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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3552
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Razorpay reviews & complaints page 69

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H
Harshaldixit
Feb 2, 2021
Resolved
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Resolved

Hello there I purchased shared Bk plan and invested my money in that according to shared Bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 1800 rupees and the total profit is 25500". And didn't provide me service perfectly as it promised to me, but it cheated on me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.
Name: Harshal Dixit
Investment Date: 19-Dec-2020
Cheating Date: 19Jan-2021
Email id: harshal.[protected]@gmail.com
Transaction ID: VIN/paytossBhar/[protected]/03
[protected]
+1 photos
Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2021
Razorpay Customer Care's response
Hi Harshal,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
refer to the ticket ID [5029943] for us to assist you on priority.

Regards,
Sreenivasa
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    S
    Sagarpm
    Feb 2, 2021
    Resolved
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    Resolved

    Hello
    I purchased shared bk plan and invested my money in that according to shared bk agreement. From the date of rental bicycle investors will be provided rental services for the equipment purchased by shared bk. The less period in 90 days, the daily profit is 15 and the total profit is 11350 rupees. And they didn't provide services perfectly as it has promised to me, but it cheated and scammed and runaway with my money. I invested my money in shared I because it connected to trusted gateway RAZORPAY so please refund my money account as soon as possible
    TOTALLY I MADE 3 TRANSACTIONS
    Name: Sagar pm
    Investment date:31/12/2021, 07/01/2021 AND 10/01/2021
    Cheating date :25/01/2021
    Email id: [protected]@gmail.com
    Transaction id:[protected],[protected] and[protected]
    +3 photos
    Aug 14, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 10, 2021
    Razorpay Customer Care's response
    Hi Sagar,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    refer to the ticket ID [5030018] for us to assist you on priority.

    Regards,
    Sreenivasa
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      W
      Wahid Pasha 9886582
      from Bengaluru, Karnataka
      Feb 2, 2021
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      Address: Bengaluru

      Hello There

      | purchased shared bk plan and invested
      15000
      my money in that according to Shared Bk agreement.

      “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days, the daily profit is 850 rupees and the total profit is 76500 Rupees".

      and didn't provide me services perfectly as

      it promised to me, But it cheated me and scammed and runaway with my money. | invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.

      NAME= wahid pasha

      Investment Date=29/12/2020

      Cheating Date 19/01/2021

      Email iD [protected]@gmail.com

      Transaction Id=[protected]
      +1 photos
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 10, 2021
      Razorpay Customer Care's response
      Hi Wahid,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
      refer to the ticket ID [5030086] for us to assist you on priority.

      Regards,
      Sreenivasa
      Mar 08, 2021
      Updated by Wahid Pasha 9886582
      Still dint got any refund
      Still dint slove my issue

      I have paid money but I didn't get my returns - Comment #3806982 - Image #0
      I have paid money but I didn't get my returns - Comment #3806982 - Image #1
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        M
        from Malkajgiri, Telangana
        Feb 2, 2021
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        Website: www.ciciseo.com/h5

        Hello there I purchased shared Bk plan and invested my money in that according to shared Bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440". And didn't provide me service perfectly as it promised to me, but it cheated on me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.
        Name: Mohammed Irfan
        Investment Date: 14-Jan-2021
        Cheating Date: 19-Jan-2021
        Email id: [protected]@gmail.com
        Transaction ID: T2101141357334279925607
        Razorpay customer support has been notified about the posted complaint.
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          P
          Prabeen L
          Feb 2, 2021
          Resolved
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          Resolved

          Hi Razorpay Team,

          I had made a payment of Rs.3, 000 & Rs.300 as attached to sharedBK through your razorpay platform but now sharedBK( www.ciciseo.com) link has stopped working without any prior notice and provided merchants are unavailable to reach out and no more provides the services as promised and i had made this payment since razorpay is a TRUSTED gateway and i believed razorpay onboards authorized, VERIFIED merchants but in this case i see razorpay has onboarded multiple fraud merchants and facilitated online payments to them without verifying their business details hence this caused me a huge loss of Rs.3300 in total. Since this is a clear mistake committed by razorpay, kindly consider this on priority and provide my REFUND at the earliest.
          +1 photos
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2021
          Razorpay Customer Care's response
          Hi Prabeen,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          refer to the ticket ID [5030149] for us to assist you on priority.

          Regards,
          Sreenivasa
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            A
            anishsingh23573
            from Bhadohi, Uttar Pradesh
            Feb 2, 2021
            Resolved
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            Resolved

            Address: Dumari swangi patti kushinagar
            Website: Razorpay

            Hii razorpay team,
            I send money from rozarpay to a wrong account iñ two different day in three stallment
            But I want my refund please help me
            Debit card number [protected]
            In any information please contact me [protected]
            a.[protected]@gmail.con
            +2 photos
            Feb 2, 2021
            Complaint marked as Resolved 
            No help from company and give no information from transactions and no refund
            Razorpay customer support has been notified about the posted complaint.
            Feb 02, 2021
            Updated by anishsingh23573
            No updates from rozarpay please help
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              K
              Kiran K Prasad
              from BENGALURU, Karnataka
              Feb 2, 2021
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              Address: Delhi

              Hi Razorpay Team,

              I have made a payment of Rs.30, 000 as attached to sharedBK through your razorpay platform but now sharedBK(www.ciciseo.com) link has stopped working without any prior notice and provided merchants are unavailable to reach out and no more provides the services as promised and i had made this payment since razorpay is a TRUSTED gateway and i believed razorpay onboards authorized, VERIFIED merchants but in this case i see razorpay has onboarded multiple fraud merchants without verifying their business details and facilitated online payments to them hence this caused me a huge loss of Rs.30, 000. Since this is a clear mistake committed by razorpay, kindly consider this on priority and provide my REFUND to the payment source at the earliest.

              Regards,
              Ramya
              [protected]@gmail.com
              [protected]
              +1 photos
              Razorpay customer support has been notified about the posted complaint.
              Feb 02, 2021
              Updated by Kiran K Prasad
              When can i expect my refund ?
              Feb 03, 2021
              Updated by Kiran K Prasad
              I haven't got any response from razorpay still so can you followup with razorpay and help me in getting my refund ?
              Verified Support
              Feb 10, 2021
              Razorpay Customer Care's response
              Hi Kiran,

              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
              refer to the ticket ID [5030224] for us to assist you on priority.

              Regards,
              Sreenivasa
              Feb 10, 2021
              Updated by Kiran K Prasad
              I see my previously raised complaints in razorpay related to this issue are getting closed with automated mails saying to check with merchants so where do i have to escalate such concerns ?

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                S
                Sai Teja A
                from Bengaluru, Karnataka
                Feb 1, 2021
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                Hello there I purchased shared bk plan and invested my money in that according to shared bk agreement." From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk .They said that 160 rupees will be received daily .But it cheated me and scammed and runaway with my money.I invested my money in shared bk because it connected to trusted gateway razor pay.so please refund my amount in my account.please refund my money in my account
                Name-Sai Teja
                Investment date-6 January 2021
                Cheating date-19 January 2021
                Email [protected]@gmail.com
                Upi Transaction id[protected]
                Google transaction id-CICAgKDT49GYXw
                Razorpay customer support has been notified about the posted complaint.
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                  D
                  Dadi dadi
                  from Bhīmavaram, Andhra Pradesh
                  Feb 1, 2021
                  Resolved
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                  Resolved

                  Address: Indera Coloney-1

                  Hello There
                  I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                  “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                  and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                  Please refund my money in my account as soon as possible.
                  Name : Dilip
                  Investment Date :[protected]
                  Cheating Date :[protected]
                  Email iD : dadi.dilip.[protected]@gmail.com
                  UPI Transaction NO :[protected]
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 10, 2021
                  Razorpay Customer Care's response
                  Hi Dilip,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                  refer to the ticket ID [5030313] for us to assist you on priority.

                  Regards,
                  Sreenivasa
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                    P
                    Pradip Dahihande
                    from Noida, Uttar Pradesh
                    Feb 1, 2021
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                    Address: Delhi

                    Hello there I purchased shared BK plan i invested my money in that according to shared bk agreement from the date of rental bycycle investors will be provide rental service of the equipment purchased by shared bk. The less period is 90 days the daily profit is 850 rupees and the total profit is in one month 25500 rupees but it cheated me and scammed and runway with my money. I invested money in shared bk because i trusted gateway rozor pay so please refund my amount in my account as soon as possible.
                    Razorpay customer support has been notified about the posted complaint.
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                      C
                      Chaya Devi. N 027
                      Feb 1, 2021
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                      Purchased shared bk plan and invested my money 3000 rupees for 3time, in that according to shared bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period of 90 days, the daily profit is 13350 rupees and the total profit is 60550 rupees".
                      And did not provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account.
                      Please refund my money in my account as soon as possible.
                      +6 photos
                      Razorpay customer support has been notified about the posted complaint.
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                        D
                        Dabbiru narasinga rao
                        from Noida, Uttar Pradesh
                        Feb 1, 2021
                        Resolved
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                        Resolved

                        Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                        Name:- D.Narasinga rao
                        Investment Date :-14/12/2020
                        Cheating Date:- 19 January 2021
                        Email iD :[protected]@gmail.com
                        UPI Transaction ID :--
                        [protected]
                        +1 photos
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 10, 2021
                        Razorpay Customer Care's response
                        Hi Narasinga,

                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                        refer to the ticket ID [5030379] for us to assist you on priority.

                        Regards,
                        Sreenivasa
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                          K
                          kumar0402
                          from Bhongir, Telangana
                          Feb 1, 2021
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                          Website: ciciseo/h5/pages.com

                          Ticket :-
                          Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as they promised to me, But they cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                          Name:- CH bharath kumar
                          Investment Date :[protected],[protected]
                          Cheating Date:- 19 January 2021
                          Email iD :- bharath.[protected]@gmail.com
                          Transaction ID :[protected],[protected]IGAKAWCXM2, [protected], [protected]
                          Razorpay customer support has been notified about the posted complaint.
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                            P
                            Prèçîøús Påñdû
                            Feb 1, 2021
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                            I am not get money

                            Transition I'd :- T2101030920387748718012
                            +1 photos
                            Razorpay customer support has been notified about the posted complaint.
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                              P
                              Prèçîøús Påñdû
                              Feb 1, 2021
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                              Address: 7-2-14/2, Dwaraka nagar, Near Kavitha memorial collage

                              I will pay the money to shared bk apk. I am not recive the money to shared bk apk.. My email I'd "[protected]@gmail.com ".i will not receive money invested pls give money
                              Transition I'd :-T2012282043420364658086

                              Collect I'd :-ICIcfda4e5605034b1787ca94f55dcff0a5

                              My mobile number :-[protected]
                              +1 photos
                              Razorpay customer support has been notified about the posted complaint.
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                                U
                                U Naveen Kumar
                                from Noida, Uttar Pradesh
                                Feb 1, 2021
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                                Website: www.ciciseo.com

                                Hello there
                                I purchased shared bk plan and invested my money in that according to shared bk agreement
                                "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk .the less period is 90 days, the daily profit is 1350 Rupees
                                and didn't provide me services perfectly as it promised to me but it cheated and scammed and runaway with my money I invested money in shared bk because it connected to trusted gate way razorpay so please refund my money in my account

                                PLEASE REFUND MY MONEY AS SOON AS PISSIBLE
                                NAME: U.NAVEEN KUMAR
                                INVESTMENT DATE : 11-JAN-2021
                                email id: [protected]@gmail.com
                                Transaction id :T2101111211402849624547
                                T2101151219019928394919
                                T2101161207482678124208
                                +1 photos
                                Razorpay customer support has been notified about the posted complaint.
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                                  K
                                  Katkam Shravani
                                  from Bengaluru, Karnataka
                                  Feb 1, 2021
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                                  Website: Sharing economy

                                  Hello there
                                  I purchased shared bk plan and invested money in that according to shared bk agreement
                                  "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk the less period is 90 days the daily profit if 15 rupees and total profit is 1350 rupees"
                                  And didn't provided services perfectly as it promised to me but it cheated me and scamed and runaway with my money I invested my money in shared bk because it connected to trusted gateway razorpay. So please refund my money in my account

                                  Please refund my money in my account as soon as possible
                                  Razorpay customer support has been notified about the posted complaint.
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                                    M
                                    Mohan9900
                                    Feb 1, 2021
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                                    I paid money through razorpay and I have lost through it. I have have lost 300+3000+300+600 . Totally 4200rupees. I believed razorpay and paid but I lost my money. Please do refund my money as soon as possible.

                                    Date: 27 November :300 rupees
                                    9 December :3000 rupees
                                    4 January : 300 + 600 rupees.

                                    I have attached my debited proof
                                    +4 photos
                                    Razorpay customer support has been notified about the posted complaint.
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                                      Mohan9900
                                      Feb 1, 2021
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                                      Fraudulent activity in my account . I have lost my money . I goted cheated with my money . I have lost 3300 plz refund my money ..i trusted bt i lost my money so plz refund my money to my account as soon as possible.. Thank you ..

                                      Date: 27th November[protected]
                                      9th December[protected]
                                      Totally 3300rs
                                      +2 photos
                                      Razorpay customer support has been notified about the posted complaint.
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                                        P
                                        Pavankumar9492
                                        from Bengaluru, Karnataka
                                        Feb 1, 2021
                                        Resolved
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                                        Resolved

                                        Hello There
                                        I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                        “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                                        and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                        Please refund my money in my account as soon as possible.
                                        Name.yeluri satyapavankumar
                                        Investment Date[protected].
                                        Cheating Date[protected]
                                        Email iD pavan57.[protected]@gmail.com
                                        Transaction Id T2012282151552123993273
                                        T2101010943344789270047
                                        T2101010949556436939261
                                        T2101031424598289251429
                                        T2101151156395195566128
                                        +5 photos
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 09, 2021
                                        Razorpay Customer Care's response
                                        Hi,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5026814] for us to assist you on priority.

                                        Regards,
                                        Sreenivasa
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