Jan 28, 2021
Complaint marked as Resolved Greetings for the day!
We are checking this with the merchant and raised a dispute so we request you to wait for 21 days.
We are relentlessly working towards improving our services to ensure that the customers don't face any issues.
We highly appreciate your patronage and understanding with us and look forward to offering you a world-class experience.
Your patience and understanding of the same are highly appreciated.
Please revert back to us for further queries.
The ticket reference for your request is #4964431.
We have enhanced our support options, please visit our Support page for more details: https://razorpay.com/support
Razorpay customer support has been notified about the posted complaint.
We are sorry to hear this. In order to assist you, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact information. Also, mention the ticket ID [4965255] so that our concerned team can get this checked and provide you with an update at the earliest.
Regards,
Anas