[Resolved]  PVR Cinemas — Security guards

We had gone to watch the movie "freaky ali" in pvr cinema at growells mall kandivili east, the tickets were of 2.50 show on screen no.4.

I am sorry to say that such a big theatre, such a management cant pay attention to the security.

When we entered the auditorium there was no one to guide us, we managed ourselves on our own.

When the movie was to start and the lights had gone off, there was much helter skelter, because people were sitting in the wrong seats and they had to shift as per their seat nos.

It was really andifficult time, i have a little problem with my legs so we had to shift from one end to other end of auditorium without light.
And this was the case with so many more people.

Certain people had to change their place at least 3 times.

It was a difficult situation.

We felt bad that if one security was not their then atleast some other should have been provided with a torch to guide the crowd, but here no one was there.

It is shameful on part of pvr cinema, the way they have conducted this rig marol
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2016
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2016
PVR Cinemas Customer Care's response
Dear Patron,

We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Customer Care: PVR Cinema
Complaint comments 

Comments

Dear Rajkumari Kantharia,

We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2432
    Pending
    0
    Resolved
    788
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information