Razorpay — Fraudulent Passport seva portal registered with you

Razorpay — Fraudulent Passport seva portal registered with you

V Vallabh Kamat from Mumbai, Maharashtra

We would like to bring to your attention that the vendor under website name "indianpassportseva.co.in" is a fraudulent vendor, cheating people in the guise of passport application services, collecting fees through Razorpay and then disappearing with the money. Thereafter they do not respond to any communication. on 2nd Oct 2020, we were victims to this scamster and made following payments to Razorpay - at 11.58 am on 02/10/2020 paid Rs 2999/- Standard chartered master card no [protected] in the name of Vrinda Kamat - at 12.16 pm on 02/10/2020 paid Rs 2999/- ICICI Bank visa card no [protected] in the name of Vallabh Kamat Kindly recover this payment from the concerned account and credit back to respective cards. The concerned banks have also been informed about this fraud +2 photos Was this information helpful? No (0) Yes (0)
Razorpay customer support has been notified about the posted complaint. Oct 12, 2020 Updated by Vallabh Kamat We have reason to believe that some insider at Razorpay is hand-in-glove with fraudsters, for the following reasons:- After the complaint was forwarded by you to Razorpay on 10/10/2020, we received a call from fraudster( Mobile no [protected] on 11/10/2020 at 17.20 pm), claiming to be calling from Razorpay customer service. He referred to this complaint, and said that Razorpay will refund the amount, provided I download QS app and share Control number of my mobile to him, which I immediately realised as another fraud. On questioning him, he started abusing in chaste Hindi and disconnected the phone. I hold razorpay responsible for leaking my complaints to fraudsters. If suitable explanation is not provided by razorpay, I will make this information public on social media. Verified Support Oct 13, 2020 Razorpay Customer Care's response Hi Vallabh, We are sorry to hear this. We have created a dispute for the transaction and are checking this with the merchant. Kindly expect an update on the email thread with ticket id-4492847 at the earliest. Regards, Team Razorpay Oct 13, 2020 Updated by Vallabh Kamat Team Razorpay, Ticket id-4492847 Thanks for direct response. Please find the latest whatsapp message from fraudster ( from Sahil ? mobile no[protected], which is attached. He is asking me to withdraw complaint (and enable refund ??) by sending the draft provided by email to [protected]@razorpay.com, [protected]@razorpay.com As i refuse to deal with fraudsters, I have not given him any such complaint closure confirmation. I want Razorpay to complete investigation fast and refund money back to my credit cards as soon as possible. This will save hundreds of other people falling prey to this scam. As a responsible corporate body, I expect razorpay to report your such vendors to police/ online fraud investigation agencies. Vallabh Kamat [protected]
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babir-01

from Deoli, Delhi

Dear RazorPay,

You have a registered FRAUDULENT client - PASSPORT SEVA. This vendor under website name "indianpassportseva.co.in" is a fraudulent vendor, cheating people in the guise of passport application services, collecting fees through Razorpay and then disappearing with the money. Thereafter they do not respond to any communication.

on 13th Feb 2021, we were victims to this scamster and made following payments to Razorpay

- paid Rs 2999/- HDFC Bank netbanking

- paid Rs 2999/- HDFC Bank netbanking

Kindly recover this payment from the concerned account and credit back to respective netbanking.

The concerned banks have also been informed about this fraud.