[Resolved]  PVR Cinemas — valuable things are not allowed inside pvr cinemas

I went pvr cinemas hyderabad this friday from my office. So, i had laptop and other valuable things with me. My laptop and other valuable to things were not allowed. Neither i was able to cancel the ticket nor i was allowed to take my laptop. I didnt understand when mobile is allowed why laptop is not allowed?
I was told to put laptop in baggage counter. And i dont wanted to do the same as it is my office laptop and it has lot of confidential info. So, i refused.
Who will responsible if i lost my office laptop/data in the laptop or other valuable items?
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Jan 26, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Dec 24, 2017
Updated by nagaraju.manupuri
Finally, neither I watched movie nor I put my laptop in baggage counter. And my money is not refunded. Who will give my money back? If you proactively informs the same, may be I wouldnt have booked tickets in PVR Cinemas or would have booked for tomorrow so that I can come from home without laptop.
Dec 24, 2017
Updated by nagaraju.manupuri
If laptop or any other items are not allowed, then why dont you inform before booking tickets itself just like "Only adults are allowed for this movie", "Please carry id card for A certificate movie" and "Extra cost for 3D galsses".
Verified Support
Dec 26, 2017
PVR Cinemas Customer Care's response
Dear nagaraju.manupuri,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
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