[Resolved]  PVR Cinemas — Ticket not booked but amount debited from my account

Address:Bokaro, Jharkhand
Website:PVR cinemas

I try to book the ticket for bahuballi 2 in pvr cinemas mobile app on 27th april, while doing the booking the amount is deducted but ticket not confirmed, and again tried and happen same thing. So i lost 273*2=546 rs. Then i compliant to customer service also and they said the amount will get credit within 48 hrs but still not credicted after 3 days.
Was this information helpful?
No (6)
Yes (22)
Jun 3, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
May 02, 2017
PVR Cinemas Customer Care's response
Dear Customer(jayanthankasi),

We request you to please share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

My name is ganesh i booked 6 tickets for beast movie on 11.04.2022 but only an amount of 1300 was deducted and no tickets have booked i need an immediate action to be taken to resolve my problem
[protected]
[protected]@gmail.Com
That [censored]ers are not even tells anything clearly, we are PVR's big fan because of its hygiene, customer care but this time you guys are totally irritated us . Here after how I suppose to come to PVR...
PVR Cinemas Customer Care's response, May 5, 2017
Verified Support
Dear Paul,

We request you to please share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR
Transaction done tickets not booked

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2428
    Pending
    0
    Resolved
    787
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information