Claimed

Razorpay Complaints & Reviews

razorpay.com

2.8

Updated: Apr 4, 2026

Complaints 3556

Resolved

1904

Unresolved

1652

Good! Razorpay values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Razorpay step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Razorpay

Razorpay reviews & complaints page 71

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.

Name: Bishnoi Sunil

Investment Date : December 20 2020

Cheating Date:- 19 January 2021 Email iD: [protected]@gmail.com

Transaction ID :[protected]

Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2021

Razorpay Customer Care's response Hi Bishnoi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026267] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Banglore

I am sujan B N, invested RS 9000 in sharebk through rozarpay, but the sharebk application is not working . Please return my 9000 RS to my account.

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir/Madam,
I purchased Shared BK Plan and invested Rs 300 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for 300plan investor will get Rs 15/day for 300 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 300 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

Thanks and Regards

Invest Dates

09th Jan 2021 Rs 300
Scammed Date 25th Jan 2021

Website www.ciciseo.com

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement
From the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared Bk, the daily profit of 15 and 160rs per day total profit is 1350 for 300 investment and 14400 for 3000 investment for 90days lease, And didn't provide me services perfectly as It promised me, But it cheated me and scammed and runaway with my money . I invested my money in Shared Bk because it connected to gateway razor pay, so please refund my amount in my account as soon as possible

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I made a transaction via razorpay on 21st January 2021 for an IRCTC Ticket booking. Money was debited from my account but ticket was not booked. I have still not received the refund. Kindly help.

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Kothapeli srija
I have taken 1 share in 15000/- rupees
In one day 850/- rupees profit, By Razorpay company was making withdraw payment so I trust this company shared Bk. But now gone away this company my amount was blocked so pls refund my amount as soon as possible.
Name - kothapeli srija
Phone - [protected]
Gmail - [protected]@gmail.com

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had purchased shared bicycles from shared bk so iam investing 48838 that agreement 90 days but cheated after 30 days block company website they are unable to respond.can you check this issue below attached screenshots for paid.please can you refund money

Feb 3, 2021

Complaint marked as Resolved

Hi sir, I got message and QR CODE from [email protected] These is fake or genuine mail Can you check this We have Receive the Acknowledgment Application Against Refund INR. 48, 838 to your Account With Compensation /- Approval Against Fraudulent Wrong - ACTIVITY ON Razorpay With, NPCI BANK SERVER. As we Have Received the confirmation to update refund Compensation Amount in The Account of YOUR in order to Withdraw the Case Against fraudulent activity with Razorpay, Please Find The attachment Of your Self settlement QR CODE & Kindly Submit The Settelment By it self Through scaning your Self settelment QR via Any UPI APP In order to get Update your Amount in to your Account Source By Following RBI NPCI PROTOCOL.

Razorpay customer support has been notified about the posted complaint.

Feb 02, 2021

Updated by Harish Katkuri We have Receive the Acknowledgment Application Against Refund INR. 48, 838 to your Account

With Compensation /- Approval Against Fraudulent Wrong - ACTIVITY ON Razorpay With, NPCI BANK SERVER.

As we Have Received the confirmation to update refund Compensation Amount in The Account of YOUR in order to Withdraw the Case Against fraudulent activity with Razorpay,

Please Find The attachment Of your Self settlement QR CODE
&
Kindly Submit The Settelment By it self Through scaning your Self settelment QR via Any UPI APP In order to get Update your Amount in to your Account Source By Following RBI NPCI PROTOCOL.
I got message and QR CODE from [protected]@accountant.com
These is fake or genuine mail

Feb 02, 2021

Updated by Harish Katkuri Hi sir, can you resolve my issue, check my above complaint help me refund money from razorpay

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Suryaraopeta, Panchayathi street, kakinada

Hello there
I purchased shared bk plan and invested my monHelloey in that according to shared BK agreement.
''from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared Bk.the less period is 90 days, the daily profit is 160 rupees and the total profit is 4800 rupees ".and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon possible .
Name.perla nanchari
Investment date.[protected]
Cheated date.[protected]
Email Id. [protected]@gmail.com
Transaction id.T2101121659548005075108

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Delhi

Hi Razorpay Team,

I had made a payment of Rs.30, 000 Rs.30, 000 & Rs.3000 as attached to sharedBK through your razorpay platform but now sharedBK( www.ciciseo.com) link has stopped working without any prior notice and provided merchants are unavailable to reach out and no more provides the services as promised and i had made this payment since razorpay is a TRUSTED gateway and i believed razorpay onboards authorized, VERIFIED merchants but in this case i see razorpay has onboarded multiple fraud merchants without verifying their business details and facilitated online payments to them hence this caused me a huge loss of Rs.63, 000 in total. Since this is a clear mistake committed by razorpay, kindly consider this on priority and provide my REFUND to the payment source at the earliest.

Regards,
Kiran
[protected]@gmail.com
[protected]

Razorpay customer support has been notified about the posted complaint.

Feb 01, 2021

Updated by Kiran K Prasad I did not receive any response to my compliant yet, could you please escalate this issue in getting my refund back to the source payment.

Feb 02, 2021

Updated by Kiran K Prasad When can i expect my refund

Feb 03, 2021

Updated by Kiran K Prasad I haven't got any response from razorpay still so can you followup with razorpay and help me in getting my refund ?

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Complain

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
â€œfrom the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 166500 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name:GADDALA RAVIKUMAR
Investment Date :[protected]
Cheating Date :[protected]
Email iD : [protected]@gmail.com
Transaction Id:[protected]

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2021

Razorpay Customer Care's response Hi Suresh,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026184] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dr no 60-32-185, Janatha colony Malkapuram

Website: www.ciciseo.com/h5/pages/register/register?invcode=641982 razorpay.com

Hi There,

I purchased bk Shared plans and invested 64999 rupees
As per agreement from the date of purchase I will get 4500 every day for 90days but didn't provide any services but it cheated me scammed me and run away with my money
I invested my money in bk Shared because it connected to trusted gate way razor pay please refund my money to my account
Account Number is[protected]
Please refund my money to my account as soon as possible
Name : Tejesh Kumar Patnala
Investment date : 13th and 15th of Jan '21
Cheating date : 26th Jan' 21
Email id: [protected]@gmail.com
Transaction ID

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2021

Razorpay Customer Care's response Hi Tejesh,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026122] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hii
There I purchased shared bk plan I invested my money according to their rules. According to their rules I invested 3000 as per rules they give us 160per day like 90days. They give money 12days. And u didn't even withdraw money to my bank account. They take my money and runaway
So please refund my money as soon as possible to my account. I paying money through the trusted gateway razorpay so please refund the money as soon as possible
Name :Vallabaneni Ramakrishna
Invested date :9jan2021
Cheating date :25jan 2021
Transaction id :T2101091112251769019994
Email :[protected]@gmail.com

Razorpay customer support has been notified about the posted complaint.

Feb 05, 2021

Updated by vallabaneni Please refund my money as soon as possible. I lose my money through you. The reason only you.. Please refund the money as soon as possible to my account @Razorpay

Verified Support

Feb 09, 2021

Razorpay Customer Care's response Hi Vallabaneni,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026059] for us to assist you on priority.

Regards,
Sreenivasa.

Feb 09, 2021

Updated by vallabaneni Transaction id : T2101091112251769019994
Name :rama Krishna
Mobile number :[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had purchased shared bk plan and invested my money in that according to Shared BK agreement, .
"From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees".
And they did not provide me services perfectly as it was promised to me, but they had cheated and scammed me and runaway with my money. I had invested my money in shared BK because it was connected to trusted gateway razor pay, so please refund my amount in my account.
Please refund my money in my account as soon as possible.

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2021

Razorpay Customer Care's response Hi Pavan,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026001] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Parvathipuram

Service for the equipment pursued by shared bike tha less period is 90 days tha day profit 15 rupees tha total profit is 900 rupees
didnt provid me serves perfectly as it
Promised dut it cheated me end scammed it runway with money . Invested money in shared bike because it completed with rozorpay
Please refund my amount in my account

Feb 5, 2021

Complaint marked as Resolved

I have paid payment did not get

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello there I purchased shared mp plan and invested my money in that according to shared mp agreement. "From the date of rental powerbanks investors will be provide rental services for the equipment purchased by shared MP. The less period is 90 days, the daily profit is 25 rupees and the total profit is 2250 rupees".and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and run away with my money, i invested my money in shared BK because it connected to trusted gateway rozorpay, so please refund my amount in my account, please refund my money in my account as soon as possible
Name:sandeep kasa
Investment date: 25 January 2021
Email ID: [protected]@gmail.com
Transaction ID:T2101250600146491944404

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2021

Razorpay Customer Care's response Hi Sandeep,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5025907] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello there I purchased a shared bk plan and invested my money in that according to shared bk agreement. From the date of rental, bicycle investors will provide rental services for the equipment purchased by the shared BK. The lease period is 90 days, the daily profit is 160/- rupees and the total profit is 14, 400/- rupees. And didn't provided me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in the shared BK because it is connected to trusted gateway ROZORPAY. So please refund my amount in my account as soon as possible.
Name : K. MEHAR GIRI TEJA
Investment Date : 16 December 2020
Cheating Date : 19 January 2021
E-mail I'd : [protected]@gmail.com
Transaction I'd : T2012161659316779164975

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shared bk

I've invested 30k in shared bk company and its a fake company

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Lost money in a fraudulent transaction. I've lost more than 70k

Razorpay customer support has been notified about the posted complaint.

Feb 04, 2021

Updated by Eslavath Roshan Email:[protected]@gmail.com
Account number:[protected]
IFSC: SBIN0001069

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
â€œfrom the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name. Sriram
Investment Date â€¦â€¦â€¦â€¦â€¦..
Cheating Date
Email iD
Transaction Id

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir,
I placed an order for a PortoBlend portable juicer blender on 01/01/2021, the order number for which is #3429. I am unable to contact their customer care via email as the address is unreachable/invalid.
I was able to track the package a few days back when it showed that the package was in transit to India. Now that tracking site is unreachable/invalid. When I try to go to the tracking site the message is displayed "Site currently unavailable"
Transaction i.d - P2101012147425797730701

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines