[Resolved] PVR Cinemas — wrong tickets booked

 
1 Review
 kartikey katariya on May 11, 2018
We have booked three tickets for avengers infinity war for 12 may via the pvr cinemas application on 11 may. The tickets booked were shown to be of a wrong cinema ie. Pvr naraina instead of pvr edm. We wanted to go to pvr edm, pvr naraina is very far from my residence and was not my intention to book the tickets at naraina. We dont know what to do, whom to contact. Please help us so as to resolve the issue.
Please contact us and resolve this at the earliest.

Thanking you
Kartikey katariya
Complaint marked as Resolved Jun 15, 2018

Complaint Status


[May 11, 2018] PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
PVR Cinemas Customer Care's response, May 12, 2018
Dear Kartikey katariya,

We request you to share your contact number and email ID on feedback@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments  Add a Comment     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    51%
    Complaints
    722
    Pending
    25
    Resolved
    358
    phone
    +91 88 0090 0009
    location
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    PVR Cinemas - wrong tickets booked