Dear sir,
I hemalatha reddy was being channel partner with reliance communications, there are pending bills from them since 2017.
As per reliance communications confirmed through email regards about our pending bills and security deposit refundable. They have asked to send me indemnity on 500/- bond paper, after that they says they will clear the said amount in 6 instalments, 1st inst starts from jan'18.
But still now we have not received any payment from them and nobody is in contact for us and also they are not responding our email since last 2 months,
I am enclosing documents which they have sent to me through email & also i am attaching the documents which we have sent to them.
Provisional statement of account
Inbox
X
[protected]@relianceada.com
Attachments
Nov 30, 2017, 10:47 pm
To me
Without prejudice
Dear sir/madam,
Ref: distribution agreement /arrangement
In furtherance to our communication dated 13th november, 2017, the summary of account is as under:
    1. Security deposit rs. 25000.00-
2. Amount payable against commission rs. 156677.00
3. Channel partner’s + dsr’s (If any) unused prepaid er*# rs. 0.00
4. Prepaid er unused balance with the retailers attached to master sim as per etop tree*# (If applicable) rs. 0.00
5. Channel partner’s + dsr’s (If any) unused postpaid er* rs. 0.00
6. Postpaid er unused balance with the retailers attached to master sim as per etop tree* (If applicable) rs. 0.00
#the amount is net of discount and gst/ taxes.in case we receive evidence of gst payment, the same will be added to this amount.
*the amount of er balance shown in sr. Nos. 3 to 6 in the above mentioned table are the balance as on end of 29.11.2017. The exact balance amount on the day before the final statement date will be considered to be the final amount.
With regard to paper recharge (Pr), please let us have the details of pr purchased by you after 1st april 2017 and held by you in the market which are unused/unscratched as on 30th november 2017 in the format given to enable us to quantify the amount payable to you thereon. The details be sent to us at the email id i. E. [protected]@relianceada.com and a hard copy at the address given below. The unsed pr details should reach us before 10th december 2017. The pr should be retained by you for our verification and further instruction regarding the same.
Further all collection (If applicable) made on behalf of the company and not transferred to company account will be recovered from the above balance.
You will also receive a communication on your tds / gst certificates (If applicable) from us shortly.
The statement of account o[censored]ncleared balances as on 29.11.2017 is attached for your ready reference. The final amount of payment will be made in six monthly installment beginning january 2018.
We are attaching the draft of the letter of confirmation. Please arrange to send the same and any other documents relating to the subject matter at the following address:
Help desk,
Trade partners interface,
Reliance communications ltd.,
Dhirubhai ambani knowledge city,
Thane belapur road, koparkhairne,
Navi mumbai 400 710.
You may also contact on this email: [protected]@relianceada.com, for any clarification you may need on the subject.
We take this opportunity to thank you for all the support given to us.
Regards.
Reliance Communications customer support has been notified about the posted complaint.