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Reliance BigTV Complaints & Reviews

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Last updated Jan 29, 2024
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Reliance BigTV Phone Numbers

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1860 200 6666
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Navi Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance BigTV reviews & complaints page 107

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Address:500026

I have recharged my smart card #[protected] and applied for the silver sports package, however i am facing the error 400 issue when i switch on my set top box. I have been regularly calling up your customer service numbers since the last one week and lodged multiple complaints, but have not received one single call back.

I have also tried reaching out to your customer service to talk to the representative in person, but...
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skyline1
from Rajkot, Gujarat
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not working from last 02 months

Address:Bharuch, Gujarat, 393002

Card no[protected] not working, massage on tv is first installation — language selection then — ok, after that signal quality sown poor, we have four time complained on customer care toll free no, but there's no solution / response of complain from reliance big tv. Today also i have call on customer care no[protected] for 01 hr 19 mnt hanged....
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Yaramasu
from Noida, Uttar Pradesh
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no transmission since 8 days- no customer support

Address:560100

Hi there,

My reliance big tv has stopped transmission from past 8 days with error 400, i verified as per faq, every thing seems ok. I tried to reach customer care since them, unable to connect some times, if connected vr says to wait for 5 mins, i have waited for 60 one time another time 90 mins every day 5 to 10 times i am contacting customer care, no luck till now, i called nodal officer, ph umbers[protected],[protected]...
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Devashet Saswade
from Indore, Madhya Pradesh
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error 200 is showing

Address:Pune, Maharashtra

Getting error 200 (Unsubscribed channel) for all paid channels except from reliance home channel (This is coming properly) for my smart card no:[protected].
Could you please help in getting my paid channels and even the amount is getting deducted without providing the channels being displayed.
Its not the right approach and has to fixed immediatly and money should be deducted from the day service is provided (But not without...
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A
amit039
from Digboi, Assam
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dth

Hi,

I'm trying to contact your customer care for one month for re-installation of my dth as i have relocated from bangalore to hyderabad. But for the last one month i am getting the response that the customer care can't be contacted due to some emergency at your side. Please advice how long this emergency situation is going to persist & when you shall become capable to service customer requests?

Please find...
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Address:Chennai, Tamil Nadu, 600005
Website:direct complaint thru phone

We have paid one year subscription fees for big tv dth. For the last one week, we have given two times complaints and it is registered. Whenever they registered the complaints, they have told we are in warranty period, but the service engineers calling us, will demand the money. When we have told the warranty period, they have reluctant to attend the calls. One person reported back to office that we are moving to new dth, so they cut our...
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Safia
from Bengaluru, Karnataka
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unresponsive /pathetic service

Address:500008

Hi,

Its been almost two months i had my connection down. (Smart card no :[protected]. Raised a complain on june 27 but still no action taken till date. Cannot be able to get connected to customer service more then half to forty minutes of call waiting and then no respond as well and call gets auto disconnected. Very pathetic response.

Can you please do some thing to get my connection up as soon as possible....
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Sandeeppandey2017
from Chennai, Tamil Nadu
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connection suspended after recharging the amount

Address:500076
Website:Reliance Big TV

I have recharged the reliance big tv account yesterday on smart card#[protected] for rs 800 and now i see the connection is not resumed.

I see error 200 since yesterday and when i am trying to call reliance big tv customer care it says "you have exceeded the limit to speak to agent" even before call getting connected to agent.

Please look into the matter.

I do not have any alternate # to call...
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divyaprakash pandey
from Bengaluru, Karnataka
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unable to view any channel even after successful recharge

Getting error 200 (Unsubscribed channel) for all paid channels except from reliance home channel (This is coming properly) for my smart card no:[protected].
Since 15 days we are trying to contact customer care and the ultimate message we end up with is "you have reached maximum attempts", being a techie i can understand if this message come after i communicate with the customer care representative, but i am hearing this message even...
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Satpalchahar
from Meerut, Uttar Pradesh
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no action on complaint

Address:Agra, Uttar Pradesh, 283102
Website:[email protected]

My reliance bigtv setup box is not working from 5/08/2017. So, i made a complaint about setup box on customer support on 5/08/2017 my complain no. Is[protected] the customer support team told me that the technician will contact me within 48 hours but till yet i didn't get any call from the technician i called the customer support so many times but they always says the problem will resolve today and the loss of recharge will be refund but there...
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Priya Sivaprakasam
from Delhi, Delhi
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reliance big tv not working for almost 2 months

Address:Thanjavur, Tamil Nadu

My big tv is not working for past 2 months... And i made a complaint to the customer care on 5th july 2017 for a new set top box.. Til now ie 16th august 2017, no response from u people. Im calling ur customer care on alteranate days. Im getting same reply it ll be resolved within two days. Really fed up n frustrated with reliance big tv. I[censored] cant resolve better repay my amount. I have for recharged for 6 months.

Its a very...
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Udhayshankar
from Gudivada, Andhra Pradesh
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not attending to our complaints

Address:Hyderabad, Andhra Pradesh, 500094

Smart card no.[protected]

We have 2 connections from big tv. Out of the 2 only 1 connection is working for the past 2 months. But they are deducting the amount for 2 connections. Their customer care number is not at all working. We have been making several email complaints for the past 2 months. They responded on aug.07 saying it will be set right within 48 hrs. However it has not been done so far....
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K
Kinnari7
from Mumbai, Maharashtra
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non functioning of set top box

Address:Mumbai City, Maharashtra, 400 101

I have submitted complanit against reliance big tv almost 14 days back my smart card number is[protected]. I did not receive any response from company and they are not answering my call too. My set top box is not working from past 15 days. Very disappointed with the services. I want to discontinue with the service and want a refund of my last recharge....
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Pritee Shinde
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reliance big tv signal lost connection error 400

Address:Pune, Maharashtra, 410507

Hi,

My complaint against reliance big tv. I have reliance big tv past 2 year's smart card no.[protected]. My tv connection was lost yesterday evening and when i try to contact with customer care there is no response and if some body picking the call they repeted same massage we will look in this issue and still i am facing this issue i got the error code 400 singnal loss. And that customer service is very poor of this service...
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Manojkhope
from Dhule, Maharashtra
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smart card expired

Address:Pune, Maharashtra, 412105

Smart card #[protected]

Hello,
My father use this connection ar his town. Nut recently he did not recharge the number for more than 3 months. Now he recharged the same with 350 pack but when he tried to turn on the settop box it says Smart card has expired. I tried multiple time to connect customer care to reactivate the card however each time they disconnects the call after submitting all the IVR options to speak to...
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kym
from Mumbai, Maharashtra
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request unsolved

Address:Mumbai City, Maharashtra, 400101

I have raised my complained on 11 th Aug 2017 for my setup box related issue, Reliance executive promised to resolve in 48 hours now its around 72 hour completed but no call from their technician, we are waiting from long time, during three days i called 4 times to customer care but every time i got same response that they have escalated my no and technician will come very soon which is very frustrating.
I told them that i will complained...
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Sanket Ramani
from Bardoli, Gujarat
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poor signal

Address:Rajkot, Gujarat, 360002

In my set-top box error 400 is shown. And then we are not show t. V. Channels.
My smart-card no=[protected].

I have all the evidence of customer care call recordings.... They not any respond it.
Today i call 8:02 to 8:40 but not any respond it. (How they are busy whole day!)

When i call cc they just saying that your complaint is still open and we look in to this as soon as possible, but its around...
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Sanket Ramani
from Bardoli, Gujarat
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error 400 and customer care not respond it.

Address:Rajkot, Gujarat, 360002

In my set-top box error 400 is shown. And then we are not show t. V. Channels.
My smart-card no=[protected].

In my tv signal is poor is shown.
And in customer care not received our call last 4 days they said our customers care members are busy. And call after 5 minutes. And then they not receive any call after that day.

So solve this problem. Until we complain for it....
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ashish12verma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reliance dth

Address:Thane, Maharashtra, 400610

My reliance digital tv (Big tv) smart card no,[protected], is having sufficient balance but from last 10 days it is showing error 400. I am unable to see any channel.
Customer care is pathetic. Called them more than 100 times and registered service request on their website, but all in vain. I could not get through. Never got response.

Please help....
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Vaibhav shirodkar
from Vasai-Virar, Maharashtra
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change registered name and mobile no

Address:Mumbai City, Maharashtra, 400708

We have to change our registered mobile number and we have to change registered name also as fast as possible....
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