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Razorpay Complaints & Reviews

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Updated: Sep 9, 2025

Complaints 3553

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1649

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Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is150 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name:-
Investment Date :-19 December 2020
Cheating Date:- 19 January 2021
Email iD :[protected]@gmail.com
Transaction ID :[protected]

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Hello there I purchased shared Bk plan and invested my money in that according to shared Bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 1800 rupees and the total profit is 25500". And didn't provide me service perfectly as it promised to me, but it cheated on me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.
Name: Harshal Dixit
Investment Date: 19-Dec-2020
Cheating Date: 19Jan-2021
Email id: harshal.[protected]@gmail.com
Transaction ID: VIN/paytossBhar/[protected]/03
[protected]

+1 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2021

Razorpay Customer Care's response Hi Harshal,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
refer to the ticket ID [5029943] for us to assist you on priority.

Regards,
Sreenivasa

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Hello
I purchased shared bk plan and invested my money in that according to shared bk agreement. From the date of rental bicycle investors will be provided rental services for the equipment purchased by shared bk. The less period in 90 days, the daily profit is 15 and the total profit is 11350 rupees. And they didn't provide services perfectly as it has promised to me, but it cheated and scammed and runaway with my money. I invested my money in shared I because it connected to trusted gateway RAZORPAY so please refund my money account as soon as possible
TOTALLY I MADE 3 TRANSACTIONS
Name: Sagar pm
Investment date:31/12/2021, 07/01/2021 AND 10/01/2021
Cheating date :25/01/2021
Email id: [protected]@gmail.com
Transaction id:[protected],[protected] and[protected]

+3 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2021

Razorpay Customer Care's response Hi Sagar,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
refer to the ticket ID [5030018] for us to assist you on priority.

Regards,
Sreenivasa

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Address: Bengaluru

Hello There

| purchased shared bk plan and invested
15000
my money in that according to Shared Bk agreement.

“from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days, the daily profit is 850 rupees and the total profit is 76500 Rupees".

and didn't provide me services perfectly as

it promised to me, But it cheated me and scammed and runaway with my money. | invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.

NAME= wahid pasha

Investment Date=29/12/2020

Cheating Date 19/01/2021

Email iD [protected]@gmail.com

Transaction Id=[protected]

+1 photos

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2021

Razorpay Customer Care's response Hi Wahid,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
refer to the ticket ID [5030086] for us to assist you on priority.

Regards,
Sreenivasa

Mar 08, 2021

Updated by Wahid Pasha 9886582 Still dint got any refund

View replies

W

Wahid Pasha 9886582

from Bengaluru, Karnataka

Mar 3, 2021

Still dint slove my issue

I have paid money but I didn't get my returns - Comment #3806982 - Image #0

I have paid money but I didn't get my returns - Comment #3806982 - Image #1

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Website: www.ciciseo.com/h5

Hello there I purchased shared Bk plan and invested my money in that according to shared Bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440". And didn't provide me service perfectly as it promised to me, but it cheated on me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.
Name: Mohammed Irfan
Investment Date: 14-Jan-2021
Cheating Date: 19-Jan-2021
Email id: [protected]@gmail.com
Transaction ID: T2101141357334279925607

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Hi Razorpay Team,

I had made a payment of Rs.3, 000 & Rs.300 as attached to sharedBK through your razorpay platform but now sharedBK( www.ciciseo.com) link has stopped working without any prior notice and provided merchants are unavailable to reach out and no more provides the services as promised and i had made this payment since razorpay is a TRUSTED gateway and i believed razorpay onboards authorized, VERIFIED merchants but in this case i see razorpay has onboarded multiple fraud merchants and facilitated online payments to them without verifying their business details hence this caused me a huge loss of Rs.3300 in total. Since this is a clear mistake committed by razorpay, kindly consider this on priority and provide my REFUND at the earliest.

+1 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2021

Razorpay Customer Care's response Hi Prabeen,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
refer to the ticket ID [5030149] for us to assist you on priority.

Regards,
Sreenivasa

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Address: Dumari swangi patti kushinagar

Website: Razorpay

Hii razorpay team,
I send money from rozarpay to a wrong account iñ two different day in three stallment
But I want my refund please help me
Debit card number [protected]
In any information please contact me [protected]
a.[protected]@gmail.con

+2 photos

Feb 2, 2021

Complaint marked as Resolved

No help from company and give no information from transactions and no refund

Razorpay customer support has been notified about the posted complaint.

Feb 02, 2021

Updated by anishsingh23573 No updates from rozarpay please help

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Address: Delhi

Hi Razorpay Team,

I have made a payment of Rs.30, 000 as attached to sharedBK through your razorpay platform but now sharedBK(www.ciciseo.com) link has stopped working without any prior notice and provided merchants are unavailable to reach out and no more provides the services as promised and i had made this payment since razorpay is a TRUSTED gateway and i believed razorpay onboards authorized, VERIFIED merchants but in this case i see razorpay has onboarded multiple fraud merchants without verifying their business details and facilitated online payments to them hence this caused me a huge loss of Rs.30, 000. Since this is a clear mistake committed by razorpay, kindly consider this on priority and provide my REFUND to the payment source at the earliest.

Regards,
Ramya
[protected]@gmail.com
[protected]

+1 photos

Razorpay customer support has been notified about the posted complaint.

Feb 02, 2021

Updated by Kiran K Prasad When can i expect my refund ?

Feb 03, 2021

Updated by Kiran K Prasad I haven't got any response from razorpay still so can you followup with razorpay and help me in getting my refund ?

Verified Support

Feb 10, 2021

Razorpay Customer Care's response Hi Kiran,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
refer to the ticket ID [5030224] for us to assist you on priority.

Regards,
Sreenivasa

Feb 10, 2021

Updated by Kiran K Prasad I see my previously raised complaints in razorpay related to this issue are getting closed with automated mails saying to check with merchants so where do i have to escalate such concerns ?

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Hello there I purchased shared bk plan and invested my money in that according to shared bk agreement." From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk .They said that 160 rupees will be received daily .But it cheated me and scammed and runaway with my money.I invested my money in shared bk because it connected to trusted gateway razor pay.so please refund my amount in my account.please refund my money in my account
Name-Sai Teja
Investment date-6 January 2021
Cheating date-19 January 2021
Email [protected]@gmail.com
Upi Transaction id[protected]
Google transaction id-CICAgKDT49GYXw

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Address: Indera Coloney-1

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name : Dilip
Investment Date :[protected]
Cheating Date :[protected]
Email iD : dadi.dilip.[protected]@gmail.com
UPI Transaction NO :[protected]

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2021

Razorpay Customer Care's response Hi Dilip,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
refer to the ticket ID [5030313] for us to assist you on priority.

Regards,
Sreenivasa

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Address: Delhi

Hello there I purchased shared BK plan i invested my money in that according to shared bk agreement from the date of rental bycycle investors will be provide rental service of the equipment purchased by shared bk. The less period is 90 days the daily profit is 850 rupees and the total profit is in one month 25500 rupees but it cheated me and scammed and runway with my money. I invested money in shared bk because i trusted gateway rozor pay so please refund my amount in my account as soon as possible.

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Purchased shared bk plan and invested my money 3000 rupees for 3time, in that according to shared bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period of 90 days, the daily profit is 13350 rupees and the total profit is 60550 rupees".
And did not provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account.
Please refund my money in my account as soon as possible.

+6 photos

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Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name:- D.Narasinga rao
Investment Date :-14/12/2020
Cheating Date:- 19 January 2021
Email iD :[protected]@gmail.com
UPI Transaction ID :--
[protected]

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2021

Razorpay Customer Care's response Hi Narasinga,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
refer to the ticket ID [5030379] for us to assist you on priority.

Regards,
Sreenivasa

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Website: ciciseo/h5/pages.com

Ticket :-
Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as they promised to me, But they cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name:- CH bharath kumar
Investment Date :[protected],[protected]
Cheating Date:- 19 January 2021
Email iD :- bharath.[protected]@gmail.com
Transaction ID :[protected],[protected]IGAKAWCXM2, [protected], [protected]

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I am not get money

Transition I'd :- T2101030920387748718012

+1 photos

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Address: 7-2-14/2, Dwaraka nagar, Near Kavitha memorial collage

I will pay the money to shared bk apk. I am not recive the money to shared bk apk.. My email I'd "[protected]@gmail.com ".i will not receive money invested pls give money
Transition I'd :-T2012282043420364658086

Collect I'd :-ICIcfda4e5605034b1787ca94f55dcff0a5

My mobile number :-[protected]

+1 photos

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Website: www.ciciseo.com

Hello there
I purchased shared bk plan and invested my money in that according to shared bk agreement
"From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk .the less period is 90 days, the daily profit is 1350 Rupees
and didn't provide me services perfectly as it promised to me but it cheated and scammed and runaway with my money I invested money in shared bk because it connected to trusted gate way razorpay so please refund my money in my account

PLEASE REFUND MY MONEY AS SOON AS PISSIBLE
NAME: U.NAVEEN KUMAR
INVESTMENT DATE : 11-JAN-2021
email id: [protected]@gmail.com
Transaction id :T2101111211402849624547
T2101151219019928394919
T2101161207482678124208

+1 photos

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Website: Sharing economy

Hello there
I purchased shared bk plan and invested money in that according to shared bk agreement
"From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk the less period is 90 days the daily profit if 15 rupees and total profit is 1350 rupees"
And didn't provided services perfectly as it promised to me but it cheated me and scamed and runaway with my money I invested my money in shared bk because it connected to trusted gateway razorpay. So please refund my money in my account

Please refund my money in my account as soon as possible

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I paid money through razorpay and I have lost through it. I have have lost 300+3000+300+600 . Totally 4200rupees. I believed razorpay and paid but I lost my money. Please do refund my money as soon as possible.

Date: 27 November :300 rupees
9 December :3000 rupees
4 January : 300 + 600 rupees.

I have attached my debited proof

+4 photos

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Fraudulent activity in my account . I have lost my money . I goted cheated with my money . I have lost 3300 plz refund my money ..i trusted bt i lost my money so plz refund my money to my account as soon as possible.. Thank you ..

Date: 27th November[protected]
9th December[protected]
Totally 3300rs

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