shouldn't be done from next time. Otherwise i should have to go consumer forms.

I want to cancel my movie ticket for tomorrow as there's been a death in my family and i am traveling. Theres no option for cancellation on the app also there's no response from customer care. My call was disconnected twice, midway. My ticket is for avengers endgame at pvr icon - oberoi mall, mumbai.
(3d) avengers : endgame (English) (Atmos) (With english subtitle) on 27 apr, 2019 08:30:00 at pvr icon, oberoi goregaon (E)...

Normally the price of popcorn seeds is rs.25 or rs.35 (Max), and cheese (For cheese popcorns.) rs.120 to rs.200 (Max). With the rs.25 popcorn seeds packet we can fill an average storage container. At max the price of a mega buckert popcorn should be rs.500 or less, but the cross rs.1000 also. I just want to know on what basis are they increasing the cost, that too double the price!

Pvr shalimar bagh always blocked the show tickets for last 2 rows, when i asked the manager why would they block the tickets, he said for there family and friends or last minute booking
This time they blocked 5 rows of avengers end game all the shows from friday to monday.
This is not fair, everyone has the right to book the seats of their choices, if available. But cinema is already blocked top row seats for their friends and families. These seats are available but they are not ready to give to the customers.

Paid Rs.777.32 to pvrcinemas at Apr 23, 2019 20:03:06 . Order ID: PLZA[protected] . Updated Balance: Paytm Wallet- Rs 1.16

I have not received the tickets for PVR Plaza, Connaught place. Show is Avengers Endgame. Monday. I have been charged. Kindly provide tickets or provide the refund.

The app is not showing any changes in the status of ticket. Kindly look into the matter.

Transaction amount: rs. 497.01 twice

Transaction date: april 5, 2019

Payment id's: [protected] and [protected]

Consumer codes:[protected]_pvr and[protected]_pvr

Bill reference information: grow[protected] and grow[protected]

Note: the bank has confirmed that the payment is credited. The merchant needs to take care of the same. I sent a complaint on the website but no revert.

Sir litterly 1 1/2 months back i booked a ticket it has been cancelled automatically but amount has been debited from my account. I went directly and approached a person and said everything thing but till know he is saying tomm... Tomorrow.. Etc. Booked a ticket in"vr mall" anna nagar. Proof for amount paid has been attached. So kindly credit back the amount

Hi am one of your privilege customet and am not satisfied your valuable services in f&b moreover am went a movies in vr mall chennai (Kanchana 3) on 20th april-19 at night show and planned we are all go for dinner in food court. Ordered foods like combo briyani, mutton briyani and prawn briyani in amravathi food stall and finally we tested become too bad. Too salty and i don't why people are irritating and irresponsible. Finally am go forward raised the actual complaints and no proper response from them. Am started shouting then listen and give and given the suggested to separately new/ fresh briyani they given the cutoff timeline around 20 minutes to provide the new dish and more than 40 minutes awaited no response from there sides moreover am 10:50pm it's movies started times in audio 01. Finally they suggested to buy some others foods not all goods food and i don't have the sufficient time to argue with him. They balanced well to tally the previous bill to compensate. They gave worthless food. I hope give me the solution for this. We spend around 1000 rupees in concern food counter. It's waste of time and money. I am started watching movies around 11:20 pm overall am missed out 30 minutes movies

Dear Sir

I went to PVR Cinemas(FLAMES in Ludhiana, Punjab) Yesterday along with my Family for the show of Punjabi Movie ‘Rab da Radio 2’. To my great Surprise, at ticket window, Executive Charged me Rs. 125 per ticket instead of regular price of 63.50. When I asked him the reason, he said there are Compulsory Food Coupons worth Rs. 75 along with Each ticket. So for 4 tickets I had to pay him Rs. 500 instead of 254. So, he nearly charged me twice.

I repeatedly told him that I don’t need those coupons, as it is just useless to buy a Burger for Rs. 200 there, which is easily available in Market for Rs. 50. But he said it is Compulsory.

I have checked all norms and other forums Online, There is no way, PVR can sell these Coupons Compulsorily.

Please tell me why are your executives are charging this money? Who is managing this? They are clearly looting people with money.

Pvr is not providing any imax quality experience or comfort so why 50-80rs (Outside pvr at max price) popcorn is rs300in their premises you can charge upto 150 thats fine. It cost double the movie tickets every time.35rs pepsi is charged for 220-240, this is insane. Why can't govt do something about it.in maharashtra u can bring your own snacks from out side, so atleast in u. P and delhi price can also be cut on these by 50%. Please check this out.

I have seen rate of raw movie for 10:25pm show of 16/04/2019 on bookmyshow for seats j1-j2 rs.112/- each, but on counter it was rs.162/-, they are not informing us about food and beverages voucher is inclusive in this rs.162/-.
While asking for tickets on counter i had said give me tickets of rs.112/-, but without listening they issued tickets of rs.162/-.
I request you for information to be given before issuing tickets.

In the last four occasions my experience has been horrible. Unprofessional staff, without any training are kept in the counter. They take enormous time in issuing the tickets and reluctant to return the change. Communication skills are poor and last but not the least bothered to open more than two counter although in case of large queue. When tickets are issued at premium prices the service is also expected to be the same.

I booked 14 tickets (Audi-3 ticket no j-4 to j-17) from pvr cinemas of arved transcube, ranip ahmedabad, gujarat for kesari movie on dated[protected]. I didn't get ticket rewards of rs.3612. I am a privilege customer of pvr. Reason asking by ticket window person that time pvr privilege facility not available. And same is happen for my food and snacks purchase during watching movie, i complaint it that time authority and give them answer, you get your all rewards points as pvr privilege customer very soon, but it’s almost more than 15 days to go still i didn't get my rewards points back. It's a request to kindly see through this. I booked my ticket on saturday at 12:22 pm from ticket window at pvr cinemas @arved transcube plaza, ahmedabad gujarat, my register mobile no in pvr privilege customer is m: [protected], kindly please process this...

I have seen the movie of hellboy on 14/05/2019 9:50am show costs around 202.00 rupees.
Actual movie time mentioned as 9:50am but hellboy movie screening started at 10:15am, till then they are telecasting ads/trailers.
My compliant is about i have paid the amount to see the movie, not to see their ads/trailers. Why i need to see their ads/trailer if i paid the amount to see the movie.

I booked 2 tickets online from pvrcinemas of saket mall for romeo akber walter movie. My money has been deducted but i didn't get ticket worth of rs 3101. It's almost a week still i didn't get my money back. It's a request to kindly see through this. I want my money back in my bank account. I booked my ticket on saturday at 12:22 pm from my phone pe account which is linked to my number [protected]. I want my money back as soon as as possible. Kindly please address this.

A small plate of nachos with a tiny sauce cup is being charged at a ridiculous proce of 250 in pvr theatres. The actual cost would not be more than 30 or 40 rupees or max 50 rupees but they are charging over 200 rupees. Why can’t the government authorities bring the cinema canteen and food courts under a standard regulation. The middle class is suffering in every way possible. Its loot. Please do the needful