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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 71

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S
Saideekshith
from Chilakalurupet, Andhra Pradesh
Feb 1, 2021
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Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement
From the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared Bk, the daily profit of 15 and 160rs per day total profit is 1350 for 300 investment and 14400 for 3000 investment for 90days lease, And didn't provide me services perfectly as It promised me, But it cheated me and scammed and runaway with my money . I invested my money in Shared Bk because it connected to gateway razor pay, so please refund my amount in my account as soon as possible
+2 photos
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    S
    Sharda1
    from Jaipur, Rajasthan
    Feb 1, 2021
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    I made a transaction via razorpay on 21st January 2021 for an IRCTC Ticket booking. Money was debited from my account but ticket was not booked. I have still not received the refund. Kindly help.
    +1 photos
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      G
      gani6746
      from Hyderabad, Telangana
      Feb 1, 2021
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      Kothapeli srija
      I have taken 1 share in 15000/- rupees
      In one day 850/- rupees profit, By Razorpay company was making withdraw payment so I trust this company shared Bk. But now gone away this company my amount was blocked so pls refund my amount as soon as possible.
      Name - kothapeli srija
      Phone - [protected]
      Gmail - [protected]@gmail.com
      Razorpay customer support has been notified about the posted complaint.
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        H
        Harish Katkuri
        Feb 1, 2021
        Resolved
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        Resolved

        I had purchased shared bicycles from shared bk so iam investing 48838 that agreement 90 days but cheated after 30 days block company website they are unable to respond.can you check this issue below attached screenshots for paid.please can you refund money
        +7 photos
        Feb 3, 2021
        Complaint marked as Resolved 
        Hi sir, I got message and QR CODE from [email protected] These is fake or genuine mail Can you check this We have Receive the Acknowledgment Application Against Refund INR. 48, 838 to your Account With Compensation /- Approval Against Fraudulent Wrong - ACTIVITY ON Razorpay With, NPCI BANK SERVER. As we Have Received the confirmation to update refund Compensation Amount in The Account of YOUR in order to Withdraw the Case Against fraudulent activity with Razorpay, Please Find The attachment Of your Self settlement QR CODE & Kindly Submit The Settelment By it self Through scaning your Self settelment QR via Any UPI APP In order to get Update your Amount in to your Account Source By Following RBI NPCI PROTOCOL.
        Razorpay customer support has been notified about the posted complaint.
        Feb 02, 2021
        Updated by Harish Katkuri
        We have Receive the Acknowledgment Application Against Refund INR. 48, 838 to your Account

        With Compensation /- Approval Against Fraudulent Wrong - ACTIVITY ON Razorpay With, NPCI BANK SERVER.

        As we Have Received the confirmation to update refund Compensation Amount in The Account of YOUR in order to Withdraw the Case Against fraudulent activity with Razorpay,

        Please Find The attachment Of your Self settlement QR CODE
        &
        Kindly Submit The Settelment By it self Through scaning your Self settelment QR via Any UPI APP In order to get Update your Amount in to your Account Source By Following RBI NPCI PROTOCOL.
        I got message and QR CODE from [protected]@accountant.com
        These is fake or genuine mail

        Feb 02, 2021
        Updated by Harish Katkuri
        Hi sir, can you resolve my issue, check my above complaint help me refund money from razorpay
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          Y
          Ysb Perla
          Feb 1, 2021
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          Address: Suryaraopeta, Panchayathi street, kakinada

          Hello there
          I purchased shared bk plan and invested my monHelloey in that according to shared BK agreement.
          ''from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared Bk.the less period is 90 days, the daily profit is 160 rupees and the total profit is 4800 rupees ".and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account,
          Please refund my money in my account as soon possible .
          Name.perla nanchari
          Investment date.[protected]
          Cheated date.[protected]
          Email Id. [protected]@gmail.com
          Transaction id.T2101121659548005075108
          +1 photos
          Razorpay customer support has been notified about the posted complaint.
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            K
            Kiran K Prasad
            from BENGALURU, Karnataka
            Feb 1, 2021
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            Address: Delhi

            Hi Razorpay Team,

            I had made a payment of Rs.30, 000 Rs.30, 000 & Rs.3000 as attached to sharedBK through your razorpay platform but now sharedBK( www.ciciseo.com) link has stopped working without any prior notice and provided merchants are unavailable to reach out and no more provides the services as promised and i had made this payment since razorpay is a TRUSTED gateway and i believed razorpay onboards authorized, VERIFIED merchants but in this case i see razorpay has onboarded multiple fraud merchants without verifying their business details and facilitated online payments to them hence this caused me a huge loss of Rs.63, 000 in total. Since this is a clear mistake committed by razorpay, kindly consider this on priority and provide my REFUND to the payment source at the earliest.

            Regards,
            Kiran
            [protected]@gmail.com
            [protected]
            +3 photos
            Razorpay customer support has been notified about the posted complaint.
            Feb 01, 2021
            Updated by Kiran K Prasad
            I did not receive any response to my compliant yet, could you please escalate this issue in getting my refund back to the source payment.
            Feb 02, 2021
            Updated by Kiran K Prasad
            When can i expect my refund
            Feb 03, 2021
            Updated by Kiran K Prasad
            I haven't got any response from razorpay still so can you followup with razorpay and help me in getting my refund ?
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              P
              Pesara Suresh
              Feb 1, 2021
              Resolved
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              Resolved

              Complain

              Hello There
              I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
              “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 166500 Rupees".
              and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
              Please refund my money in my account as soon as possible.
              Name:GADDALA RAVIKUMAR
              Investment Date :[protected]
              Cheating Date :[protected]
              Email iD : [protected]@gmail.com
              Transaction Id:[protected]
              +1 photos
              Aug 14, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 09, 2021
              Razorpay Customer Care's response
              Hi Suresh,

              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026184] for us to assist you on priority.

              Regards,
              Sreenivasa.
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                T
                tejesh patnalala
                from Visakhapatnam, Andhra Pradesh
                Feb 1, 2021
                Resolved
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                Resolved

                Address: Dr no 60-32-185, Janatha colony Malkapuram
                Website: www.ciciseo.com/h5/pages/register/register?invcode=641982 razorpay.com

                Hi There,

                I purchased bk Shared plans and invested 64999 rupees
                As per agreement from the date of purchase I will get 4500 every day for 90days but didn't provide any services but it cheated me scammed me and run away with my money
                I invested my money in bk Shared because it connected to trusted gate way razor pay please refund my money to my account
                Account Number is[protected]
                Please refund my money to my account as soon as possible
                Name : Tejesh Kumar Patnala
                Investment date : 13th and 15th of Jan '21
                Cheating date : 26th Jan' 21
                Email id: [protected]@gmail.com
                Transaction ID
                +4 photos
                Aug 14, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Feb 09, 2021
                Razorpay Customer Care's response
                Hi Tejesh,

                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026122] for us to assist you on priority.

                Regards,
                Sreenivasa.
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                  V
                  vallabaneni
                  Feb 1, 2021
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                  Hii
                  There I purchased shared bk plan I invested my money according to their rules. According to their rules I invested 3000 as per rules they give us 160per day like 90days. They give money 12days. And u didn't even withdraw money to my bank account. They take my money and runaway
                  So please refund my money as soon as possible to my account. I paying money through the trusted gateway razorpay so please refund the money as soon as possible
                  Name :Vallabaneni Ramakrishna
                  Invested date :9jan2021
                  Cheating date :25jan 2021
                  Transaction id :T2101091112251769019994
                  Email :[protected]@gmail.com
                  +1 photos
                  Razorpay customer support has been notified about the posted complaint.
                  Feb 05, 2021
                  Updated by vallabaneni
                  Please refund my money as soon as possible. I lose my money through you. The reason only you.. Please refund the money as soon as possible to my account @Razorpay
                  Verified Support
                  Feb 09, 2021
                  Razorpay Customer Care's response
                  Hi Vallabaneni,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026059] for us to assist you on priority.

                  Regards,
                  Sreenivasa.
                  Feb 09, 2021
                  Updated by vallabaneni
                  Transaction id : T2101091112251769019994
                  Name :rama Krishna
                  Mobile number :[protected]
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                    P
                    Pavan s gowda
                    Feb 1, 2021
                    Resolved
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                    Resolved

                    I had purchased shared bk plan and invested my money in that according to Shared BK agreement, .
                    "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees".
                    And they did not provide me services perfectly as it was promised to me, but they had cheated and scammed me and runaway with my money. I had invested my money in shared BK because it was connected to trusted gateway razor pay, so please refund my amount in my account.
                    Please refund my money in my account as soon as possible.
                    +1 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 09, 2021
                    Razorpay Customer Care's response
                    Hi Pavan,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026001] for us to assist you on priority.

                    Regards,
                    Sreenivasa.
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                      Y
                      Yogeswara Rao Yadla
                      Feb 1, 2021
                      Resolved
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                      Resolved

                      Address: Parvathipuram

                      Service for the equipment pursued by shared bike tha less period is 90 days tha day profit 15 rupees tha total profit is 900 rupees
                      didnt provid me serves perfectly as it
                      Promised dut it cheated me end scammed it runway with money . Invested money in shared bike because it completed with rozorpay
                      Please refund my amount in my account
                      +3 photos
                      Feb 5, 2021
                      Complaint marked as Resolved 
                      I have paid payment did not get
                      Razorpay customer support has been notified about the posted complaint.
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                        S
                        Sandeep kasa
                        from Tirupati, Andhra Pradesh
                        Feb 1, 2021
                        Resolved
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                        Resolved

                        Hello there I purchased shared mp plan and invested my money in that according to shared mp agreement. "From the date of rental powerbanks investors will be provide rental services for the equipment purchased by shared MP. The less period is 90 days, the daily profit is 25 rupees and the total profit is 2250 rupees".and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and run away with my money, i invested my money in shared BK because it connected to trusted gateway rozorpay, so please refund my amount in my account, please refund my money in my account as soon as possible
                        Name:sandeep kasa
                        Investment date: 25 January 2021
                        Email ID: [protected]@gmail.com
                        Transaction ID:T2101250600146491944404
                        +4 photos
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 09, 2021
                        Razorpay Customer Care's response
                        Hi Sandeep,

                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5025907] for us to assist you on priority.

                        Regards,
                        Sreenivasa.
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                          M
                          Mehar Giri Teja
                          Feb 1, 2021
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                          Hello there I purchased a shared bk plan and invested my money in that according to shared bk agreement. From the date of rental, bicycle investors will provide rental services for the equipment purchased by the shared BK. The lease period is 90 days, the daily profit is 160/- rupees and the total profit is 14, 400/- rupees. And didn't provided me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in the shared BK because it is connected to trusted gateway ROZORPAY. So please refund my amount in my account as soon as possible.
                          Name : K. MEHAR GIRI TEJA
                          Investment Date : 16 December 2020
                          Cheating Date : 19 January 2021
                          E-mail I'd : [protected]@gmail.com
                          Transaction I'd : T2012161659316779164975
                          Razorpay customer support has been notified about the posted complaint.
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                            B
                            Bunnystark
                            from Hyderabad, Telangana
                            Feb 1, 2021
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                            Address: Shared bk

                            I've invested 30k in shared bk company and its a fake company
                            Razorpay customer support has been notified about the posted complaint.
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                              E
                              Eslavath Roshan
                              Feb 1, 2021
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                              Lost money in a fraudulent transaction. I've lost more than 70k
                              Razorpay customer support has been notified about the posted complaint.
                              Feb 04, 2021
                              Updated by Eslavath Roshan
                              Email:[protected]@gmail.com
                              Account number:[protected]
                              IFSC: SBIN0001069
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                                S
                                Sriram23
                                from Hyderabad, Telangana
                                Feb 1, 2021
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                                Hello There
                                I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                                and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                Please refund my money in my account as soon as possible.
                                Name. Sriram
                                Investment Date ……………..
                                Cheating Date
                                Email iD
                                Transaction Id
                                +1 photos
                                Razorpay customer support has been notified about the posted complaint.
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                                  A
                                  ankur10101
                                  Feb 1, 2021
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                                  Sir,
                                  I placed an order for a PortoBlend portable juicer blender on 01/01/2021, the order number for which is #3429. I am unable to contact their customer care via email as the address is unreachable/invalid.
                                  I was able to track the package a few days back when it showed that the package was in transit to India. Now that tracking site is unreachable/invalid. When I try to go to the tracking site the message is displayed "Site currently unavailable"
                                  Transaction i.d - P2101012147425797730701
                                  +3 photos
                                  Razorpay customer support has been notified about the posted complaint.
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                                    B
                                    bhaskarsarma77
                                    Feb 1, 2021
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                                    I invested in shared bk app through razorpay .but cheated.now please refund my money to my account.my transaction ids are

                                    T2101041937293394856779,
                                    T2101041927295144461335,
                                    T2101020940003856155840,
                                    T2012131808201319969656,
                                    T2012122116437498823499,
                                    T2012112145069863240891,
                                    T2012112114521716542467,
                                    T2012110002026553905745,
                                    T2012072024126591395228,
                                    Razorpay customer support has been notified about the posted complaint.
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                                      N
                                      Nagendra@333
                                      Feb 1, 2021
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                                      Address: Kollegal

                                      Fraudulent activitie in my account and I am lost my money in your company
                                      +1 photos
                                      Razorpay customer support has been notified about the posted complaint.
                                      Feb 01, 2021
                                      Updated by Nagendra@333
                                      Fraudulent activitie in my account and I am lost my money in your company

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                                        M
                                        Monimay Jana
                                        Feb 1, 2021
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                                        Hello
                                        There I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                        “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                                        and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                        Please refund my money in my account as soon as possible.
                                        Name - Monimay Jana
                                        Investment Date - 04/01/2021, 14/01/2021, 17/01/2021
                                        Cheating Date - 25/01/2021
                                        Email iD - [protected]@gmail.com
                                        Transaction Id[protected],[protected] and[protected]
                                        +3 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        Please refund my money in my account as soon as possible.
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