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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
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Razorpay reviews & complaints page 84

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T
Thamizh732000
from Gurgaon, Haryana
Jan 27, 2021
Resolved
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Website: Shared bk

Shared bk I have paid my payment but I did not get serive in 11/01/2021 I can pay 15000 rupees but did not get any serive so pls help us to refund my money...
Jan 28, 2021
Complaint marked as Resolved 
I want my money pls refund my 15k in 11 jan 2021 I can pay but i can't get any service ...
Razorpay customer support has been notified about the posted complaint.
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    A
    Ayona Lobo
    from Bengaluru, Karnataka
    Jan 27, 2021
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    Last month I had invested 4800 in sharedbk and I lost my money that fraud company has cheated more than 70k people and people have list in lakhs. It's our hard earned money please help us.
    Aug 7, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Hi Ayona,

    We are sorry to hear this. In order to assist you, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact information. Also, mention the ticket ID [4965302] so that our concerned team can get this checked and provide you with an update at the earliest.

    Regards,
    Anas
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      S
      Shivank5346
      Jan 27, 2021
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      The sharing bk scam
      Razorpay customer support has been notified about the posted complaint.
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        S
        Sujan B N
        Jan 27, 2021
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        Address: Sujan bn, mavinakatte, moodbidri.

        Hi sir/ Medam
        Hi invested 9000 in sharebk through razorpay I have not got any return from it so please help me out otherwise I will go to cyber police and file a case regarding it.
        Thank you
        Razorpay customer support has been notified about the posted complaint.
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          N
          nitik katiyar
          from Gorakhpur, Uttar Pradesh
          Jan 27, 2021
          Resolved
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          Respected sir/mam,
          I invested into share bk it is approx 1lakh and the connection was you and i want my money back because only some amount that is 5 thousand is returned from that company through your medium only and i want my money back so plzzz
          Seriously look into this matter and i want my money back so plzz
          And now that app website is also shut down so return our money back...
          Aug 13, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Jan 27, 2021
          Updated by nitik katiyar
          These r some more proofs
          Plzz return our money
          Because r the medium...

          Verified Support
          Feb 05, 2021
          Razorpay Customer Care's response
          Hi Nitik,

          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5005537, along with your transaction and contact details so that we can have this addressed.

          Regards,
          Sreenivasa.
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            G
            G nagaraja
            Jan 27, 2021
            Resolved
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            Address: Ground & 1st floor,SJR cyber, laskar hosur road,bengaluru,Karnataka,India, 560030

            I purchased shared bk plan and investment my money in that accounting to shared bk agreement.
            " from tha rate of rental bicycle investors will be provide rental services for tha equipment purchased by shared bk. That less periods 90 days, daily profit 320rs at the total profit 28800 rupees". And didn't provide me services perfectly as it promise to me, but cheat me and scammed runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money In my account as soon as possible .
            Name: Nagaraja
            Investment rate: 4%
            Cheating date: 21/01/2021
            Email id: [protected]@gmail.com
            Transaction I'd:P2101022114241614461858
            Aug 13, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 05, 2021
            Razorpay Customer Care's response
            Hi Nagaraja,

            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5005483, along with your transaction and contact details so that we can have this addressed.

            Regards,
            Sreenivasa.
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              V
              Vijaya Kumar j
              Jan 27, 2021
              Resolved
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              Resolved

              Dear sir,
              I am vijay kumar j

                There is an online investment plateform named shared bk, and there company domain name is ciciseo.com .This company has cheated more than 50000 people of minimum about of crores..

              In this site we just have to invest some amount as I invested ₹15000___ . We have only a single plateform to communicate was what's app and admin number who was there employee - +[protected] ...

              I have some evidence as Screen shot of my payment whom I paid behalf of ciciseo.com or shared bk..

              Please take appropriate action if possible ..

              Thanku so muchÂ
              Aug 13, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Jan 27, 2021
              Updated by Vijaya Kumar j
              Dear sir,
              I am vijay kumar j

                 There is an online investment plateform named shared bk, and there company domain name is ciciseo.com .This company has cheated more than 50000 people of minimum about of crores..

              In this site we just have to invest  some amount as I invested ₹15000. We have only a single plateform to communicate was what's app and admin number who was there employee - +[protected] ...

              I have some evidence as Screen shot of my payment whom I paid behalf of ciciseo.com or shared bk..

              Please take appropriate action if possible ..

              Thanku so much 

              Verified Support
              Feb 05, 2021
              Razorpay Customer Care's response
              Hi Vijaya,

              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5005204, along with your transaction and contact details so that we can have this addressed.

              Regards,
              Sreenivasa.
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                K
                Kiran K Prasad
                from BENGALURU, Karnataka
                Jan 27, 2021
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                Address: Delhi

                I had been cheated by fraud company called sharedBK having domain name www.ciciseo.com and took payment of 30k rupees 2 times through razorpay but now the domain has stopped working so please help me in getting my investment back
                Razorpay customer support has been notified about the posted complaint.
                Jan 28, 2021
                Updated by Kiran K Prasad
                I forgot to add even another 3000 rupees payment was made through razorpay initially.. so totally i made 63000 rupees payment to sharedBK since payment was carried through secure razorpay payment gateway so kindly help in refunding my money back

                Please reply when will my refund gets processed ?
                I haven't got any response from razorpay still.. Could you please reply on above ?
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                  N
                  Narasimhulu p.
                  from Hyderabad, Telangana
                  Jan 27, 2021
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                  Address: T2101191211160557350378

                  I have paid money 3000 but he had not provide me in company benifit me daily 160 rypes return's me in company totely 14400 rupe returned company not provide me so my 3000 rupes refund me my account pleee transtication id T2101191211160557350378
                  Razorpay customer support has been notified about the posted complaint.
                  Jan 27, 2021
                  Updated by Narasimhulu p.
                  T2101191211160557350378 ple return my money 3000 in my account

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                    R
                    Rupesh goud
                    from Hyderabad, Telangana
                    Jan 27, 2021
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                    I have Paid to bike sharing company as the amount mentioned above. They said they will give the intrest amount to my original amount. They also said the investment expiry period will be 90 days but they have ran away with my money. I have paid to them by believing your gateway payment method Razorpay.
                    So please refund my money
                    Razorpay customer support has been notified about the posted complaint.
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                      C
                      Chaithrashree S R
                      Jan 27, 2021
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                      I purchased shared bk plan and investment my money in that accounting to shared bk agreement.
                      " from tha rate of rental bicycle investors will be provide rental services for tha equipment purchased by shared bk. That less periods 90 days, daily profit 15rs at the total profit 1350 rupees". And didn't provide me services perfectly as it promise to me, but cheat me and scammed runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money In my account as soon as possible .
                      Name: Chaitrashree S R
                      Investment rate:3000/-
                      Cheating date: 25/01/2021
                      Email id: [protected]@gmail.com
                      Transaction I'd:[protected]
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 05, 2021
                      Razorpay Customer Care's response
                      Hi Chaithrashree,

                      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5005164, along with your transaction and contact details so that we can have this addressed.

                      Regards,
                      Sreenivasa.
                      Feb 09, 2021
                      Updated by Chaithrashree S R
                      purchased shared bk plan and investment my money in that accounting to shared bk agreement.
                      " from tha rate of rental bicycle investors will be provide rental services for tha equipment purchased by shared bk. That less periods 90 days, daily profit 15rs at the total profit 1350 rupees". And didn't provide me services perfectly as it promise to me, but cheat me and scammed runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account, please refund my money In my account as soon as possible .
                      Name: Chaitrashree S R
                      Investment rate:3000/-
                      Cheating date: 25/01/2021
                      Email id: [protected]@gmail.com
                      Transaction I'd:[protected]
                      Ticket ref : 5005164
                      Phone: [protected]

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                        A
                        Arya Madhusudhan
                        Jan 27, 2021
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                        Purchase shared bk plan and invested my money in that according to Shared BK agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 2700 and the total profit is 85500 Rupees".
                        and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                        Please refund my money in my account as soon as possible.
                        Name: saddam khan

                        Investment Date:03:50pm on 04Jan2021
                        and
                        01:15pm on 08 Jan 2021 and
                        08:49 pm on 23Jan 2021.

                        Cheating Date:[protected]

                        Email iD : saddamkhan133.[protected]@gmail.com

                        Transaction ID: T2101041550508006963029
                        T2101081315445272232108
                        T2101081317466316975757

                        Account number: [protected]

                        BANK : Kotak Mahindra Bank
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 05, 2021
                        Razorpay Customer Care's response
                        Hi Arya,

                        We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5005098, along with your transaction and contact details so that we can have this addressed.

                        Regards,
                        Sreenivasa.
                        Feb 07, 2021
                        Updated by Arya Madhusudhan
                        I purchase shared bk plan and invested my money in that according to Shared BK agreement."from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 2700 and the total profit is 85500 Rupees".
                        and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                        Please refund my money in my account as soon as possible.
                        Name: Madhusudhan N

                        Investment Date:03:50pm on 04Jan2021
                        and
                        01:15pm on 08 Jan 2021 and
                        08:49 pm on 23Jan 2021.

                        Cheating Date:[protected]

                        Email iD : [protected]@gmail.com

                        Transaction ID: T2101041550508006963029
                        T2101081315445272232108
                        T2101081317466316975757

                        Account number: [protected]

                        BANK : Axis Bank

                        IFSC code: UTIB0002155

                        Account: saving account

                        This bank details sir please

                        Please refund my amount as soon as possible sir please sir I am from middle class family sir please sir this is my wife and mother given amount please sir help me, refund my amount sir please sir

                        Feb 07, 2021
                        Updated by Arya Madhusudhan
                        request with ticket ref:5005098
                        Feb 07, 2021
                        Updated by Arya Madhusudhan
                        Please help me sir please sir my account refund as soon as possible sir please sir
                        Feb 07, 2021
                        Updated by Arya Madhusudhan
                        My number is [protected] please help me sir
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                          C
                          Chandrakanth Harsha
                          Jan 27, 2021
                          Resolved
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                          Resolved

                          Dear sir/Madam,
                          I purchased Shared BK Plan and invested Rs 36000in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for 30000 plan investor will get Rs 1850/day for 3000plan We will get Rs 160/day For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 36000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

                          Thanks and Regard
                          Chandrakanth M
                          Invest Dates
                          23 th Dec 2020 Rs 15000
                          25th Dec 2020 Rs 15000
                          08th Jan 2021 Rs 6000
                          Scammed Date 25th Jan 2021
                          Upi IDs: T2012232056376002845696 this is15000Rs
                          T2012252035369830652921this is 15000Rs

                          T2101081611245405563376this is 6000Rs

                          Email: [protected]@gmail.com
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Jan 27, 2021
                          Updated by Chandrakanth Harsha
                          Please help me I am from poor family
                          Verified Support
                          Feb 05, 2021
                          Razorpay Customer Care's response
                          Hi Chandrakanth,

                          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5005066, along with your transaction and contact details so that we can have this addressed.

                          Regards,
                          Sreenivasa.
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                            R
                            Raj streaming
                            Jan 27, 2021
                            Resolved
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                            Resolved

                            Hello There
                            I purchased 4 shared bk plan and invested my in that according to Shared bk agreement.
                            "From the date rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less provide is 90 days, the daily profit is 640 rupees and the total profit is 57, 600 Rupees". And my 1st equipment is 3, 000 rupees, 2nd equipment is 3, 000 rupees, 3rd equipment is 3, 000 rupees, and also 4th equipment is 3, 000 rupees.
                            And didn't provide me services perfectly as it promised to me. But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted getaway razor pay, so please refund my amount in my account.
                            Please refund my money in my account as soon as possible.
                            Name: NINGARAJ MADABAL
                            Investment date: 15/12/2020
                            Transaction ID:T2012151415578945613107 this is first investment.
                            Investment date: 21/12/2020
                            Transaction ID:T2012211137380683418307 this is 2nd investment.
                            Investment date: 04/1/2021
                            Transaction ID: T2101041127350562792454 this is 3rd investment
                            Investment date: 19/1/2021
                            Cheating date: 25/1/2021
                            Email ID: Www.[protected]@gmail.com
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 05, 2021
                            Razorpay Customer Care's response
                            Hi Raj,

                            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5005031, along with your transaction and contact details so that we can have this addressed.

                            Regards,
                            Sreenivasa.
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                              S
                              Sudharshan B Sadharshan
                              Jan 27, 2021
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                              Dear sir/Madam,
                              I purchased Shared BK Plan and invested Rs 43000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for (one) 30000 plan investor will get Rs 1850/day for (four) 3000 plan We will get Rs 650/day For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 43000in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

                              Thanks and Regards
                              B sudharshan
                              Invest Dates
                              2st Jan 2021 Rs 3000
                              16th Jan 2021 Rs 40000
                              Scammed Date 25th Jan 2021
                              Upi IDs, T2101161357145857448338 for 40000Rs
                              T2101021644594831505264 for 3000Rs.

                              Email.. [protected]@gmail.com
                              Razorpay customer support has been notified about the posted complaint.
                              Jan 27, 2021
                              Updated by Sudharshan B Sadharshan
                              please help me
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                                S
                                Sudharshan B Sadharshan
                                Jan 27, 2021
                                Resolved
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                                Resolved

                                Website: www.ciciseo.com/h5/pages/register/register?invcode=062473

                                Dear sir/Madam,
                                I purchased Shared BK Plan and invested Rs 43000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for (one) 30000 plan investor will get Rs 1850/days and (four) 3000plan We will get Rs 640/day For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 43000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please re refund my money to my account as soon as possible.
                                please...
                                Thanks and Regards
                                Sudharshan B
                                Invest Dates
                                02th Jan 2021 Rs 3000
                                16th Jan 2021 Rs 40000
                                Scammed Date 25th Jan 2021
                                Upi IDs. T2101161357145857448338 for 40000 Rs
                                T2101021644594831505264 for 3000 Rs.

                                Email. [protected]@gmail.com
                                Aug 20, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 05, 2021
                                Razorpay Customer Care's response
                                Hi Sudharshan,

                                We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5004873, along with your transaction and contact details so that we can have this addressed.

                                Regards,
                                Sreenivasa.
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                                  M
                                  Musalati nagaraju
                                  Jan 27, 2021
                                  Resolved
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                                  Resolved

                                  Dear sir/Madam,
                                  I purchased Shared BK Plan and invested Rs 21300/- in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for 15, 000/- plan invester will get 850/- per day, 2*3000 plan investor will get Rs 160/day for 300 plan We will get Rs 15/day For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 21300/- in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

                                  Thanks and Regards
                                  Musalati Nagaraju.
                                  Invest Dates
                                  20th Dec 2020 Rs 300
                                  1st Jan 2021 Rs 3000
                                  18th Jan 2021 Rs 15, 000/-
                                  21st Jan 2021 Rs 3000
                                  Scammed Date 25th Jan 2021
                                  Upi IDs
                                  [protected]
                                  [protected]
                                  [protected]
                                  [protected]

                                  Email nagaraju.[protected]@gmail.com
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2021
                                  Razorpay Customer Care's response
                                  Hi Nagaraju,

                                  We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:4966033, along with your transaction and contact details so that we can have this addressed.

                                  Regards,
                                  Sreenivasa.
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                                    S
                                    Sada1987
                                    Jan 27, 2021
                                    Resolved
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                                    Resolved

                                    I purchased Shared BK plan and invested my money 70, 000 in that according to Shared BK agreement, from the date of rental bicycle investors will be provide rental service for the equipment purchased by shared BK, The less period is 90 days, the daily profit is 4300 rupees And didn't provide me service perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money 70000 in shared bk because it connected to trusted gateway razorpay, so please refund my amount in my account as soon as possible..
                                    Name - Sadananda KN
                                    Investment date 16-12-20, 19-12-20, 23-12-20, 12-1-21, 23-12-20
                                    Email- [protected]@gmail.com
                                    Transaction Reference No[protected],[protected],[protected],[protected],[protected]
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 05, 2021
                                    Razorpay Customer Care's response
                                    Hi Sadananda,

                                    We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5004841, along with your transaction and contact details so that we can have this addressed.

                                    Regards,
                                    Sreenivasa.
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                                      G
                                      gafoor9742
                                      Jan 27, 2021
                                      Resolved
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                                      Resolved

                                      Hello There

                                      I purchased shared bk plan of 15000 rupees and invested my money in that according to Shared Bk agreement.

                                      "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK.

                                      The lease period is 90 days, the daily profit is 850 rupees and

                                      the total profit is 76500 Rupees".

                                      and didn't provide me services perfectly as it promised tome, But it cheated me and scammed and runaway with my money. I invested my 15000 rupees in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,

                                      Please refund my money in my account as soon as possible.

                                      Name : Abdul Gafoor

                                      Invested amount : 15, 000 rupees

                                      Investment Date : 5-Jan-2021

                                      Cheating Date : 19-Jan-2021

                                      Email iD : [protected]@gmail.com

                                      Transaction Id :[protected]
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 04, 2021
                                      Razorpay Customer Care's response
                                      Hi Abdul,

                                      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5002200, along with your transaction and contact details so that we can have this addressed.

                                      Regards,
                                      Sreenivasa.
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                                        Soumyabiswas15
                                        from Kolkata, West Bengal
                                        Jan 27, 2021
                                        Resolved
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                                        Resolved

                                        Hello Sir,
                                        I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                        “from the date(08/01/2021) of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees".
                                        and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                        Please refund my money in my account as soon as possible.
                                        Name. Soumya Biswas
                                        Investment Date: 8/1/2021
                                        Cheating Date: 26/1/2021
                                        Email iD: [protected]@gmail.com
                                        Transaction Id: T210181948373744043259
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Jan 27, 2021
                                        Updated by Soumyabiswas15
                                        Name :- Soumya Biswas
                                        Investment Date :- 08-Jan-2021.
                                        Investment Amount :- Rs.3000.
                                        UPI Transaction ID :T2101081948373744043259.
                                        Paid To :- RAZOPAY ([protected]@icici).
                                        Paid From upi id:- [protected]@ybl, SBI: [protected]
                                        Collect ID: ICI4075dc193de1493a854e214d1d29da4b

                                        Verified Support
                                        Feb 04, 2021
                                        Razorpay Customer Care's response
                                        Hi Soumya,

                                        We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5002256, along with your transaction and contact details so that we can have this addressed.

                                        Regards,
                                        Sreenivasa.
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