[Resolved]  Reliance Digital — worst purchase/delivery/installation

I mean you just cant even think that how pathetic experience i had at reliance digital moradabad.
-first i purchased three items i. E an whirpool washing machine, a kent ro and a lg air conditioner. So while purchasing, staff at reliance digital moradabad gave me two price of one article (Even on telephone they offered me some discount but when i went there they refused that they did not make any offer but in the end they accepted their mistake). They started harassing me from that moment itself.
-secondly, they delivered my product after 5-6 days. Again a very irritating experience.
And top of all, they delivered kent ro in defected condition as their engineer confirmed it on his visit.
And now the person handling [protected] at reliance digital moradabad on[protected] at 08:34pm, was such a illiterate and unprofessional that he even did not listen to my issues rather he just ignored everything. When i called him and told that i had purchased so and so products on this date then after a gap he replied three words: “kya.. Kab.. Kon” and just took it very casual. Omg i dont know how reliance is working in moradabad.
-thirdly, the most painful time: i purchased, they delivered but still, right after 12 days of making payment for my air conditioner, my ac is not installed and no body came for installation yet. I lodged my complaint for installation and today they closed my complaint stating that installation completed. Such a shameful act by reliance digital moradabad.
Believe me i will never ever purchase any item from this store. Today on[protected], i am totally dissatisfied with all the items purchased from reliance digital moradabad.
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Jul 26, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Reliance Digital Customer Care's response
Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
Complaint comments 

Comments

I bought a samsung a9. the screen was damaged in an accident. I have the duplicate invoice . I need the original invoice to claim the warranty.
Guna2000's reply, Jun 20, 2019
Can I get it through online. Or should I get it from the reliance retail store. Please reply as soon as possible.
Reliance Digital Customer Care's response, Jun 26, 2019
Verified Support
Hi,

Please call us on our toll-free number 1800-103-1044. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.

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