[Resolved]  Radvision World Consultancy — fake radvision world agency delhi

Address:New Delhi, Delhi, 110008
Website:www.radvisionworld.com

Hi friends i had a very bad experience with radvision world consultancy.. I started my process for german job seeker visa in december and they said that it's a 3months process once u pay the whole amount your process will start and a case manager will be allotted to u and they will help u in filling for ur visa and once u get d visa ur interview will start once selected u will fly but there are so many loopholes in the process which they never said. They even said that visa will only get cancel if only the documents are fraud. But my visa got cancel because my case manager didn't supported me well my documents were not well prepared, n my documents was missing.

Please refer to my email below for my conversation with radvision. They think that by signing a document they get an evidence and they can do anything but they are wrong.in my case i didn't get a proper from miss nidhi my case manager because of her mistake my visa got rejected so i definately need 100% refund from radvision. Abd guys the email id that u see on top i was asked by mrs sukanya to send email to info radvision id for any queries when i sent them an email i didn't received any reply because they know they are fraud and they know the mistake is in there part so they didn't had any words to reply but i will go till consumer court to escalate this i need my whole money back. Radvision was paid to help me with complete documentation which they didn't do. I sent all my documents by post to radvision my case manager nidhi if she found my cover letter is missing she should have prepared for it because radvision was paid for it and they knew that the cover letter was the most important document. She send me the document without the cover letter and ask me to open on the day of my visa interview i ask her do i need to do anything she just said no. So i guys can't play with the lives of poor people u have to pay for it. Can contact me at [protected] or can email me at [protected]@live.com

Email below for reference:-

Cc

From: sarita sinha
Sent: tuesday, july 25, 2017 6:09 pm
To: [protected]@radvisionworld.com; sukanyaradvision world; sukanya. [protected]@gmail.com; 'rohan kapoor'
Subject: fw: response to your refund request

Hi mam,

I already sent an email to info email id but didn't received any response. Can you please send me the owners details. I will be filling an fir against the company's name because it's not my fault at all completely radvision mistake due to which i am loosing my money which i will not tolerate. I will goto whatever extent i need to but i will get my money back. I am not going to leave.

Regards,
Sarita sinha
From: sarita sinha
Sent: monday, july 24, 2017 12:57:37 pm
To: [protected]@radvisionworld.com
Cc: [protected]@radvisionworld.com
Subject: re: response to your refund request

Dear team,

I am still waiting for your response on the below email. Please provide me the company's owners details as required by my local police and my advocate.

Regards,
Sarita sinha
From: sarita sinha
Sent: thursday, july 20, 2017 5:19:49 pm
To: [protected]@radvisionworld.com
Subject: fw: response to your refund request

Hi team,

Request you to kindly look to the below email and assist according.

Regards,
Sarita sinha
From: sukanyaradvision world
Sent: thursday, july 20, 2017 2:27:03 pm
To: sarita sinha
Subject: re: response to your refund request

Dear sarita,

Greetings of the day!!!

In reference to your above email please be informed that you can raised your concern to this email [protected]@radvisionworld.com.

Thanks & regards
Sukanya chhabra (Immigration manager)

Radvision world consultancy services llp
501, 5th floor, padma tower -2, rajendra place
Near b. L. Kapoor memorial hospital nearest
Metro station : rajendra place new delhi - 110008
Website : www.radvisionworld.com
E-mail id : [protected]@gmail.com

Contact no :[protected]

On wed, jul 19, 2017 at 4:49 pm, sarita sinha wrote:
Dear team,

Thank you for your email.

However you guys cannot play with the lives of the candidates you guys have wasted my time my money not proper service nothing because of the mistake of radvision why should candidate would suffer. It means you guys are doing the same with other candidate as well and making money and playing with the lives of other candidates as well which is fake. You guys are not even aware that you guys have played with the right candidate and from where i come from i have bad financial condition but that does not mean that you guys can do anything. Just one complain may lead to shut down of your company and your license can also get sealed because as per the fir process i also need to speak to the owner of this company can i get his/her name email id and the contact no. So that we can send a fir report on his name so that he is aware what is going on the backend.

Regards,
Sarita sinha

From: legal
Sent: wednesday, july 19, 2017 4:15:58 pm
To: 'sarita sinha'
Cc: 'rohan'; 'sukanyaradvision world'
Subject: re: response to your refund request

Dear sarita,

Greetings of the day!!!

We completely respect your decision as you have all rights to take any action in your favor. Further, please be informed that we already have escalated our final decision to you in all our previous e-mails in response to your refund request.

Thanks
Legal team

From: sarita sinha [mailto:[protected]@live.com]
Sent: monday, july 17, 2017 10:34 pm
To: legal
Cc: 'rohan'; 'sukanyaradvision world'
Subject: re: response to your refund request

Dear team,

Thank you for your email.

You are exactly correct on your part but you can't ignore the fact that your employee miss nidhi she knew that my cover letter was missing i send all my hard copies to her upon checking my documents if she found that the cover letter is missing then it was her job to arrange for a cover letter and she didn't do that, as everyone is aware that the cover letter is placed just after my application form she arranged my file accordingly and she sent it to me through post on the day of my visa interview the lady ask me where is the cover letter i said let me check (When nidhi send me the documents through post she ask me not to open and see just take it as it is to the embassy and open there) n wen i found that there was no cover letter into it they asked me to prepare one in that cover letter they ask me to mention my experience qualifications and also that i have a baby and how i will be taking care of my baby if i move abroad. I mentioned everything. On that basis my visa got rejected because i mentioned that if i get a job n if my company gives me dependent visa i can bring my baby there and take care of her. If i have paid so much money to radvision then it was radvision responsibility to take care of my file and arrange for all my documents then why my cover letter was not ther why it was missing??? Do you guys think that we know from before that how to apply for a visa and what documents are required if i would know from before i could have done it on my own i am not a fool that i will pay so much n on top of paying i will not get proper service. If miss nidhi would have taken care of my application before properly then this would have not happen. My second visa interview they didn't ask much about my baby just who is going to care of your baby i said there are many people at my home who can take care of my baby n my husband i said they have there own family business. And nothing else but they rejected again on the basis of the previous statement (That i mentioned on my hand written cover letter in the beginning because nidhi didn't provided me the cover letter and also didn't allow me to check the documents which she had courier it to me) that i will be taking my baby n my husband there. So again i am repeating myself that this all happened because i miss nidhi from radvision didn't provided me with complete documents and also proper service was not given as mr rohan is also aware about this that miss nidhi she was very rude to me but i still kept quiet just because i wanted a job but now it's my last request to the refund department and the higher mangement and also the ceo of the company to accept my refund request and process my refund otherwise i would be bound to take a legal action. Secondly i kept on asking before paying to the staffs of radvision that what are the grounds on which visa can get rejected the response was only if the documents are fake. So none of my documents were fake. But there were so many loopholes in the process never before we were informed that i have to apply for a job seeker visa and if visas gets rejected then no job no immigration no refund but yes i was definitely informed by radvision that within 3months i will get a job after making a payment a case manager will be assigned he/she will take care of my documentation my process will start soon they will help with each and every documents and you will get a visa your interview will start and you will get a job and then u can fly why??? You guys are not informing the right thing to your clients. Why??? So many loopholes.??? You guys have wasted lots of my time my money n at the end no job. So radvision didn't provided me better support and for that i will suffer no. You guys need to pay for it. I can't wait much for the refund i need my entire money back by end of this week no matter what. You guys can escalate this to higher management i don't mind but i want my money back if you guys are not refunding me my money then i will be bound to file an fir against radvision i can goto consumer court and i will get my money back from radvision. If i would have got proper support proper service proper documentation from miss nidhi regarding my cover letter in the beginning n then if my visa would have got rejected i would never chase for refund but this is not my mistake it's radvision mistake so why should i suffer for it i belong to a very low middle class family and i know how i manage to get this money for this job n now because of radvision mistake my money is lost no no no. You guys need to refund me back the whole amountasap

Waiting for your immediate response.

With warm regards,
Sarita sinha.
From: legal
Sent: monday, july 17, 2017 1:28:03 pm
To: [protected]@live.com
Cc: 'rohan'; 'sukanyaradvision world'
Subject: response to your refund request

Hi sarita,

Greetings from radvision world,

Hope you are doing well!!

We have received your request for refund. You have started the process with us on 14/12/2016 for germany temporary resident work visa.
All the legal formalities we have done like legal agreement, invoice etc. We have released the document checklist to you for germany process on 27/12/2016.
As of now you are asking for refund as you have gone for the embassy interview. Unfortunately, your visa application got rejected by the embassy twice on the miscellaneous reasons and you were unable to convenience them and its completely embassys decision whether there will be rejection or approval of visa.
In above scenario radvision is not liable for any refund. Also, it is to mention that when you enrolled with radvision its clearly mentioned in the agreement duly signed by you that there will be no refund if file goes on hold and gets rejected.

Legal agreement which was duly signed between you and company, clauses are as follows:-
Schedule 4 refund policy
? Consultation fee for germany job seeker visa is non-refundable.
? There is no refund in case of visa rejection or file goes on hold.

Schedule 5 non-refund policy
? No refund if file goes on hold or gets rejected. The consultant shall not be liable for any delay on part of govt. Authorities and foreign embassies.

So as per the clauses described above, radvision is not liable for any refund in case of visa rejection by the embassy.

Legal department
Radvision world consultancy services llp
501, 5th floor, padma tower-2, rajendra place
New delhi-110008 (Landmark b. L kapoor hospital)
Website:www.radvisionworld.com
Email: [protected]@radvisionworld.com
Monday to friday:9:30am to 6pm
Saturday:9:30am to 3pm
Note: company registered with ministry of corporate affairs (Mca), govt. Of india
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Sep 5, 2017
Complaint marked as Resolved 
RadVision World Consultancy customer support has been notified about the posted complaint.
Jul 28, 2017
Updated by Sweety saluja
How come my complain is marked as resolved I need my money back
That I have paid to Radvision.
Please refer to the email below regarding the payment confirmation.
I need justice to this they cannot play with life of poor people.i need my money back.

Invoice From Radvision World
A

accounts <[protected]@radvisionworld.com>
Wed 12/14/2016 3:39 PM
Inbox
To:
[protected]@live.com;
Cc:
'Rohan' ([protected]@radvisionworld.com);
Back_Page.pdf
541 KB

Saritasinha_invoice.pdf
235 KB

Show all 2 attachments (776 KB) Save all to OneDrive - Personal
Evernote
Hi Sarita,

Greetings From Radvision World!!!

Hope you are doing well!!

Your payment amount of Rs. 35, 000/- INR dated 14/12/2016 has been confirmed for Germany Job Seeker Visa.

We are sending the Invoice Receipt in the favor of your payment. Please find attachments.



Accounts Department
Radvision World Consultancy Services LLP
501, 5th Floor, Padma Tower-2, Rajendra Place
New Delhi-110008 (Landmark B.L Kapoor Hospital)
Website:www.radvisionworld.com
Email:[protected]@radvisionworld.com
Monday To Friday:9:30AM to 6PM
Saturday:9:30AM to 3PM

Note: Company Registered with Ministry Of corporate Affairs (MCA), Govt.Of India
Jul 28, 2017
Updated by Sweety saluja
How come my complain is marked as resolved I need my money back
That I have paid to Radvision.
Please refer to the email below regarding the payment confirmation.
I need justice to this they cannot play with life of poor people.i need my money back.as per there agreement signed by me says that if the visa gets rejected by the embassy or goes on hold then no refund which I understand but the actual fact is my visa got refused by the embassy because Radvision didn't helped with my proper documentation my cover letter was missing it was there responsibility to arrange for my cover letter because I had send all the hard copies to them thru post they returned the hard copies of my documents thru post as well just 2days before my visa interview when I went to for the visa interview to the embassy I found my photographs were missing my cover letter was missing because of my cover letter my visa got rejected because I didn't knew what a cover letter is and the embassy aaj me to prepare a hand written cover letter I didn't even knew what to mention and what not to mention and I mentioned everything what ever they asked me to like my education my experience and why I am flying and what about my baby and my husband as per my Malaysian visa I got dependent visa for my husband in the same way I mentioned that if a get a visa from the employer then I can request for a dependent visa for my husband and my baby because of this reason my visa got rejected twice though this was mention only in the 1st cover letter of my visa interview but again for the second time they rejected the visa on the same grounds so why should I be penalised for this it was Radvision responsibility to arrange for my documents and proper filing because o have paid them for it but they didn't provided me with better service.i need my money back that's it otherwise I will goto consumer court I need someone to talk to me and refund my entire money back because of them I have wasted lots of time money and no job I have a daughter and she is just 10months old and I also need to take care of her and 35000rs really matters a lot for me.

Invoice From Radvision World
A

accounts <[protected]@radvisionworld.com>
Wed 12/14/2016 3:39 PM
Inbox
To:
[protected]@live.com;
Cc:
'Rohan' ([protected]@radvisionworld.com);
Back_Page.pdf
541 KB

Saritasinha_invoice.pdf
235 KB

Show all 2 attachments (776 KB) Save all to OneDrive - Personal
Evernote
Hi Sarita,

Greetings From Radvision World!!!

Hope you are doing well!!

Your payment amount of Rs. 35, 000/- INR dated 14/12/2016 has been confirmed for Germany Job Seeker Visa.

We are sending the Invoice Receipt in the favor of your payment. Please find attachments.



Accounts Department
Radvision World Consultancy Services LLP
501, 5th Floor, Padma Tower-2, Rajendra Place
New Delhi-110008 (Landmark B.L Kapoor Hospital)
Website:www.radvisionworld.com
Email:[protected]@radvisionworld.com
Monday To Friday:9:30AM to 6PM
Saturday:9:30AM to 3PM

Note: Company Registered with Ministry Of corporate Affairs (MCA), Govt.Of India
Jul 28, 2017
Updated by Sweety saluja
Plz plz plz this is very urgent and I want someone to look into this seriously without any delay
Jul 29, 2017
Updated by Sweety saluja
Apart from this amount which is there on the invoice I also paid for accommodation.i even need my accommodation money back .
Jul 29, 2017
Updated by Sweety saluja
I want to know who has marked my complain as resolved can anybody answer to me ?????????otherwise I m gonna to file a case in consumer court.my money is yet to be refunded I need my money back...
Verified Support
Aug 04, 2017
RadVision World Consultancy Customer Care's response
Dear Ms. Sarita Sinha,

This response is with purpose to address all your concerns raised. You have wrote us on 24th July 2017 and got response from us on 26th July 2017 but still you are saying that our team is not addressing your complaint. Kindly be advised as we have gone through your case history you mentioned that our representative did not informed you about cover letter but as per our records when your case manager sent you the application feedback email it clearly states that your cover letter and some other documents are pending (attached is screenshot of that email for your reference) as your case manager can assist and guide you to how to prepare your cover letter but you have to prepare your cover letter at your own and in your own words as Embassy person can ask you to write the cover letter in front of them to check whether you have written at your own or not. In the very first email our case manager shared with you there is was an attachment of sample cover letter. Secondly, you are claiming that you have received your documents on the day of your visa interview why because you only informed her to send your documents to Ranchi and due to Holi festival courier got delayed by one day and in that one day you left for Kolkata. Since, your case Manager advised you to get your courier in Kolkata address due to festival there was high possibility of courier getting delayed bit in vain (attached a screenshot for your reference) she advised you to take your courier at Kolkata address only but you were quite adamant that you want it at your Ranchi address only. Further, you scheduled your visa interview with Kolkata Embassy with your own choice of date and did not informed to your case Manager that you are going to schedule your visa interview on these particular dates after sending an email to the embassy you informed her which was to be done initially.

After attending your visa interview they accepted your file and later the same got rejected on basis of miscellaneous reasons for ex :- that you have not cleared your intentions to them, your motivation was not clear, how will you search a job over there so there are several factors that an officer considers before they approve or deny your request which includes your body language, body posture, attitude, language, etc. Thirdly, as you have mentioned that our Counsellor has not informed you that you have applied for job seeker visa on the very first call, emails and agreement too it is clearly mention that you have applied for Germany Job seeker visa and there is no possibility of confusion over here. Moreover, the counsellor told you that this process will take 3-4 months of time and within 3.5 months your case manager scheduled your interview with the embassy.

After receiving the rejection you put allegations to our case manager that they did not prepared your cover letter and did not guided you well and for that reason your application got rejected. Thus, you requested for change of case manager though it is single submission application on humanitarian ground and on personal request of our grievance manager we changed your case manager and restarted all your process from the very beginning. Later, your new case manager assisted you for case and then we scheduled your interview, again your visa application got rejected on the basis of same reasons as both the rejection letters’ are likely to be same. After receiving the rejection you were seeking for refund and the same was denied from our legal team on receiving denial you started to threaten us via emails that you will file FIR and defame our company intentionally.

To add on, if you are ready to talk & discuss the things we can entertain your request but if it is all about threatening us and intentionally trying to defame the company goodwill you are free to take your decision because than company as well will answer you legally but, if you really wish to talk to and discuss your concerns you need to be patient and do not need to threaten us unnecessarily since we never denied to offer you any of our services or solutions to your queries and have always been readily available for you.

We would sincerely advise you to stop doing all these things otherwise we will have to take legal action against you under Delhi Jurisdiction.

To conclude :-

In the above conclusion as our staff always assisted you with proper guidance and with the best of our services. To accept or reject the visa is totally at embassies sole discretion and an individual or group of people cannot intervene in their decision. They have rejected your visa for the reason that you have not clear your intentions to them that after reaching to Germany you will not invite your husband and Child to join you in Germany, etc.

We appreciate your understandings.

Thanks & Regards
Radvision Team

Aug 11, 2017
Updated by Sweety saluja
This is not true earlier my case manager was Nidhi she didn't helped me all the supporting documents that I should carry to embassy and because of my cover letter which was the most important document my visa got rejected bkas I didn't knew what a cover letter is and how to prepare it.as u say that it should be prepared on our own because we have to put our personal information but all my documents I have sent thru courier to Radvision if she found that my my cover letter is missing she should help me in preparing a cover letter in the same how second case manager Sukanya did it for me I provide the same but informative to Sukanya that I did to Nidhi but my question how cum Sukanya Radvision staff was able to prepare a cover letter with all the information and Nidhi couldn't do it because she herself don't know what a cover letter is if she would have know then could have helped me because I am paying for Radvision to arrange for my documentation.secondly I didn't had any permanent address or safe address where I can ask her to send my documents that she has arranged for the visa interview so I requested her to sent it to my personal address to chirkunda Dhanbad which is mentioned on my passport I received my documents on time and I was again travelling from my hometown to Kolkata I spoke to Nidhi when I was standing on the railway station I ask her do I need to do any thing she said no don't open the courier take it to the embassy and open it there all the documents are there and because my cover letter was missing they asked me to prepare one o prepared it but I didn't know what I should write and what I should not so wrote whatever came in my mind n den dey found my photographs was missing again I went out of the embassy had pictures in a hot sunny morning came back to embassy gave them my pictures and den they accepted my application so again when I send my courier consisting my documents to Nidhi my pictures wer also there but she claimed that no pictures were sent this case manager was very rude throughout and not at all helpful I keep this informing to me Rohan Kapoor who is the consultant of Radvision whom I spoke in the very beginning when I Shaw Radvision posts for abroad jobs thru Naukri.com so now just because of Nidhi negligence and bad work bad service I lost my time my job and my money I know my time will not come back I am not going to get a job but I need my money back if I would have got the same service that I got from my second case manager Sukanya then this would not happen but I lost because Nidhi didn't provided me proper service so I need my money back I couldn't reply immediately because I was not well.
Aug 12, 2017
Updated by Sweety saluja
Lastly before signing an agreement my first point of contact was Rohan Kapoor I ask him regarding the refund then he said that that if visa gets rejected then no refund I ask him what are the reason fir visa getting rejected he said only if it documents are fraud then I sad that all my documents are genuine then he said that relax don't get worried your visa will not get rejected inspite of that I asked him if let say my visa gets rejected for any other reason then will there be any refund he said be relax even if your visa gets rejected don't worry some amount we do refund because so don't worry that it will not be refunded bkas he said we r a good brand and also registered under ministry of corporate affairs so we definitely understand our clients so don't worry just pay for it and start the processing so in this case if it would be my fault I would have never chase for money but it's not my mistake I didn't get proper service from Nidhi she didn't provided me proper support even Rohan is an evidence of this because I keep on informing to Rohan each and everything and he really supported me but though he was not my case manager so he couldn't help me much with the documentation part I really need my money back I have lost my time my money my health my job I have been jobless fir such a long time just expecting that after 3months I will get a job but I didn't receive anything and none was my mistake because the same service was provided by Sukanya and why not Nidhi if Nidhi was not trained on the cover letter she was not supposed to be assigned as my case manager you guys played with my life I need my money back.
Aug 12, 2017
Updated by Sweety saluja
Whoever is reading my messages on consumer complaints who ever is taking care of this site request you to please ask Radvision to return my money back because while reading my messages you can also understand that it's not my fault so request you to please give mercy on me and put a full stop to this conversation now because I m myself not that well completely into depression because of this fraud that happen to me because I never even thought that a company which is registered under Ministry of corporate affairs can also undergo these kind of things where there staffs are not properly or equally trained.request you to ask them to refund my money back and I would also like to inform that I have 10 months old daughter and I also need to take care of her if due to this depression if anything happens to me then my daughter will not get a second mother to take care of her.so please help me I beg you please help me because the amount that I have paid to Radvision is a very big amount for me because I belong to a very down middle class family ...this message is for who is taking care of this website and protecting people from fraud.if you don't believe you can see my picture as an attachment.

Thanks & regards,
Sarita sinha
[protected]

Aug 12, 2017
Updated by Sweety saluja
There are hospitals prescriptions as well just for a bit my eye was saved otherwise I would have lost my eye.plz request you to ask Radvision to return my money back because if there improper service I m in depression today I would have lost my eye but 2stich saved me.plz help I beg

Aug 12, 2017
Updated by Sweety saluja
This is another prescription

Complaint comments 

Comments

Friends don't trust this company they are making dull very conveniently as per their sweet voice. After send the CV they will evaluate your profile yes you are eligible for that designation, not only CV they will say each and every step yes you eligible for canada Australia germany. But whenever you submit the money at this company they will change the colour like chameleon. And the agreement paper if you see before paying the amount never you pay cause every stanzas has written clearly in company favour and that kind of invoice will make everyone who are malfunctioning. Just paid the amount they will show you the back page of this sheet which your mind will be abstraction for prolonging your case through this company. Trust me friend i have massive idea regarding immigration even i spoke to this lady if the Germany providing 3-4 lac per month so why you working within low wages at india why you are not moving to Germany. Actually they know very well how to convince the people and how to make fool people. I'm really disappointed after pay the money though my elder brother was insisted don't pay such a single rupee despite that i was broken obstacle my brothers plea. Now what to do against the company i know and i will take legal action. I asked twice for return my money they denied not possible to return. Who are really interested to migrate in another country like Germany Australia or Canada I'm requesting those people please the consulate website there has briefly described about what are documente required and procedures. I can do everything to get my money so this is the first step and would like to sujjest all unconscious people who are going to trap inside the radvision ditch. I don't know why these company doing like this, earn honestly and leave honestly this is policy's but this abandoned people snatching money like peevish dacoit. Friends job seeker is not an easy process to get approval instead for this process i would like to tell go to the consulate directly they will guide and find the location of consulate through internet. By this coming Monday i will start my case file through my home pleader and whatever money required i will spend to revert my deposit money.

Please friends stay away from these people and don't pay such a single rupee. I have abroad experience in different countries like dubai, kuwait.
For further query please ping me don't hesitate to contact at any time!!

Sujit das

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    RadVision World Consultancy Phone
    +91 99 9072 2884
    +91 11 6555 4182
    RadVision World Consultancy Address
    501, 5th Floor Padma Tower-2, Rajendra Place, New Delhi, Delhi, India - 110008
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