Reliance BigTV Complaints & Reviews

I bought Reliance BIG TV DTH a month ago from one of the dealer and I face the following problems since I bought it.
1: Firstly they install it after 5 days.
2: On the 2nd day after installation I receive only one channel i.e Gyan Darshan for 10 days.
3: On the 11th day the problem was solved but only for 15 days and on 25th the same problem occured and till now it's not solved and I suffered a lot.
4: After...

I purchased 2 Set top boxes of Reliance Big TV on 2nd November 2008. I registered for installation on 3rd and I was confirmed that within 72 hrs, installation will be completed. But the unskilled installation workers from their Service Dealer M/s. Vivek Services came around 7.30 p.m. on 7th November 2008.
We already had a Tata Sky DTH Connection and we stopped making subsciption to them. The Dish Antenna of Tata Sky was connected to...

I’ve taken BIG TV on 18th of October; it was working fine with all the features. On 29 of October it automatically went off I made a request on the same day to resolve this issue...They have given the complaint on[protected] with an 48 hr SLA to resolve this Issue, but till now they didn’t turn up to resolve this issue, every day I have to give wakeup call to listen their excuses, and I have to obey their immoral commitment....

I purchased a LG 29" CTV from Chandra Traders, Velachery, Chennai on 19th of October 2008. LG had offered FREE Reliance Big Tv DTH connection as Deepavali offer. On 28th of October, the trader called and gave the BIG TV offer coupon and asked me to follow up with Reliance customer care centre. On 28th Oct. I called customer care centre and booked for conection of BIG TV by giving the coupon number which was accepted and in turn on the...

I HAD PURCHASED RELIANCE BIG TV ABOUT A MONTH BACK.WHEN I APPROCHED RELIANCE TV TECHNICAL DEPT. FOR INSTALLATION OF DISH ANTENA THEY ASKED ME FOR NOC FROM MY HSG.SOCIETY FOR INSTALLATION.MY SOC. HAS NOT GRANTED ME PERMISSION TO INSTALL DISH ANTENNA. MY QUERIES ARE AS FOLLOWS,
1]WHY BIG TV DIDN'T ASK ME TAKE NOC FROM HSG BEFORE PURCHASE?
2]DOES HSG HAS RIGHT TO REFUSE NOC FOR THIS MATTER? CAN I APPEAL AGAINST THIS? br...

I have bought BIG TV with the hope that they would offer prompt services in case the need arises. I have actually opted for 'Telugu Plus' option for regional channels but BIG TV has given me 'Tamil Plus'., which is of no use to me. When I asked Customer Care to have it changed to Telugu plus, they made a note of it and gave me a complaint number. But it is three weeks now and still they are not able to do that. But every...

This Bhaskar Polisetty VSS. I have taken BIG TV Connection in Chennai on 26/08/2008 through Reliance Web world, RA Puram Invoice Ref [protected]. My Smart card number is[protected].

In the month of October, 2008 I have shifted from Chennai to Bangalore.

As Instructed by the Big TV Customer Care, I have recharged my account for Rs.750/- towards uninstallation in Chennai and Installation in Bangalore. The recharge...

Dear Sir,
I purchased big tv's set up box on 26th october from Mr.Manish jha, Sakchi, Jamshedpur and was promised its installation on the same day by 5.00pm but i receiver the work order for installation on 28th after contacting the customer care. Since the last 4 days i have been kept waiting inspite paying for the product. I have been calling the concerned person(Mr.Manish Jha) but either he doesnt pick up the phone or if he...

I have purchased Reliance BIG TV DTH box on 22/09/2008 from RK Global, No. 10, Ground Floor, 80 Feet Road, Next to Reliance Fresh, Banashankari 1st stage, Srinivasanagar, Bank colony Bangalore - 560 050. They have given closed box. Charged Rs. 2200/- & the receipt no. is 031. After two days one person from Reliance by Name Mr. Nagarj came & install the antena & after two days I got the connection. His contact cell no. is [protected]....

Complaint# 1:

I have opted for taking reliance big tv dth service since it was from a big business entity. Installation was done after 5 days of booking for the DTH service and thought the service must be good. We made use of the service just for one day when the Set top box stopped functioning. It always remains in STANDBY (just after 1 day usage). Complaint lodged on the same day with their customer service. The customer...

Hai,

Geetha here,

We have gone for the installation of Reliance Big TV, As it was working fine from the time of installation (1 month), now the problem is we are unable to get the signals from the Reliance receiver, because of this there is no audio or video. My TV is totally blank. Try to get in touch witht he company representatives, as their is no response from their side.

Can customer care...

My sincere and humble advice to all is PLEASE DONT PURCHASE RELIANCE BIG TV even though they will give you big promises of number of channels and cinema halls and all. The installation and service division of the BIG TV is the worst i have ever seen in the customer service division. As all have mentioned they gave 48 hrs time span for the installation and its almost 20 days now since im waiting for the installation to be completed. Customer...

I subscribed for BIG TV for south popular pack @ Rs. 1990. At the time of subscribing, the dealer showed all popular channels included in the package for one year. after 15 days of installation, some news channels like CNBC TV-18, BBC and some other movie Channels like HBO etc., have been stopped telecosting. when i enquired with the customer care, they informed me that these channels are not included in your package. It's nothing but...

I purchased BigTV on 20-Sep-2008 from Indira Nagar Reliance web world in Bangalore. I raised work order for installation and installation was started after 10pm on 25-Sep-2008. The remote control came with the set-top-box was not working and engineer asked me to check with the store where I purchased. When I went to Indira nagar on 28-Sep-2008 they asked me to report to Big TV customer care. I registered a complaint there but some one in...

I purchased a Reliance Set Top Box (STB) from Reliance World, Cunningham Road on September 30, 2008. The salesmen assured the installation of STB within 3 days of purchase, which never happened. With constant follow-ups with the Bigtv customer care, I managed to have a technical engineer come home and install the STB on the 15th day of purchase. The guy fixed the antenna, tried activating the
smart card[protected], using the recharge...

I have purchased Reliance BIG TV before a month.After purchasing I was told that installation would happen in 48 hours.
But it does not happened in that duration.After that I have called their customer support and regiesterd complaint. During complaint registraion I have been told that in next 2 hours their technical support team will conatct me and will do installation.
But technical team contacted me on next day and done installation.br...

we bought a BIG TV connection on the 2nd of September 2008. We were pormised that the installation would be done in 48 hours, the and the work order number given to us is [protected]. The Set top box was installed after 7 days. We could watch the TV till 16th night of September. After that there was a black screen display and there was nothing visible on the TV Screen. We made the first complaint on the 17th of September at 7:30 AM 2008,...

Dear Sir,

It is surprise how a reputed company of Reliance fame has sourced the DTH Boxes which are in it self boxes for trouble. I have installed two DTH BOXES on 29th Aug'08 and till date 01.10.08 at least faced problems more than 40 times.

Reliance should be made to withdraw the product and refund consumers hard earned money. I request people reading this article not to be a prey and do thier survey...

Hello,

I procured BIG TV on Sep 7th. First problem is Installation happened after 5 days with repeated followup. Majority of my time gone only to followup customer care[protected]. This is useless. This will not happen within 72 Hrs.they shall take their own time. Later this installation happened only through personal contacts from the stores which I purchased.

Secondly, till 2 weeks the channels are visible....

I will never subscribe for Reliance Big TV.

This is my worst experience with Reliance Big TV. I have decided not to opt for Big TV because of the following reasons:

1. When I dial the toll free number which is available on the internet, I am never able to reach the customer care executive nor I am able to know the details. Reason : The line automatically gets disconnected in some time. (This has happened all...