Reliance Broadband — request to return our payment

Address:New Delhi, Delhi

Hi, I am Jaspal Singh a user of reliance internet connection[protected] We have dissconected ur connection (23rd december 2014)but we gave the 6 month advance for the connection ...on 31st december 2014 we have received a call from mumbai head office(reliance broadband) and they make us sure that "you will receive your money as soon as possible". which was started at 27/11/14 ... but after working 3-4 days it started problem a lot ... even it was not working ...since 2nd december we talked with customer executives ... but after talking with lots of executives ... we are at no solution please sir/ mam its a humble request to you that please help us... we have every sound recording as a proof which we had talked previously to customer executives but now it is going about 5 months aprox... we are blank we want our payment back... i hope you will do something for our inconvience because we belongs from middle class family ...and money is very pericious fr us ... jaspal singh ([protected])
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Dear Jaspal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Jaspal,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
no we doesn't get any positive response, infact today reliance broadband executives call us and demand 3, 200 rupees approx. outstanding bill... but we get the call on 7th of may 2015 at 4:18p.m and told us that u get your payment back in between 40 to 45 days.

Infact our request to termination of connection was at 23 december 2014 and we have got the reply from mumbai branch on 31 december 2014 about that termination and they told to mail us and we send a mail on 7th of january 2015 at 2:00 p.m ...everytime the told us that u will get resolved and get your payment as soon as possible but still todaywe are at no solution even the have cut our internet wire(cable) ... m very dissapointed from the behaviour of this company ... but still i am requestion u to give our payment back as soon as possible.

JASPAL SINGH USER ID:[protected]
[protected], [protected]
[protected]@gmail.com/ [protected]@yahoo.com
no we doesn't get any positive response, infact today reliance broadband executives call us and demand 3, 200 rupees approx. outstanding bill... but we get the call on 7th of may 2015 at 4:18p.m and told us that u get your payment back in between 40 to 45 days.

Infact our request to termination of connection was at 23 december 2014 and we have got the reply from mumbai branch on 31 december 2014 about that termination and they told to mail us and we send a mail on 7th of january 2015 at 2:00 p.m ...everytime the told us that u will get resolved and get your payment as soon as possible but still todaywe are at no solution even the have cut our internet wire(cable) ... m very dissapointed from the behaviour of this company ... but still i am requestion u to give our payment back as soon as possible.we are daily geeting phone calls from reliance for demanding amount of rupees 3200 aprox. infact we have deposited 6 months advance (4605/- rupees), we have requested u many time to return back of our advance money... we recorded all the calls and converstations with reliance customer care executives as a proof ...
JASPAL SINGH USER ID:[protected]
[protected], [protected]
[protected]@gmail.com/ [protected]@yahoo.com
i want to say that i am very disappointed with reliance's service. i am sending complaints from Dec 2014 about the refund of my advance payment of my internet pack. every time when i call customer care, i have been told that my transaction will be done as soon as possible with the statement "your payment will be refunded within 45-50 days but there is still no response from customer care . Please take some steps against my complaint of my refund.
recently i have again sent an mail about my problem on 4 June 2015 but still no response.

MY ID N O. IS>>>>>>>'[protected]"...

My name is Jaspal Singh
Contact No. [protected] - [protected]
[protected]@gmail.com/ [protected]@yahoo.com
i want to say that i am very disappointed with reliance's service. i am sending complaints from Dec 2014 about the refund of my advance payment of my internet pack. every time when i call customer care, i have been told that my transaction will be done as soon as possible with the statement "your payment will be refunded within 45-50 days but there is still no response from customer care . Please take some steps against my complaint of my refund.
recently i have again sent an mail about my problem on 4 June 2015 but still no response.

MY ID N O. IS ;'[protected]"

My name is Jaspal Singh
Contact No. [protected] - [protected]
[protected]@gmail.com/ [protected]@yahoo.com

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