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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
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A
Anshu parjatati
Feb 2, 2021
Resolved
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Address: Shalepur ambai Bhagalpur bihar
Website: www.consumercomplaints.in/new_complaint

Hello there
I purchased shared BK plan and invest my money in that according to share BK agreement
From the date of rental bicycle investors will be provided rental service for the equipment purchased by shared BK the less period in 90 days the daily profit is 160 rupees and the total profit is 14400
And I didn't provide my service perfectly as it promise to me but It cheated me and scammed and runaway With my money I invested my money with shered bk because it connected to trusted gateway razorpay
So please refund my amount in my account
Please refund my money in my account as soon as possible
Name- Priyanshu kumar
Investment date- 5 January 2021
Cheating date -24 January 2021
Email id - [protected]@gmail.com
Transaction ID-T2101051138118126241966
Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2021
Razorpay Customer Care's response
Hi Anshu,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
refer to the ticket ID [5030455] for us to assist you on priority.

Regards,
Sreenivasa
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    A
    Anchal Agnihotri
    Feb 2, 2021
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    Hello
    There I purchased shared bk plan and invested my money in that according to shared bk agreement.
    From the date rental cycle invester will provide rental service for the equipment purchased by shared bk .
    The less period is 90 days the daily profit is 15 rs and total profit 1250( 100 bonus) and didn't provide it service as promised . I invested my money because it connected to trusted gateway rozar pay so, so plz refund my money in my account, plz refund my money as soon as possible.
    Name - Anchal Agnihotri
    Investment date - 28/12/2020
    Cheated date - 28/01/2021
    Transaction id-T2012281612043956182758
    Razorpay customer support has been notified about the posted complaint.
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      A
      aakash chavda
      Feb 2, 2021
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      Hello, I had invested money in shared bk plan with 3000 rs which they are assuring me to give back 4400 including gov tax. Anyways they cheated me and ran away but I invested this money because of this trusted payment gateway "RAZOR PAY". so I am requesting you to give back my money. Thank you.
      Razorpay customer support has been notified about the posted complaint.
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        V
        vamshi sai
        from Hyderabad, Telangana
        Feb 2, 2021
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        Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is150 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
        Name:-
        Investment Date :-19 December 2020
        Cheating Date:- 19 January 2021
        Email iD :[protected]@gmail.com
        Transaction ID :[protected]
        Razorpay customer support has been notified about the posted complaint.
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          H
          Harshaldixit
          Feb 2, 2021
          Resolved
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          Resolved

          Hello there I purchased shared Bk plan and invested my money in that according to shared Bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 1800 rupees and the total profit is 25500". And didn't provide me service perfectly as it promised to me, but it cheated on me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.
          Name: Harshal Dixit
          Investment Date: 19-Dec-2020
          Cheating Date: 19Jan-2021
          Email id: harshal.[protected]@gmail.com
          Transaction ID: VIN/paytossBhar/[protected]/03
          [protected]
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2021
          Razorpay Customer Care's response
          Hi Harshal,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          refer to the ticket ID [5029943] for us to assist you on priority.

          Regards,
          Sreenivasa
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            S
            Sagarpm
            Feb 2, 2021
            Resolved
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            Resolved

            Hello
            I purchased shared bk plan and invested my money in that according to shared bk agreement. From the date of rental bicycle investors will be provided rental services for the equipment purchased by shared bk. The less period in 90 days, the daily profit is 15 and the total profit is 11350 rupees. And they didn't provide services perfectly as it has promised to me, but it cheated and scammed and runaway with my money. I invested my money in shared I because it connected to trusted gateway RAZORPAY so please refund my money account as soon as possible
            TOTALLY I MADE 3 TRANSACTIONS
            Name: Sagar pm
            Investment date:31/12/2021, 07/01/2021 AND 10/01/2021
            Cheating date :25/01/2021
            Email id: [protected]@gmail.com
            Transaction id:[protected],[protected] and[protected]
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 10, 2021
            Razorpay Customer Care's response
            Hi Sagar,

            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
            refer to the ticket ID [5030018] for us to assist you on priority.

            Regards,
            Sreenivasa
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              W
              Wahid Pasha 9886582
              from Bengaluru, Karnataka
              Feb 2, 2021
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              Address: Bengaluru

              Hello There

              | purchased shared bk plan and invested
              15000
              my money in that according to Shared Bk agreement.

              “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days, the daily profit is 850 rupees and the total profit is 76500 Rupees".

              and didn't provide me services perfectly as

              it promised to me, But it cheated me and scammed and runaway with my money. | invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.

              NAME= wahid pasha

              Investment Date=29/12/2020

              Cheating Date 19/01/2021

              Email iD [protected]@gmail.com

              Transaction Id=[protected]
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 10, 2021
              Razorpay Customer Care's response
              Hi Wahid,

              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
              refer to the ticket ID [5030086] for us to assist you on priority.

              Regards,
              Sreenivasa
              Mar 08, 2021
              Updated by Wahid Pasha 9886582
              Still dint got any refund
              Still dint slove my issue
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                M
                from Malkajgiri, Telangana
                Feb 2, 2021
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                Website: www.ciciseo.com/h5

                Hello there I purchased shared Bk plan and invested my money in that according to shared Bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440". And didn't provide me service perfectly as it promised to me, but it cheated on me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money in my account as soon as possible.
                Name: Mohammed Irfan
                Investment Date: 14-Jan-2021
                Cheating Date: 19-Jan-2021
                Email id: [protected]@gmail.com
                Transaction ID: T2101141357334279925607
                Razorpay customer support has been notified about the posted complaint.
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                  P
                  Prabeen L
                  Feb 2, 2021
                  Resolved
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                  Resolved

                  Hi Razorpay Team,

                  I had made a payment of Rs.3, 000 & Rs.300 as attached to sharedBK through your razorpay platform but now sharedBK( www.ciciseo.com) link has stopped working without any prior notice and provided merchants are unavailable to reach out and no more provides the services as promised and i had made this payment since razorpay is a TRUSTED gateway and i believed razorpay onboards authorized, VERIFIED merchants but in this case i see razorpay has onboarded multiple fraud merchants and facilitated online payments to them without verifying their business details hence this caused me a huge loss of Rs.3300 in total. Since this is a clear mistake committed by razorpay, kindly consider this on priority and provide my REFUND at the earliest.
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 10, 2021
                  Razorpay Customer Care's response
                  Hi Prabeen,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                  refer to the ticket ID [5030149] for us to assist you on priority.

                  Regards,
                  Sreenivasa
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                    A
                    anishsingh23573
                    from Bhadohi, Uttar Pradesh
                    Feb 2, 2021
                    Resolved
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                    Resolved

                    Address: Dumari swangi patti kushinagar
                    Website: Razorpay

                    Hii razorpay team,
                    I send money from rozarpay to a wrong account iñ two different day in three stallment
                    But I want my refund please help me
                    Debit card number [protected]
                    In any information please contact me [protected]
                    a.[protected]@gmail.con
                    Feb 2, 2021
                    Complaint marked as Resolved 
                    No help from company and give no information from transactions and no refund
                    Razorpay customer support has been notified about the posted complaint.
                    Feb 02, 2021
                    Updated by anishsingh23573
                    No updates from rozarpay please help
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                      K
                      Kiran K Prasad
                      from BENGALURU, Karnataka
                      Feb 2, 2021
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                      Address: Delhi

                      Hi Razorpay Team,

                      I have made a payment of Rs.30, 000 as attached to sharedBK through your razorpay platform but now sharedBK(www.ciciseo.com) link has stopped working without any prior notice and provided merchants are unavailable to reach out and no more provides the services as promised and i had made this payment since razorpay is a TRUSTED gateway and i believed razorpay onboards authorized, VERIFIED merchants but in this case i see razorpay has onboarded multiple fraud merchants without verifying their business details and facilitated online payments to them hence this caused me a huge loss of Rs.30, 000. Since this is a clear mistake committed by razorpay, kindly consider this on priority and provide my REFUND to the payment source at the earliest.

                      Regards,
                      Ramya
                      [protected]@gmail.com
                      [protected]
                      Razorpay customer support has been notified about the posted complaint.
                      Feb 02, 2021
                      Updated by Kiran K Prasad
                      When can i expect my refund ?
                      Feb 03, 2021
                      Updated by Kiran K Prasad
                      I haven't got any response from razorpay still so can you followup with razorpay and help me in getting my refund ?
                      Verified Support
                      Feb 10, 2021
                      Razorpay Customer Care's response
                      Hi Kiran,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                      refer to the ticket ID [5030224] for us to assist you on priority.

                      Regards,
                      Sreenivasa
                      Feb 10, 2021
                      Updated by Kiran K Prasad
                      I see my previously raised complaints in razorpay related to this issue are getting closed with automated mails saying to check with merchants so where do i have to escalate such concerns ?

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                        S
                        Sai Teja A
                        from Bengaluru, Karnataka
                        Feb 1, 2021
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                        Hello there I purchased shared bk plan and invested my money in that according to shared bk agreement." From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk .They said that 160 rupees will be received daily .But it cheated me and scammed and runaway with my money.I invested my money in shared bk because it connected to trusted gateway razor pay.so please refund my amount in my account.please refund my money in my account
                        Name-Sai Teja
                        Investment date-6 January 2021
                        Cheating date-19 January 2021
                        Email [protected]@gmail.com
                        Upi Transaction id[protected]
                        Google transaction id-CICAgKDT49GYXw
                        Razorpay customer support has been notified about the posted complaint.
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                          D
                          Dadi dadi
                          from Bhīmavaram, Andhra Pradesh
                          Feb 1, 2021
                          Resolved
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                          Resolved

                          Address: Indera Coloney-1

                          Hello There
                          I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                          “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                          and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                          Please refund my money in my account as soon as possible.
                          Name : Dilip
                          Investment Date :[protected]
                          Cheating Date :[protected]
                          Email iD : dadi.dilip.[protected]@gmail.com
                          UPI Transaction NO :[protected]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 10, 2021
                          Razorpay Customer Care's response
                          Hi Dilip,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                          refer to the ticket ID [5030313] for us to assist you on priority.

                          Regards,
                          Sreenivasa
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                            P
                            Pradip Dahihande
                            from Noida, Uttar Pradesh
                            Feb 1, 2021
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                            Address: Delhi

                            Hello there I purchased shared BK plan i invested my money in that according to shared bk agreement from the date of rental bycycle investors will be provide rental service of the equipment purchased by shared bk. The less period is 90 days the daily profit is 850 rupees and the total profit is in one month 25500 rupees but it cheated me and scammed and runway with my money. I invested money in shared bk because i trusted gateway rozor pay so please refund my amount in my account as soon as possible.
                            Razorpay customer support has been notified about the posted complaint.
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                              C
                              Chaya Devi. N 027
                              Feb 1, 2021
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                              Purchased shared bk plan and invested my money 3000 rupees for 3time, in that according to shared bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period of 90 days, the daily profit is 13350 rupees and the total profit is 60550 rupees".
                              And did not provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account.
                              Please refund my money in my account as soon as possible.
                              Razorpay customer support has been notified about the posted complaint.
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                                D
                                Dabbiru narasinga rao
                                from Noida, Uttar Pradesh
                                Feb 1, 2021
                                Resolved
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                                Resolved

                                Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                                Name:- D.Narasinga rao
                                Investment Date :-14/12/2020
                                Cheating Date:- 19 January 2021
                                Email iD :[protected]@gmail.com
                                UPI Transaction ID :--
                                [protected]
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 10, 2021
                                Razorpay Customer Care's response
                                Hi Narasinga,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                refer to the ticket ID [5030379] for us to assist you on priority.

                                Regards,
                                Sreenivasa
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                                  K
                                  kumar0402
                                  from Bhongir, Telangana
                                  Feb 1, 2021
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                                  Website: ciciseo/h5/pages.com

                                  Ticket :-
                                  Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as they promised to me, But they cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                                  Name:- CH bharath kumar
                                  Investment Date :[protected],[protected]
                                  Cheating Date:- 19 January 2021
                                  Email iD :- bharath.[protected]@gmail.com
                                  Transaction ID :[protected],[protected]IGAKAWCXM2, [protected], [protected]
                                  Razorpay customer support has been notified about the posted complaint.
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                                    P
                                    Prèçîøús Påñdû
                                    Feb 1, 2021
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                                    I am not get money

                                    Transition I'd :- T2101030920387748718012
                                    Razorpay customer support has been notified about the posted complaint.
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                                      P
                                      Prèçîøús Påñdû
                                      Feb 1, 2021
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                                      Address: 7-2-14/2, Dwaraka nagar, Near Kavitha memorial collage

                                      I will pay the money to shared bk apk. I am not recive the money to shared bk apk.. My email I'd "[protected]@gmail.com ".i will not receive money invested pls give money
                                      Transition I'd :-T2012282043420364658086

                                      Collect I'd :-ICIcfda4e5605034b1787ca94f55dcff0a5

                                      My mobile number :-[protected]
                                      Razorpay customer support has been notified about the posted complaint.
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                                        U
                                        U Naveen Kumar
                                        from Noida, Uttar Pradesh
                                        Feb 1, 2021
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                                        Website: www.ciciseo.com

                                        Hello there
                                        I purchased shared bk plan and invested my money in that according to shared bk agreement
                                        "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk .the less period is 90 days, the daily profit is 1350 Rupees
                                        and didn't provide me services perfectly as it promised to me but it cheated and scammed and runaway with my money I invested money in shared bk because it connected to trusted gate way razorpay so please refund my money in my account

                                        PLEASE REFUND MY MONEY AS SOON AS PISSIBLE
                                        NAME: U.NAVEEN KUMAR
                                        INVESTMENT DATE : 11-JAN-2021
                                        email id: [protected]@gmail.com
                                        Transaction id :T2101111211402849624547
                                        T2101151219019928394919
                                        T2101161207482678124208
                                        Razorpay customer support has been notified about the posted complaint.
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