[Resolved] Quikr — Un working sony xperia c4 mobile

Umesh singh kushwaha

from Daman, Daman and Diu

Address:	Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230
Website:	www.kwikr.com

Dear sir
I book a sony xperia c4 by kwikr mobile previos 18/10/2016 order id[protected] when i recived mobile third party normal charger and w/o earphone, pack in normal box.
When i try mobile swith on then touch pad does not working, i just call customer care and also send kwikr e-mail... But no one response / feedback on my e-mail till time approx. 40 days.
When i call customer care they say send him snap shot and video as in mobile issue,
I send but no one feedback... I try again and again customer care then say we try in process... After approx.40 days no response and feedback... Its tottaly fraud kwikr.
Also i talk with higher officer they say next week pick up but 3 week gone, no one call to me /feedback by kwikr...
Why every time call by me, why not kwikr response...?

I want re-fund, i never shop on this fraud site... No one quick responce customer care..
Sir i also shoping on flipkart. Amzon, e-bay. Overcart, shopclause, snapdeal as i suitable and offer as my requirment - if any issue just solve by customer care 9 quick response)
But quikr is tottaly rubbish about customer care (Very slow process)

Regards,
Umesh

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May 9, 2017

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2016

Quikr Customer Care's response Hi Umesh,

We deeply regret the inconvenience caused to you. We've shared your details with our support team and they will get back to you.

Thank you.

- Team Quikr

Nov 27, 2016

Updated by Umesh singh kushwaha Till time no one update / Feedback ...
Need to process improvement as soon as possible...very late Responce by quikr.
what/why issue ----unknow
As i inform to you above other site customer care about quick Responce and action on any customer coplaints then why not kwikr site involve same.
what action by you & when will be my mobile pick up and Re-fund my payment .

Regards,
Umesh

Nov 29, 2016

Updated by Umesh singh kushwaha wrost compony after till time no shedule pik up----Full rubbish compony,
why not pick up - What problem ... After 40 days what process yaar
its tottaly nonsence kwikr...

Dear sir ...I think about FIR against kwikr cheater /Fraud...

Regards,
Umesh

Dec 01, 2016

Updated by Umesh singh kushwaha dear sir.
Nonsense kwikr is so bad, i have no more words for say that its is tottaly fraud and customer care nonsense no reply any email and no response after call ...every time call by me ...due to this i losse approx. Rs 500 mobile bill.
can kwikr team it expense.

Dec 16, 2016

Updated by Umesh singh kushwaha till time no refund ...so delay...?

Dec 26, 2016

Updated by Umesh singh kushwaha Dear sir,
As i send above mail and explan. its so shart while i many time call then communicate if i call kwikr, no one call/Feed back by kwikr fraud site/customer care ...
Till time no Refund recived after 2.5 month, if call customer care they say its in process ( Before 25 Days )
Why so late by this fraud compony...Need to action fraud kwikr site and block kwikr permanently...

kindly look in to this..
MMy mobile no. [protected]

Jan 07, 2017

Updated by Umesh singh kushwaha Congratulation bhai and Enjoy calling with kwikr care daily basis and Increase your mobile bill continues...i am same struggle for my Refund last 4 month and no one feedback by kwikr care or e mail if i call them ( Kwikr DALAL say its in Process .
What Process last 4 month .
Bhai Don"t belive on Consumer compalint As Already 5 Times complaint done for My OD no.10196481 But Till time no one solve my problem .

Kwikr is DALAL - Kwikr earn interest on our amount and also earn by customer care ( NO toll free no. ) if we call they earn something/ amont .
Regards,
Umesh
[protected] My mobile no.

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Comments

Shayan Dass

from Kolkata, West Bengal

I had submitted a add on your what'app no as per instructions however the add is not yet posted & there is no positive response herein i am very disappointed with your poor service.

Mob//[protected]
Shyan Das

Umesh singh kushwaha's [Complaint's author] reply, Dec 16, 2016

what is this