Reliance Digital — Product Mis Selling | |||
While purchasing Panasonic Split AC 1.5 Ton (Model No - CS-UC18RKY3-2) on 03-May-15 through Bajaj Fin EMI CARD for value INR 30490.00 (CIN No - U01100MH1999PLC120563), we were told that it has display model. But after purchase and delivery, we observed that said model does not have display mode. While purchasing, we insisted for display mode and we were mislead by the sales person telling that the model mentioned above has display mode. Also, we insisted for YC-18RKY3 reason being it has display mode. But the sales person that us that the only difference between the two was that YC-18RKY3 model is old one and CS-UC18RKY3-2 was new one. Next day (04-May-15) we queried on the same with sales person and the person also admitted that above said model not have display. Hence, we asked for cancellation of the order including cancellation of Bajaj Fin loan and refund of loan amount of value INR 30490.00. But till date we have not received any proper response from the branch, nor able to reach out to the branch manager in-spite of regular phone calls and daily visit to the store in person. We highly appreciate your intervention to cancel the order and Bajaj Fin EMI at the earliest. It’s already been 4 days since we raised the and the same is yet to be actioned. Was this information helpful? | |||
 2 Comments | |||
Comments
With reference to complaint no[protected], we were informed by the branch that our Bajaj fin loan will
>be cancelled. But when we contacted Bajaj finance service, we were informed that our loan is in active
>status and EMI will start as per schedule and was also informed they did not receive any cancellation
>request from Reliance Digital. Hence request to do the needful and resolve the case ASAP. for further
>details call us through mobile no - [protected] / [protected]
Hi Team,
This is the same reply I get every time I send a reply. Can anybody let me know what is going on. When
others are able to reach me without any problem, why only reliance is not able to reach me. This is
very pathetic to receive such a reply from Reliance. My alternative no - [protected]. Alternatively if
you could share your no, it would be great and in turn I will try to reach out myself.
>be cancelled. But when we contacted Bajaj finance service, we were informed that our loan is in active
>status and EMI will start as per schedule and was also informed they did not receive any cancellation
>request from Reliance Digital. Hence request to do the needful and resolve the case ASAP. for further
>details call us through mobile no - [protected] / [protected]
Hi Team,
This is the same reply I get every time I send a reply. Can anybody let me know what is going on. When
others are able to reach me without any problem, why only reliance is not able to reach me. This is
very pathetic to receive such a reply from Reliance. My alternative no - [protected]. Alternatively if
you could share your no, it would be great and in turn I will try to reach out myself.
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Reliance Digital