[Resolved]  PVR Cinemas — recliner seats quality bening cheap and non workable

Address: Lucknow, Uttar Pradesh, 226012

Hi i usually watch movie at pvr phoenix united mall lucknow uttar pradesh and always book for the gold section/ recliners. The quality of your seats and service is being very much comprised day by day by last 3 times the complain for the latest one is
1) the seats were halfly broken
2) cloth of seat was dirty and not stiched properly 3) recliner were not working had to change seats or get it repaired in the middle of the movie
4) ac were working slow it was hot in there
5) had to contact staff twice to make them to do something as at first they ignored. Some people don’t even know how to rise complain i’m afraid your brands goodwill is at big risk like this sir.
Last movie i went was stree
On september 7th 10:55 show
Seat number were gold 9 and 10
You can call me at [protected]

Arjun awasthi