PVR cannot create their own policy that outside items not allowed inside the theatre because as per Cinema Regulations Act 1955 there are no such restrictions and they can't just mention it in T&C of the ticket either. It is consumer right and it cannot be restricted by making company policy. As a one customer we can't fight with the employees because they are doing their job.
Was this information helpful?
No (1)
Yes (2)
PVR Cinemas customer support has been notified about the posted complaint.
Jul 02, 2022
Updated by aishwarya Changedia How this complaint being marked as a resolved unless and until it is read
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment