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Razorpay Complaints & Reviews

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Updated: Sep 9, 2025
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S
sied
Jan 31, 2021
Resolved
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Resolved

Mobile:[protected]
Hi,

My name is Syed Nizam. I have you've come across sharedbk or sterile international Pvt Ltd fraud which happened to many people. I hope you'll cope up the situation.

Fraudulent activity through my account, the money was transferred from your razorpay and I haven't received any money back and the application itself is not working.

I invested in a app which is completely cheated me lured heavy income.
I invested 15000/- rupees in that app on 20 Jan 2020.
I am finding desperate myself.

Please try to help me out with the refund.

Thank you.

Please find the attachment below, I hope it helps to cope up with the situations better.
+1 photos
Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Jan 31, 2021
Updated by sied
The one which I paid you via phonepe

Verified Support
Feb 09, 2021
Razorpay Customer Care's response
Hi Syed,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5025379] for us to assist you on priority.

Regards,
Sreenivasa.
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    L
    Lekhagopi
    Jan 31, 2021
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    Address: NO 143,1ST,FLOOR,5TH CROSS STREET,, PALLAVAN NAGAR,

    Fraud taken my money in my account pls help me to get that fraud and my money txn amount rs 12000 and dated is 31.01.2021 time around 2.00.pm
    Razorpay customer support has been notified about the posted complaint.
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      S
      Saddam hussain 01
      Jan 31, 2021
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      Hello there i purchased shared bk plan and invested my money in that according to Shared Bk agreement. "From the date of rental bicycle investors will be provided rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me service's perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
      Name:- Saddam hussain
      Investment date :-21 January 2021
      Cheating date:- 22 January 2021
      Email id:- [protected]@gmail.com
      Transaction ID:- T2101212112354773846780
      Razorpay customer support has been notified about the posted complaint.
      Hi Saddam,

      Razorpay is a payment aggregator helping businesses collect transactions online.
      This seems to be a service level issue from the merchant, request you to reach out to them for more assistance on any product/refund-related concerns.

      Regards,
      Sreenivasa.
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        mksingh0007
        from Begusarai, Bihar
        Jan 31, 2021
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        Hello Sir there I purchase shared BK plan and invested my money in that according to share bk agreement from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK the less period is 90 days the daily profit is was 60 rupees and the total profit is Rs.13500 rupees and didn't provide me services perfectly as it promised to me but it cheated me and scammed and run away with my money invested my money in shared BK because it connected to trusted gateway Razorpay .so please refund my amount in my account please refund my amount in my account as soon as possible .
        Thank Sir
        Name - Mayank Kumar
        Invested Dates & transaction ID- 28th Dec 2020 Rs. 3000 At 10:12 am Transaction ID[protected], 28th Dec 2020 Rs.300 At 1:24pm Transaction ID[protected], 4th Jan 2021 Rs.3000 At 1:27 pm transaction ID[protected], 6th Jan 2021 At 8:06 pm transaction ID[protected]
        Cheated Date : 19th Jan 2021
        Email id- [protected]@gmail.com
        Contact Number - [protected]
        +4 photos
        Aug 13, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 09, 2021
        Razorpay Customer Care's response
        Hi Mayank,

        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5025315] for us to assist you on priority.

        Regards,
        Sreenivasa.
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          G
          Govi d
          Jan 31, 2021
          Resolved
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          Resolved

          I had purchased shared bk plan and invested my money in that according to Shared BK agreement, .
          "From the date of rental bycycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees".
          And they did not provide me services perfectly as it was promised to me, but they had cheated and scammed me and runaway with my money. I had invested my money in shared BK because it was connected to trusted gateway razor pay, so please refund my amount in my account.
          Please refund my money in my account as soon as possible.
          +1 photos
          Aug 9, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 09, 2021
          Razorpay Customer Care's response
          Hi Govi,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5025222] for us to assist you on priority.

          Regards,
          Sreenivasa.
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            S
            Saddam hussain 01
            Jan 31, 2021
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            Hello there i purchased shared bk plan and invested my money in that according to Shared Bk agreement. "From the date of rental bicycle investors will be provided rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me service's perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
            Name:- Saddam hussain
            Investment date :-18 January 2021
            Cheating date:- 19 January 2021
            Email id:- [protected]@gmail.com
            Transaction ID:- T2101181828481439631436
            Razorpay customer support has been notified about the posted complaint.
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              A
              Ayan Chat
              Jan 31, 2021
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              Fraud transaction in my account and my amount transferred to razor pay please look into this matter and refund the amount as soon as possible
              +1 photos
              Razorpay customer support has been notified about the posted complaint.
              Hi Ayan,

              We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/. Additionally, we suggest you remove any sensitive information containing your personal details to avoid or prevent further misuse.

              Regards,
              Sreenivasa.
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                A
                Ayona Lobo
                from Bengaluru, Karnataka
                Jan 31, 2021
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                Hi! I am Aqualine Ayona Lobo . I had invested 4800 in sharedbk application through Razorpay But the sharedbk application is not opening. I have no idea what to do. Please please try to understand my problem and refund the money back to my account.
                +3 photos
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                  N
                  nayak8998
                  Jan 31, 2021
                  Resolved
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                  Resolved

                  I am lost my money with fraudulent activity with u and that shared bk company. My amount transferred through you company and I lost my money
                  +1 photos
                  Feb 2, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Jan 31, 2021
                  Updated by nayak8998
                  Refund my money

                  Bro whether you get the money back
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                    K
                    Keerthikumar M
                    Jan 31, 2021
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                    Address: BANGALORE

                    FRAUDULENT ACTIVITY IN MY ACCOUNT.
                    I lost my money due to your company gateway. Please refund my amount.
                    +1 photos
                    Razorpay customer support has been notified about the posted complaint.
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                      S
                      Sharath1814
                      Jan 31, 2021
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                      I lost my money in shared bk investment and they ran away with my money please help me to recover my money
                      +1 photos
                      Razorpay customer support has been notified about the posted complaint.
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                        Sharath1814
                        Jan 31, 2021
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                        I lost my money by those shared bk frauds please recover my money
                        +1 photos
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                          4
                          4MH18CS092 Sahana K S
                          Jan 31, 2021
                          Resolved
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                          Resolved

                          I had lost 24 thousand paying to razorpay it is fraud activity with the company sharedbk .is that I had paid my money to razorpay so you are responsible for my loss I need my refund.i had raised my complaint also but no response check with my issue
                          Jan 31, 2021
                          Complaint marked as Resolved 
                          My complaint is unsolved.i didn't get any refund .
                          Razorpay customer support has been notified about the posted complaint.
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                            R
                            Ravi Chinnani
                            Jan 31, 2021
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                            Address: DELHI INDIA

                            I Invested 33300 in the daily income of 2494 but they didn't give..they escaped
                            +1 photos
                            Razorpay customer support has been notified about the posted complaint.
                            Jan 31, 2021
                            Updated by Ravi Chinnani
                            Transaction ID_[protected]
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                              J
                              Jagadeeshnaidu
                              Jan 31, 2021
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                              Address: Kaakaraparthy street, Yagrlapalli, TADEPALLIGUDEM, Andhra Pradesh -534102

                              Dear sir/madam,
                              I have invested 15000 in shared bk, not refunded one rupee, so please do recover my money
                              +2 photos
                              Razorpay customer support has been notified about the posted complaint.
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                                A
                                AdityaNarain Gupta
                                from Delhi, Delhi
                                Jan 31, 2021
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                                I purchased Shared bk Plan and invested my money in that according to shared bk agreement.' From the date of rental bicycle investor will be provide rental services for the equipment purchased by Shared bk. The daily profit is 160 rupees and total profit is 3425 rupees and didn't provide me services perfectly as it promised to me. But it cheated me and scammed and runaway with money. I invested my money in shared bk because it connected to trusted gateway razar pay and Vinoth Kaanan who is co-portion of Shared bk, so please refined my amount in my account.
                                Please refund my money in my account as soon as possible
                                +1 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Feb 01, 2021
                                Updated by AdityaNarain Gupta
                                Please delete previous image, and uploaded current image

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                                  V
                                  VARSHA J PRAKASH
                                  Jan 31, 2021
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                                  Hii this is varsha J
                                  There was fraudulent activity in my account can you please go through that
                                  This is was much in need
                                  Hoping that you will resolve
                                  Thankyou
                                  +5 photos
                                  Razorpay customer support has been notified about the posted complaint.
                                  I have not received any further details can you please help with that out
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                                    M
                                    MO H AN
                                    Jan 31, 2021
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                                    Fraudulent activity in my account . I have lost my money . I goted cheated with my money . I have lost 3300 rupees plz refund my money ..i trusted but i lost my money so plz refund my money to my account as soon as possible.. Thank you ..

                                    Date: 27th November[protected]
                                    9th December[protected]
                                    Totally 3300rs
                                    +2 photos
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                                      B
                                      Jan 31, 2021
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                                      Dear sir,
                                      I purchased Shared bk plan and invested my money in that according to shared bk agreement. From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period 90 days, the daily profit is 335 rupees and the total profit is 30150 rupees. And didn't provide me services perfectly as it promised to me but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it coneected to trusted gateway razor pay, so please refund my amount in my account.
                                      Please refund my amount in my account as soon as possible

                                      Name :- B. Bharathi
                                      Investment date :- 02-Jan-2021 ₹300
                                      04-Jan-2021 ₹3000
                                      12-Jan-2021 ₹3000
                                      Cheated Date :- 31-Jan-2021

                                      Email Id:- [protected]@gmail.com

                                      Transaction I'd :- CICAgKCzIbuGeg
                                      From : Bharathi B
                                      [protected]@gmail.com
                                      Phone no: [protected]
                                      +3 photos
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                                        C
                                        Chaya Devi. N 027
                                        Jan 31, 2021
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                                        I am lost my money with Fraudulent activitiy with you and that company. My account transferred through your company and i lost my money.
                                        +7 photos
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