Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 39%
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22264
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2410
down
1228
1800 3033 5555  [Reliance Network]
up
1255
down
719

Phone:
Phone:
up
907
down
501

Fax:
Fax:
+91 22 3038 8005  
+91 22 303 88005  

Customer satisfaction rating
39%
Complaints
22264
Pending
5719
Resolved
7247
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Communications related photos (2145)

Reliance Communications Complaints & Reviews

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Reliance Communications — mnp

 ARSHDEEP SINGH ADAG on Mar 25, 2018
I have send below communication to reliance customer care more than 3 times, but did not get a single response.
Hi,

I am using reliance number ([protected]) probably for more than 10 years. I was using this number on daily basis, recharged it whenever required, as it is my primary number. But suddenly from couple of days back, the number is showing as does not exist. Then thinking that its validity is gone, i recharged it, but then again the recharge was not successful.

I visited the nearest reliance office (In chandmari, near assam tribune office), but to...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — pier id give please

 Omprakash Dagara on Mar 21, 2018
Sir now your net work is stop. I am use your net work sence 2009. So veryous department given my mb no.[protected]. Now i am change other network absence your network. I am gone other both to change other net work but every one ask passward. So please give my port password of no. [protected]. Name_ omprakash dagara.. Mail address_ omprakash. Dagara@gmail.com. Please sir...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Communications — security deposit not returned

 SahilC2311 on Mar 21, 2018
Had a postpaid connection [protected] for almost 20 years, which i got ported as reliance was shutting service in my area. My deposit rs.3500/- was said will be received by check soon and i will be called for details but i haven't received any update yet. (Ported in november first week), been 5 months

Since customer care number wasn't working, all the above conversation took place in person at reliance store.
Waiting for my old refund...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — not refund and given silly excuses last 08 days, why?

 jimkaimaz on Mar 21, 2018
Given all asked documents, pan and aadhaar cards copies, bank details with cancel cheques, given signatures where they asked for? Etc than also till todays date mar. 21st 2018 at 10:30am my amounts didn't credited in my given bank account. Why this thing is going on and on? I couldn't understood at all.
In spite of talked on phone, given details again, written nearly five e-mails with full details than also same o same things happened and my case stand still till todays date...
I had given to my bank instructions that if we didn't get our full amounts on mar. 21st 2018 before 14:00pm...
Complaint comments  Read comments Complaint category Business & Finances

Reliance Communications — payment not received

 Junisha on Mar 20, 2018
Dear sir,
With reference to the cited above subject, i do humble request at your honour to please kindly do something in regard with the payment basis that we have not been received any payment rent since 2014 till date date by which your reliance mobile tower plan standing in our land at bhoirymbong, nongpoh district, meghalaya 793003.
Thus, sir, as per agreement you have agreed to be paid regularly per monthly, but till now no payment.
However, the tower plan still existed and standing in our plot apartment, please take responsible on this matter as soon as possible. We...
Complaint comments  Read comments Complaint category House, Apartment Rental

Reliance Communications — refund of excess bill payment

 Neel Vakharia on Mar 20, 2018
Please provide me refund of excess bill payment to reliance communication ltd. For the period of october 2017 to december 2017. The company charged us the in the bill in the name of advance rental. As we had postpaid sim card the company has not made a refund of excess money that we have paid.
In that case for 27-09-17 to 26-10-17 bill they charged us for 27-10-17 to 26-11-17 of rs. 499 but bill is of rs.600.62 we have agree with bill and they have charged us 696.07 against that we have made payment of rs. 1, 000 towards the bill of 27.09.17 to 26.10.17 and 27.10.17 to 05.12.17. As such the...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — to provide porting code for my reliance gsm number

 Kol1997 on Mar 18, 2018
Sir i am not able to port the no. To any other network as the services have been discontinued. This is really causing trouble for me.. Pleasr provide me the porting code of my reliance gsm number ([protected]) to my alternative number-[protected]. Or you cam mail me at (Aakashbhartiakol11@gmail.com).. Please help me.. Its very important for me.. Thankyou...
Complaint comments  Read comments [2]Complaint category Other

Reliance Communications — closing of reliance no.

 Silent Voice on Mar 17, 2018
Firstly my pre-paid reliance no. Got closed and they forfeited the amount that was there in my account which is unlawful, secondly i am not able to port the no. To any other network as the services have been discontinued. This is really causing trouble as neither we are able to operate our online services linked to mobile no. S like wallets nor we are able to update our mobile no. Linked to aadhar. It's a two way problem....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — using reliance communication postpaid sim and wish to surrender the number

 ravinder@123 on Mar 17, 2018
I am using reliance communication postpaid number and received the bill as usual, however all the branches and center of reliance communication have been closed.

I am afraid because i have to close this number as well but do not know where to go and whom to contact. I have tried their customer care number many times however when i enter my reliance number, it shows its invalid number.

Can i ask you to please take strong action against such a irresponsible firm who make their customer trouble this much.

My reliance number is [protected]...
Complaint comments  Read comments [1]Complaint category Broadband

Reliance Communications — closure of account - 9373894523

 prateek.kakkar on Mar 17, 2018
I need to lose my above mentioned mobile account. However nothing is moving, have gone to vendor he refuses. Have called up customer care and nobody responds. For last 8 ~ 10 months i am just paying bills. Please close this account.

Have also written to their nodal officers and appelate body but again no response.

Mobile # [protected]
Relationship #[protected]...
Complaint comments  Read comments [2]Complaint category Broadband

Reliance Communications — please data card no. provide

 Pawan Sisodia on Mar 17, 2018
Hi... I am pawan
I have reliance netconnect+ data card broadband. But i have lost my data card number so kindly provide me.

Details as follows-
Hsupa usb stick
Model : mf190
Ffc id : ce1588
Ime i :[protected]
Rsn : rztcdc[protected]

My details:-
Name:- pawan sisodia

Address:-
H no.37
Briz vihar colony,
Gulab bari ajmer,
Rajasthan dist.,
Pin code-300501
Mobile no. [protected]...
Complaint comments  Read comments Complaint category Business & Finances

Reliance Communications — landline connection

 Sri Manasa Educational Academy on Mar 15, 2018
Dear sir/madam,

I have placed a request for landline connection in the name of vignesh srinivasan on 14/03/2018 and 15/03/2018. Actually iam in bit of a hurry to get the connection so kindly process it at the earliest and hope your executives will get in touch as soon as possible. And also i have not received any confirmation via mail or mobile for placing the request.

Thank you so much in advance...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Reliance Communications Limited — I want to know my p u k code.

 KrHimanshu on Mar 15, 2018
Please help because my sim card is very important because it contains so many important numbers. Help me to know my p
U k code. I have no more time.
It is my personal number. And my documents number. I always be grateful to you for this. Please contact me on [protected] joi number. Send me any
Information on that number. Please keep it secret....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — provided upc code for port out

 yogendra789 on Mar 15, 2018
Urgent provide my upc code for port out
As soon as possible.

Urgent provide my upc code for port out
As soon as possible.

[protected] (Reliance postpaid)
Sim number[protected]

Relationship number[protected]

Resister email - tiwariyogendra14@gmail.com

Thanks

Yogendra tiwari
[protected]
My alternate number
Pl contact me...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — stoppage of services for 9905921414

 bimal gopalachari on Mar 14, 2018
The services of reliance data card for sim [protected] is not available since last six month. On contacting ril store at patna, one person available there, informed that the ril has closed their services and we are also closing our offices

So dont pay the money.

My question is on repetitive request of closure of services why dont ril is closing the account and stop raising bills...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — reliance dongle - broadband - deactivation of request

 ashis_km on Mar 13, 2018
From last nov 2017, i am asking to deactivate my connection and postpaid service, however they did nothing. Customer care number is now made in such a way that you can't speak to a representative to process your request. Though i am not using the service, they are sending monthly bills! Sent multiple e-mail to customer care however, no response even. The worry part is that, we cannot post the lost case in case data card is stolen or lost. I am very much disappointed with their don't care attitude and sending bill every month!...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — porting of my number

 Naresh Singh Manral on Mar 11, 2018
Sir, i was using reliance no. From the time when you started gsm services in mumbai.
I returned back into the country on 10 feb 2018 and found that the services were stopped when i asked about it i came to know that they have stopped the services completely. I want to port my number to other provider but i cannot do as no one is accepting. It's not my fault i was away from the country and the no. Is linked with my aadhar and other essential services. It's making me difficult. I had even raised the complaint on consumer forum but still i did not get any reply from them. What should i do now....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — number not working. no network. no cc conn

 Pankaj38991409 on Mar 11, 2018
My reliance no [protected] is not working. There is no network connect. Also no access to customer care, no mail etc...

Please see into the matter urgently. As i hv made this number primary for many purposes. I am not getting any call, sms to this number.

My no [protected]
Alternate no [protected]
My email - pankaj. Kmr. Bhr@gmail.com

Thank you....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — sim replacement or mnp

 Md Samsuddin on Mar 10, 2018
My reliance sim card was registration failed thats why i replaced it with another one from malda customere service center (Wb). Bt within 2 mnth my sim was registration failed again.
I went to the service center bt it was closed 4 a week. On that time i lost my failed sim card.
After a week i went 2 the center to regenerate my number and they asked me for the old sim card or gd copy as lost proof. I managed gd copy within 2 days and while i reached the customer care cente i got it closed. Now its 5 to 7 mnths gone bt it didnt open till today.
I used that number for 8 years....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — portability change code

 sonmoni bayan on Mar 8, 2018
Dear team my name is sonmoni bayan. And my reliance no [protected]. Now i want to change it to another network. Kindly generate my code. Please help me out. My alternative no is [protected]. And mail id sonmoninew@gmail.com. Alredy i lost my sim.

And i realy need that no. So do the needful as soon as possible.. So that i can use the same no in feature. So kindly provide me the code...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

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