[Resolved]  Reliance Communications — Mobile service - worst service, no customer care, no one listen customer voice

Address:Chennai, Tamil Nadu

Hello, i am Tamilarasu from Chennai, i switch over from Airtel post paid to Reliance post paid connection on 16th Jan 2014. after the 1st month bill i got the wrong bill, that means bill tariff are not same as proposed tariff details. i raised the complaint then they agreed to resolve my case. After the second bill again new different tariff bill. i said to the customer care first you should set tariff details, as what you proposed, then revise my bill statement, then only i will pay the bill like that. After third month bill still its not cleared again wrong bill. After third month bill they barred my outgoing connection when i was in roaming. i called customer care after tried many times its connected. they said your not cleared the bill payment so outgoing facility is disconnected like that. then immediately i paid the whatever bill statement they generated. Again fourth month bill same problem, after April month no one attended my calls in customer care executive, i tried many times. still the problem exists. again they barred my outgoing facility. finally i have changed my mobile number because of the worst service provided by reliance. If anyone sincerely working in reliance communication contact me and resolve my case. Regards, Tamilarasu S [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
hello,
Is it system generated reply?? because whenever i send a mail to [protected]@relianceada.com, i got the same reply from the reliance. still now no one contact me, by the by incoming calls also has been stopped on last week.
i never expect reliance do like this.

thanks
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Hello..
Already you peoples are barred my incoming and outgoing facility, how it will be reach?? Please call my land line number[protected]. I dont want to provide my alternate mobile number with reliance.

Thanks,
Tamilarasu S
Hello wat is the status of my complaint..?

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