Reebok India — Shoes tearing up from inside

Address:

New Delhi, Delhi

I bought a pair of women shoes reebok sublite duo on 40% sale for Rs. 3799 MRP is Rs. 6299 from Dwarka sector 11 G-1 DELHI, phone no.[protected] on 19 jan 2015. But sadly these very expensive shoes are tearing up from inside and it is within 3 months. The ankle cushion of both the shoes are tearing up from inside. I took these to the shop from I bought but they said its normal wear and tear and they can't do anything. They did lodge the complaint when I asked on 28 March 2015 but didn't take any action. But at the time of selling they said it has warranty for 3 months and if anything happens they will exchange it. But now they told me they can't do anything now because I bought it in sale which they didn't tell me at the time of selling. I am really very disappointed with the service and customer care as it is unexpected that such an international brand in sports/athletic shoes giving no response. Even no one attends the customer care number[protected]. Amazing thing is pair I bought from London was exchanged in the shop in London instamtly but didn't expect this from the same international sports brand which serves worldwide. Pls help me and get this resolved. Regards Nupur [protected] Photos attached...